Sofology - Ipswich レビュー 1,564

Sales team were so helpful and not pushy in the slightest. Came to look and ended up buying 😀

Excellent customer service, having to locate account on line proved slightly difficult, once overcome simple process. This could put customers off, especially elderly, impaired or clients with difficulties.

Great salesman, Peter, who looked after our needs with humour and intelligence. Thank you.

The staff at the Ipswich store where so knowledgeable and helpful and I feel went above and beyond to help us with our purchase

We went back a few times as we were undecided at first

I had a five-star experience with Gabby at your Ipswich store who was extremely knowledgeable, considerate and patient, which sent a long way in helping us make an informed decision on our purchase. I've dropped a star simply because I didn't find your website easy to navigate and had frustrations ordering swatches and finding dimension information on sofa beds when fully extended, which I felt should be on the actual page of each sofa bed. That aside, we're pleased with our choice and very much looking forward to receiving our item.

Nikola was so friendly and helpful! No pushy sales here, just info when we needed it and a real opinion which we valued (instead of the usual ‘everything we sell is equally the best!’) everyone around had a smile and supported their colleague too, a pleasure to deal with Ipswich Sofology, we would be happy to recommend them to anyone, can’t wait for the sofa to be delivered now!! Thanks again Nikola 😊

Very good service

Peter was very helpful with choosing materials, seating options and extras that were available.

No pressure in the shop even after we went to look at another shop, came straight back, customer service first class

Very helpful, kind and knowledgeable staff.
Multiple styles to choose from, all good designs.

The staff were very helpful, we were given coffee and biscuits, making ita more relaxed experience. Everything was explained about procedures on delivery. I would recommend sociology to anyone requiring a new sofa.

Gabi was friendly helpful and not pushy - she guided us to exactly what we wanted without us realising!

Immediate welcome with a smile from Nikola as we entered the store. We explained what we wanted and Nikola was right on it.
Very knowledgeable and professional. We were both really impressed.
Sofas purchased with a great Interest Free deal.

Nicola, was very attentive and answered all our queries to help up pick the right sofa. Excellent customer service

Great Service from Nikola. Friendly, knowledgeable and happy to answer any questions. Not at all pushy and a great plus is she never had a bad word against her competitors (DFS and Furniture Village). The same can not be said for them! I do hate it when sales people dis other companies products.
Nikola showed us everything we needed and explained everything. Showed us how to clean the sofa etc and would highly recommend this store and sales rep. Thank you.

Grest choice for small corner sofas.

The quality of the item and the whole purchase was easy and the sales woman was brilliant and helpful.thank you

Good furniture, found exactly what we wanted after 4 other companies did not have suitable chairs and Gabby who looked after us was excellent