Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
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Unit A, 226 Purley Way, CR0 4XG Croydon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
企業が回答しました
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... もっと見る
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Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... もっと見る
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We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, 226 Purley Way, CR0 4XG, Croydon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From start to finish, Umut was there to answer any queries. He took the time to explain the process, Ts&Cs, and was very knowledgable about the sofa we were interested in.

Sofology - Croydon からの回答

Sofology - Croydon からの回答
Wioleta was absolutely amazing and so kind, friendly helpful and knowledgeable about the sofa and all the features.
I am delighted with my purchase.
Thank you so myxg much

Sofology - Croydon からの回答
Very good experience, with helpful staff. Wioleta made our experience easy and helped us make the right decision

Sofology - Croydon からの回答
Was made really welcome and the lady was really helpful x

Sofology - Croydon からの回答
Gordan @croydon store Was a great help, he had great knowledge of the sofa and fabric.
He also told us about the interest free which we took advantage of and placed an order.
Looking forward to receiving our sofa.
Thank you
Mr Broqaj

Sofology - Croydon からの回答
Gordon was fantastic at helping us pick our sofas - we were also impressed by his Hindi skills!

Sofology - Croydon からの回答
Custom service was great and Gordon was extremely helpful.

Sofology - Croydon からの回答
Monica from the Croydon team has been so helpful in person, helping me find the best couch for myself. She showed us over 10 couches that I looked up online the day before, given me honest feedback about each of them and did not get annoyed with all my questions! She helped me choose the one I really would love having (The Riviera) and helped me throughout the whole process. I was scared the couch wouldn't fit so I had to go back and measure everything and she was so kind via email as well, helping me and making sure the couch would fit in my apartment by checking the measurements I have given her. Honestly, the whole experience was wonderful because of her and it really helped me not overthink and stress about it as much so thank you!

Sofology - Croydon からの回答

Sofology - Croydon からの回答
On arrival at the store on Purley Way, Umut a member of team greeted us and told us to wander around the store and if we had any questions to come and see him. No pressure. We were able to narrow down our choice to one of two styles, we then returned to the staff member with a list of questions/queries regarding our choice, which he was able to deal with. We then left the store to think and make a decision on the choice of sofa. We returned two days later and completed our purchase.

Sofology - Croydon からの回答
Umut was very helpful, we came to see the sofa a few weeks before so we could get an idea of sizing before we measured, and he was very helpful with the specific requirements we had.
He followed up post purchase with measurements we required! Thanks again.

Sofology - Croydon からの回答
We were welcomed in and left alone until we needed help.........
No pressure....
Not followed
Four different places and sofology was the best....

Sofology - Croydon からの回答
Very helpful and knowledgeable. Helped clarify any confusion I had and helped me with choosing a colour scheme after showing him my decor.

Sofology - Croydon からの回答
Attendance of staff in the shop (Umut). Very helpful and not pushy.

Sofology - Croydon からの回答
Wioleta was so paciente and really guide us trought our purchase, we really appreciate her help in choosing our next sofa.

Sofology - Croydon からの回答
A very friendly member of staff dealt with us and it was all easy and straightforward, as long as the sofa lasts well we’ll be back.

Sofology - Croydon からの回答
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