Sofology - Croydon レビュー 2,826

TrustScore 5段階評価の5

4.9

Unit A, 226 Purley Way, CR0 4XG Croydon, GB


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5つ星のうち5の評価

The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... もっと見る

企業が回答しました

5つ星のうち5の評価

Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish, a stress free and laid back process. Gordon who helped us on the day was top notch, very helpful and extremely professional. He explained and took us through everything with... もっと見る

企業が回答しました

5つ星のうち5の評価

Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, 英国

4.9

優良

TrustScore 5段階評価の5

2826件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Our assistant Abi

Our assistant Abi, at the Purley Way shop was helpful and informative. gave us space and time to browse then efficiently led us through the ordering process.
Thank you Abi

2025年11月17日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for your review. Another great review for Abi, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Gordon , what great guy

Gordon one of the sales man clinched it for us after shopping around.What gentleman so polite, wealth of information and not pushy. He gave us the information and the space and time to make our own decision.

2025年10月24日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gordon. Have a great day 😊

5つ星のうち5の評価

Very helpful and patient

Very helpful and patient. Monica was great help and told us everything we needed to know.

2025年11月14日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

Personable service, great delivery.

Personable service that listened to our needs and helped us find our sofa. Delivery was excellent, they took it straight into our 1st-floor living room through narrow stair passages.

2025年5月23日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Missed out at Brighton, Croydon saves the day!

Very impressed with service from both Brighton & Croydon stores, both went out of their way to help us find the sofa for our son.
Initially saw the sofa at Brighton, in the sale at an excellent price, unfortunately when I returned the next morning the sofa had been sold. The 'Sofologist' at Brighton suggested trying Croydon, which we did, we were lucky enough to find the same sofa and Croydon were good enough to honour the Brighton sale price. Very impressed all round.

2025年11月13日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Excellent service

Easy to apply just hope I get excepted

2025年11月11日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

5つ星のうち5の評価
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Croydon and that our team assisted you. Your kind words and perfect rating motivate us to continue providing exceptional service.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon.

5つ星のうち5の評価

Exceptional Service at Sofology Croydon – Thank You Evelina & Wioleta!

I recently visited the Croydon branch of Sofology and had an outstanding experience thanks to two incredible members of staff — Evelina and Wioleta. From the moment I walked in, they made me feel welcome and supported, turning what had been a stressful search for the perfect sofa into a genuinely enjoyable experience.
I spent a long time agonising over what would work best for my space, and both Evelina and Wioleta went above and beyond to help me make the right choice. Evelina was professional, friendly, and incredibly knowledgeable, guiding me through options without any pressure or hard sell — a refreshing change from other stores I’ve visited.
Wioleta took things a step further by helping me replan my lounge layout to accommodate the sofa I truly wanted. Her ideas were creative and practical, and thanks to her, I was able to order the Cove sofa, which is unbelievably comfortable. I can’t wait for it to arrive!
Their dedication, patience, and genuine care made all the difference. I highly recommend the Croydon store — especially if you’re looking for expert advice and a pleasant, pressure-free shopping experience.
Thank you again, Evelina and Wioleta — you’re a credit to Sofology!

2025年11月6日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Great experience

Great experience

2025年11月8日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Fantastic store experience

Wioleta was very knowledgeable and patient with us. She ensured we got the right match for our walls. We were pleased with our store experience at the Croydon Purley way store. Our previous sofa was purchased from this store in 2018 too!

2025年11月7日
自発的なレビュー
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Wioleta was very knowledgeable and…

Wioleta was very knowledgeable and patient with us. She ensured we got the right match for our walls. We were pleased with our store experience at the Croydon Purley way store. Our previous sofa was purchased from this store in 2018 too!

2025年11月7日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Customer service was excellent

Customer service was excellent. Helped us find the sofas we wanted and configuration we needed.

2025年11月1日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Good experience

Friendly, helpful, professional. Well done to the all the workers, keep up the excellent work.

2025年11月4日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

We never felt under pressure

We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.

2025年11月1日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

A great and friendly service

My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.

2025年10月30日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答



Thank you so much for taking the time to share your wonderful feedback with us!

5つ星のうち5の評価

Amen provided excellent service

Amen provided excellent service, made our experience a 5 star one

2025年10月30日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

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