Sofology - Orpington レビュー 2,094

Popped into Sofology on Sunday and met Zackeline who gave and sent us details of the lounge furniture my wife and I both liked there was no sales pressure at all regarding sales just very helpful service. Returned a couple of days later and met Molly who was lovely to she helped with a few questions and completed the order and sale very smoothly. Both Zackeline and Molly were both excellent. Well done to you both.

First time buying a sofa and we had an amazing experience at Orpington Sofology store! We visited the store twice and on both occasion had excellent customer service, we was approached both times! (Whereas other sofa shops didn’t approach us) After lots of sofa shopping we kept coming back to the Ascot sofa! We love the comfort and style of this sofa and its versatility! Zacklyn couldn’t be more helpful, she made the whole process smooth from start to finish and went above & behind with her customer care & knowledge! As this was our first time buying a sofa we didn’t know what to expect but we was made to feel so comfortable. We are really happy with our purchase and can’t wait for it to be delivered. Massive thankyou again to Zacklyn for her patience with us!

Amazing no pressure service throughout. Emily was superbly patient through our multiple visits and thousands of Q&A and permutations we made her run.

Excellent friendly service. No hassle to buy.

The assistant was really nice and patient and my son and his girlfriend was trying all the sofas out as well so thank you sociology

Very polite, well informed, not pushy assistant.

A relaxed atmosphere, calm , helpful, knowledgable, service, no pressure to buy.

On my first visit I was helped by Nicole I told her what I was looking for and she took me to see the sofa that I purchased, she understood exactly what I wanted. The next visit I was helped by Zak who was also very helpful and the next visit I was helped by Darhys who completed my order. They were so helpful and not pushy, they all let me take my time on decisions and were very polite. I would definitely recommend the company.

Very helpful sales assistant!

Been in store couple of times as couldn’t make decisions what sofas to buy, staff are very welcoming friendly
New member of staff with initial E was in job for 4 weeks she was lovely kind and helpful, Zak was very helpful too
Thank you

Mollie was great as she left us alone to browse the sofas until we were ready to ask questions and was very helpful. Everything explained clearly and quickly. Great customer service.

Friendly and knowledgeable advisor Darhys was very helpful and enabled us to make our sofa selection easily and confidently.

We had such a fantastic experience purchasing our new sofa bed! From the moment we walked in, Darhys was incredibly welcoming, knowledgeable, and genuinely helpful. They took the time to understand exactly what we needed, walked us through the options without any pressure, and made the whole process smooth and stress-free. Their professionalism and warmth really stood out. Highly recommend both the store and especially Darhys for anyone looking for excellent service and quality furniture!

A huge showroom with lots of stock. Darhys was hugely helpful and patient and his knowledge of the stock was great. Thank you!

Easy and relaxed! Found our sofa, changed the colour multiple times with no stress, and great service. Thanks Derice!

Excellent service - very approachable staff, who are particularly knowledgeable about the products available.
They made the whole process enjoyable and enabled me to find an amazing sofa me and my family!

Nicole was very knowledgable and polite, answered all our questions and sold us a great sofa!