Sofology - Leicester レビュー 2,525

Very professional service from Gareth, made our experience relaxed and enjoyable ordering our new sofa and chairs.

Katie who spoke to us in the shop was lovely and super helpful. We went to Fosse Park in Leicester where the shop is surrounded by other furniture shops (DFS, SCS and others) and Sofology had by far the least pushy staff in the store, which made me want to go with Sofology over the others before even sitting on a sofa.

Sofa search. Having looked at a few places, I found a sofa that is comfortable, well made, looks great and a good price. Also, the assistant was warm, friendly, knowledgeable and very helpful.

Honestly what a great trip to sofology in Leicester, it was nice to be able to actually walk around the shop and not be jumped on by staff the moment you walk in and they wait for you to come to them unlike other shops, we bought a sofa today with the lovely zainab who was so knowledgeable and gave us great advice and support through the process. While we are yet to receive our sofa so we can’t comment on that yet but the customer service was fantastic.

Great customer service. Friendly staff.

Friendly and welcoming , our sales woman , Zainab, was extremely helpful and explained everything we needed to know about the sofa that we purchased. Very pleased with the service . Thank you .

Max was very knowledgeable about the sofa’s and the in’s and outs of buying. He was attentive and was able to answer all our questions. Max certainly knows the products and was a fantastic help when it came to us deciding on what we wanted. He was not pushy or trying to over sell like in other shops. He pitched his approach perfectly and we left the store very happy, having made our purchase with Max. Thank you Max you are a credit to the store.

Really helpful staff and high quality service , would deffo recommend

A great experience on both our sociology visits. The assistants we dealt with were really helpful and knew the right times to get involved. Really happy with the ordering process.

We were dealt with by Emma who was great very attentive. We had been looking for a chair for our elderly mother and Emma was great, nothing was too much trouble. Best customer service ever. Thanks Emma

Arrived early am do fairly quiet and browsed around without any disturbance from any staff , how I like it no pressure
I the asked Zainab for help purchasing a sofa , very polite and professional and explained all the options and colour choices, purchased my sofa and would highly recommend Zainab and sofology

Bal gave great customer service

great service received - knowledgeable and quick and easy

Gaz was very helpful but not at all pushy

Very good service given to us by Zainab

Great sales service. Disappointed that there was no room for negotiation on price or delivery charge.

Really informative, very kind and welcoming. Emma was great

A massive thank you to the team who helped me and my partner secure our new sofa! A special mention to Max as well who despite only being there for two weeks was knowledgeable and friendly who helped make the process so easy, along with Gaz as well who initially provided us with the information we needed. A fantastic experience all round! Big thanks gents 👏

Gareth was friendly and informative and got us a great deal too. Quick and easy!