I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... もっと見る
企業が回答しました
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
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I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store befo... もっと見る
企業が回答しました
Walked out with a purchase so they certainly done well! Both colleagues we spoke to over the 2 trips, were super helpful and not pushy. I hate doing large purchases like this online and prefer... もっと見る
企業が回答しました
We selected the sofa after a lot of background study and visiting many other sellers. Ms Hema was really knowledgeable, supportive and provided us with all the information needed. Service at MK bran... もっと見る
企業が回答しました
The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kieran at Milton Keynes Sofology customer service was exceptional! Thank you for all your support in helping us find the best sofa for our new home!

Sofology - Milton Keynes からの回答
I had a fantastic experience with Sofology from start to finish. The showroom was welcoming, the range of sofas was impressive, and the quality really stood out. The staff were knowledgeable, friendly, and genuinely helpful without being pushy, which made the whole process enjoyable and stress-free.
I found the perfect sofa and couldn’t be happier with it — it’s exactly as described, beautifully made, and incredibly comfortable. Delivery was smooth and well-organised, and everything arrived in perfect condition.
Overall, Sofology exceeded my expectations in every way. Great products, excellent customer service, and a seamless buying experience. I wouldn’t hesitate to recommend them to anyone looking for a high-quality sofa.

Sofology - Milton Keynes からの回答
Had a fantastic experience today at Sofology Milton Keynes. Linda was a delight, she was polite, professional and not at all pushy. She allowed us time to browse without feeling like we were be followed everywhere.
She answered all our questions, and provided all the information we required whilst making our sofa decision.
During the purchase phase she was open and honest and we never felt pressured to purchase anything.
A 5 star experience today, Linda you were amazing.

Sofology - Milton Keynes からの回答
A great range of sofa's. Plenty of staff on hand with useful information but not 'in your face'.
The ordering was simple, clear and quick

Sofology - Milton Keynes からの回答
Hema the sales assistant was very helpful and gave details on everything. And also convinced us about the furniture. We can’t wait to enjoy our product☺️😍

Sofology - Milton Keynes からの回答
Fantastic customer service very knowledgeable about their products and advice given is so good.

Sofology - Milton Keynes からの回答
We had a great experience buying our sofa, thanks to Matthew. He was knowledgeable, patient, and never pushy, which made the whole process easy and enjoyable. He took the time to understand what we were looking for and helped us find the perfect sofa to fit our space and budget. Excellent customer service from start to finish — highly recommend asking for Matthew!

Sofology - Milton Keynes からの回答
We had a great experience buying our new corner sofa. The staff at the MK store were excellent – knowledgeable, friendly, and really helpful in advising us and making sure we chose the right combination to suit our space. Nothing felt rushed, and their guidance made the whole process easy and enjoyable. Very happy with both the service and our purchase. Highly recommended.

Sofology - Milton Keynes からの回答
The shop manager James and assistant Malik were very helpful and easy to get on with. Made the experience very easy.

Sofology - Milton Keynes からの回答
Thank you so much to Hema in the Milton Keynes store for making my sofa buying experience seamless. I knew which sofa I loved but Hema completed the experience by being so helpful, informative and friendly. No pushy sales pitch, just relaxed and comfortable. Thank you again Hema, Sofology are very lucky to have you in their team.

Sofology - Milton Keynes からの回答

Sofology - Milton Keynes からの回答
Nice and friendly experience, Linda was very helpful and knowledgeable.

Sofology - Milton Keynes からの回答
+Ordering our new sofa today was so easy over the phoneand if I’m honest the reason we did it this way was because in store the staff weren’t great and didn’t seem interested.
But it’s worked better for us as the lady we had over phone was brilliant! We knew exactly the sofa we wanted and the sizes but she did go back over everything, very informative and transparent which was great! Lovely lady 😊
-Didn’t like the fact that after paying nearly £3000 for sofa I had to pay £129 for delivery 🤦♀️I think that’s totally wrong and you don’t have choice but to pay it.

Sofology - Milton Keynes からの回答

Sofology - Milton Keynes からの回答
Whilst waiting to be served by Hema,our choice from a previous enquiry. We were greeted by Pedro who offered to answer any questions & demontrated the configuration we wanted & made coffee.
We proceeded with the purchase of the Elevate range with Hema who was informative & friendly throughout the sale.
We had a good experience, thank you.😊

Sofology - Milton Keynes からの回答
Linda was lovely and very knowledgeable about the product, process and gave us time to make sure we had made the right choice.

Sofology - Milton Keynes からの回答
Very straightforward process, so far so good we are looking forward to our new sofa.

Sofology - Milton Keynes からの回答
Customer service was very good not pushing for a sale but supplied infirmation when required

Sofology - Milton Keynes からの回答
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