Sofology - Norwichレビュー 

2,073
TrustScore 5段階評価の5

4.9

Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was given all relevant information to make a informed decision. Mel Stevens was extremely knowledgeable about the product and able to answer all my questions. He went through all the literature,... もっと見る

5つ星のうち5の評価

Staff in shop extremely helpful. Shown all the options available with different versions of the 2 and 3 seater sofas I eventually bought. Delivered on time. Delivery and installation people unbeli... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited twice before deciding on a sofa. Both staff members (Marcus and Mark) were helpful, knowledgeable and friendly. They offered additional items but were not at all pushy and answered any qu... もっと見る

企業が回答しました

5つ星のうち5の評価

Shop staff very helpful and didn’t feel rushed. Have placed order but as yet cannot give opinion of goods or service. Lauren assisted us on our first visit and guided us to the sort of settee we wer... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 7, Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, 英国

4.9

優良

TrustScore 5段階評価の5

2073件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,073)

過去12か月のレビュー数: 18,554

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Service

Friendly efficient service and delivery within 2 weeks

2025年11月12日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Five ⭐ top furniture store

First and foremost has to be the great sales team .Two of the most Friendly and welcoming staff you are ever likely to meet . None of the pushy selling patter. Nothing was to much trouble for Mel and ,sadly I didn't get the other guys name . . But Thank you guys! GREAT SERVICE. Well laid out showroom ,and, obviously, good quality furniture as I bought 2 sofas! Would highly recommend a visit. Beats all the other retail units there hands down!

2025年11月10日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Fantastic experience

Fantastic experience. Mark was extremely helpful. Cant fault the service.

2025年11月9日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for taking the time to leave a review.

5つ星のうち5の評価

Mark was very helpful in store and over…

Mark was very helpful in store and over the phone when placing the order. Would definitely recommend using this store.

2025年11月9日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Excellent quality sofas.

Excellent quality sofas and reasonably priced without using fake sale prices and jargon. Staff extremely helpful and knowledgeable. Made purchasing a sofa really easy and pleasurable.

2025年11月8日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

5つ星のうち5の評価

Friendly staff

Friendly staff, but not pushy, very knowledgeable on all products, they made sure we knew all about the different fabrics and materials.
Very excited to get my new sofa now

2025年11月8日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Outstanding staff

The down to earth customer service was amazing! Never have i laughed so much whilst spending so much money! Laura and her colleagues were all fantastic from the moment I walked into the store until the moment I walked out.

2025年11月8日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

All the staff were friendly and…

All the staff were friendly and helpful. Particularly Mark who finalised my order.
He explained everything perfectly and also made me a cyppa which was great.
Thankyou

2025年11月2日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

A big thank to Lauren for her patience…

A big thank to Lauren for her patience as I'm sure it was not easy when we kept changing our minds very polite also very helpful with the whole experience with confirming the correct and best choice for Me and the girls sofa thank you

2025年11月5日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for sharing your experience!

5つ星のうち5の評価

warm and welcoming

Clean shop/warm and welcoming wide range of furniture to try -customer service Mel was very helpful and not pushy and gave us all the information we needed

2025年11月2日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Excellent Customer Service

We were looking at adding to the sofa we already have and the lady stopped us and said did we know that there was an offer on for existing stock, so 60% off which was amazing.

She was on her way to the loo so didn’t have to stop but very glad she did, above and beyond as usual.

Very happy with the service we have received in the two occasions we have made a purchase.

2025年11月1日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Mel Stevens looked after us, he was very knowledgeable and guided us through the whole process. Would recommend.

2025年11月1日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Great service

Great service: really friendly and helpful staff.

2025年10月31日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Thank you for sharing your experience :-)

5つ星のうち5の評価

Really helpful staff who answered all…

Really helpful staff who answered all my questions about my prospective purchase. I was really pleased with the service, thanks!

2025年10月27日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Simple and effective

Mark did a great job and made the process smooth and simple. No pressure, genuine care and great customer service.

2025年10月31日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Well done Declan

Declan the sales assistant was very polite and helpful
He explained everything to us and had a sense of humour but not over the top.
Thank you

2025年10月31日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Great experience

Friendly, helpful staff. Process of ordering was quick and easy.

2025年10月27日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Laura Yorke what a lovely sales lady

Laura Yorke what a lovely sales lady, she was welcoming, (not pushy) made me feel very relaxed. Gave me all the information I needed with choices.
Lovely to my son who was with me who had Down syndrome.
Also she smelt beautiful,
All in all 10/10

2025年10月30日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Laura. Have a great day 😊

5つ星のうち5の評価

Great service, lovely sofas

We had almost found our new furniture when a lovely salesman called Declan (Norwich branch) came over to see if we needed any help. He was brilliant, costing everything up but without being pushy. He was very friendly, funny and down to earth so we really felt we could trust him. We said we needed to think about it and do a couple of other things. Actually just getting a coffee and taking a minute to decide! We went back and placed our order with Declan straight after. Now we can't wait for our furniture to arrive. Thank you for your help Declan!

2025年10月27日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Georgio sofa

Mel was more than helpful left us to look and was informative when asked questions

2025年10月28日
Sofology - Norwich ロゴ

Sofology - Norwich からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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