I was given all relevant information to make a informed decision. Mel Stevens was extremely knowledgeable about the product and able to answer all my questions. He went through all the literature,... もっと見る
所在地
所在地を変更Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る
企業が回答しました
We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... もっと見る
企業が回答しました
Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sofology - Norwich からの回答
Five ⭐ top furniture store
First and foremost has to be the great sales team .Two of the most Friendly and welcoming staff you are ever likely to meet . None of the pushy selling patter. Nothing was to much trouble for Mel and ,sadly I didn't get the other guys name . . But Thank you guys! GREAT SERVICE. Well laid out showroom ,and, obviously, good quality furniture as I bought 2 sofas! Would highly recommend a visit. Beats all the other retail units there hands down!

Sofology - Norwich からの回答
Fantastic experience
Fantastic experience. Mark was extremely helpful. Cant fault the service.

Sofology - Norwich からの回答
Mark was very helpful in store and over…
Mark was very helpful in store and over the phone when placing the order. Would definitely recommend using this store.

Sofology - Norwich からの回答
Excellent quality sofas.
Excellent quality sofas and reasonably priced without using fake sale prices and jargon. Staff extremely helpful and knowledgeable. Made purchasing a sofa really easy and pleasurable.

Sofology - Norwich からの回答
Friendly staff
Friendly staff, but not pushy, very knowledgeable on all products, they made sure we knew all about the different fabrics and materials.
Very excited to get my new sofa now

Sofology - Norwich からの回答
Outstanding staff
The down to earth customer service was amazing! Never have i laughed so much whilst spending so much money! Laura and her colleagues were all fantastic from the moment I walked into the store until the moment I walked out.

Sofology - Norwich からの回答
All the staff were friendly and…
All the staff were friendly and helpful. Particularly Mark who finalised my order.
He explained everything perfectly and also made me a cyppa which was great.
Thankyou

Sofology - Norwich からの回答
A big thank to Lauren for her patience…
A big thank to Lauren for her patience as I'm sure it was not easy when we kept changing our minds very polite also very helpful with the whole experience with confirming the correct and best choice for Me and the girls sofa thank you

Sofology - Norwich からの回答
warm and welcoming
Clean shop/warm and welcoming wide range of furniture to try -customer service Mel was very helpful and not pushy and gave us all the information we needed

Sofology - Norwich からの回答
Excellent Customer Service
We were looking at adding to the sofa we already have and the lady stopped us and said did we know that there was an offer on for existing stock, so 60% off which was amazing.
She was on her way to the loo so didn’t have to stop but very glad she did, above and beyond as usual.
Very happy with the service we have received in the two occasions we have made a purchase.

Sofology - Norwich からの回答
Excellent customer service
Excellent customer service. Mel Stevens looked after us, he was very knowledgeable and guided us through the whole process. Would recommend.

Sofology - Norwich からの回答
Really helpful staff who answered all…
Really helpful staff who answered all my questions about my prospective purchase. I was really pleased with the service, thanks!

Sofology - Norwich からの回答
Simple and effective
Mark did a great job and made the process smooth and simple. No pressure, genuine care and great customer service.

Sofology - Norwich からの回答
Well done Declan
Declan the sales assistant was very polite and helpful
He explained everything to us and had a sense of humour but not over the top.
Thank you

Sofology - Norwich からの回答

Sofology - Norwich からの回答
Laura Yorke what a lovely sales lady
Laura Yorke what a lovely sales lady, she was welcoming, (not pushy) made me feel very relaxed. Gave me all the information I needed with choices.
Lovely to my son who was with me who had Down syndrome.
Also she smelt beautiful,
All in all 10/10

Sofology - Norwich からの回答
Great service, lovely sofas
We had almost found our new furniture when a lovely salesman called Declan (Norwich branch) came over to see if we needed any help. He was brilliant, costing everything up but without being pushy. He was very friendly, funny and down to earth so we really felt we could trust him. We said we needed to think about it and do a couple of other things. Actually just getting a coffee and taking a minute to decide! We went back and placed our order with Declan straight after. Now we can't wait for our furniture to arrive. Thank you for your help Declan!

Sofology - Norwich からの回答
Georgio sofa
Mel was more than helpful left us to look and was informative when asked questions

Sofology - Norwich からの回答
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