Sofology - Orpington レビュー 

2,125
•
TrustScore 5段階評価の5

4.8

Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The visit and purchase was made very pleasant by the staff, a Sofalogist named Nicole. It was relaxing looking round. We weren't pressured. then found a bargain and sofa we liked. Made the purchase an... もっと見る

企業が回答しました

5つ星のうち5の評価

Told the sales rep exactly what we were looking for and she walked us round the store showing us the suites that met our criteria. Had a difficult choice to make with the very first two we looked at b... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited Sofology not very happy with the Insurance Company having taken months to take action over our two settees. Nicole Lippi was extremely helpful and charming - she spent time with us sor... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were brilliant,gave plenty of informstion about how tp buy a good couch/sofa. Attentive qnd spend quality time wiuh client.

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, 英国

  • 0344 863 9038

4.8

優良

TrustScore 5段階評価の5

2125件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(2,125)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The lady that served us was new to the…

The lady that served us was new to the job, but she had a lovely manner and gave us great service.

2026年1月16日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

5*star review shame I can’t give more

The sales man who saw us 2 weeks ago was very friendly and easy to approach. He never made us feel pressured into buying the sofa the first time. We went back today to and made our purchase of the sofa was great experience and very friendly staff especially who helped me and my partner. He made sure we was happy with our purchase and could not be happier with this staff. I hope he gets recognised for he’s kindness and patience he had with us on the 1st visit and today. I think he’s name was Daniel or dan. Thank you much. Great company and very excellent staff. Daniel Willis

2026年1月18日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

I had a great experience visiting your staffs were amazing and professional

I had a great experience visiting your store this evening because your staffs were amazing and they are very professional. I will always recommend sofology to my friends and family.

2026年1月15日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Very friendly and polite

Very friendly and polite. Covered everything we wanted to know and kept it simple. Left us to view sofas with out interfering.

2026年1月14日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you for the review Frederick. We hope you found the perfect sofa👌

5つ星のうち5の評価

It was nice to be in a store without…

It was nice to be in a store without salespeople jumping on you straightaway. The young lady who served us was very informative, efficient and smiley. A smile goes a long way!

2026年1月10日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Excellent Customer Service

We were greeted and made very welcome by Nicole at Sofology, Orpington. We had decided to purchase a
two and three seater sofa of a type already selected at a previous visit. Nicole provided further information after which she conducted the sale which was very professionally executed. Well done.

2026年1月7日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Excellent customer service with…

Excellent customer service with genuinely helpful advice to help you make the right choice. The ordering process was straightforward and made us look forward to receiving our new sofa.
Overall, a great experience from start to finish.

2026年1月7日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you for taking the time to write this great review!

5つ星のうち5の評価

Dan was great

Dan was great. He talked us through the options and what would work for us. He was very knowledgeable and caring. Thank you Dan.

2026年1月4日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you Emma

5つ星のうち5の評価

Amazing Sales

Emily Shrubb assistant manager at Orpington was very helpful, she understood what we wanted and made our experience very enjoyable.

2026年1月3日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Beautiful Sofas

Sofas were excellent quality and salesman Dan was extremely helpful.

2025年12月30日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

5つ星のうち5の評価

Emily was really helpful showing us…

Emily was really helpful showing us different ideas and colours
Just what I needed as I had no idea what I was looking for

2026年1月2日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

5つ星のうち5の評価

Purchase of Hackney Loveseat

Your sofologist was very helpful and explained in detail both the product and the agreement to buy.

2025年12月31日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち1の評価

Highly unsatisfied with the entire…

Highly unsatisfied with the entire order to delivery to post delivery experience. Once the payment is made there is practically no one to talk to you for any kind of resolution. Processes are broken, lack of communication, non-existing customer service, defective products branded as new.

2025年11月30日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Hi Mr Dhir, we are sorry to hear that you are unhappy. If you would like to discuss this in more detail, please send an email to social.media.complaints@sofology.co.uk and we will take a look at your order. Please also include your complaint and images.

5つ星のうち5の評価

Dan at the orpington store was very…

Dan at the orpington store was very helpful and explained everything about the sofas we purchased very clearly on the day. overall a very good experience. thank you, Dan.

2025年12月27日
Sofology - Orpington ロゴ

Sofology - Orpington からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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