The platform is easy to work with
The platform is easy to work with, performance has been consistent, and the support team responds quickly when something comes up.
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Founded in 2009, SOFTSWISS is a strategic technology partner for iGaming operators worldwide. With almost two decades of experience, the company delivers compliance-focused, scalable solutions that provide operators with the reliable foundation to launch, grow, and expand confidently across regulated markets. The SOFTSWISS modular ecosystem addresses every core operational requirement of a modern iGaming business. Game Aggregator â a single API integration delivering 40,000+ games from 300+ verified providers, built for performance, scalability, and rapid market entry. Sportsbook â a fully featured sports betting solution combining extensive market coverage, integrated gamification, and advanced risk management tools. Prediction Markets Platform â an operator-ready solution for launching and managing prediction-based products alongside traditional betting offerings. Casino Platform â a modular, enterprise-grade platform providing operators with complete control over online casino operations at any scale. Complementing its core products, SOFTSWISS provides managed services in player engagement and retention, anti-fraud, risk management, technical support, and industry intelligence, enabling operators to optimise performance and make data-driven decisions. Headquartered in Malta with offices in Poland and Georgia, SOFTSWISS operates through a global network of 2,000+ iGaming professionals across 30 countries. In 2024, the company strengthened its regional presence through strategic leadership appointments, including motorsport legend Rubens Barrichello as Non-Executive Director for Latin America. Today, more than 1,500 brands worldwide rely on SOFTSWISS technology, expertise, and industry knowledge to build, manage, and scale sustainable iGaming businesses.
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The platform is easy to work with, performance has been consistent, and the support team responds quickly when something comes up.
They are very amazing and have easy and fast response to message
Been using their casino platform for a couple of years. The sites load fast and payment options are fine for what we need. The only downside is if you want to niche custom feature
It is been now over 5 years that I work closely with SOFTSWISS.
I am truly impressed by the level of professionalism they deliver. Their attention to details is remarkable, and their growth within the industry have been really impressive over the years.
I am particularly working closely Valentina, Vera, Alexandra, Igor and Ivan, and the way they take projects to life still impress me every day.
Softswiss is an excellent team for building your product.
What truly sets them apart is how deeply they are involved in the idea itself. At times, they seemed even more focused on delivering the product on time than some members of our own team ð
.
I really appreciate their strict adherence to deadlines and their careful, respectful approach to the clientâs budget. Everything was delivered exactly as agreed, without surprises.
I can confidently recommend Softswiss as a reliable and highly professional contractor. With them, your product will be launched on time and with the required functionality.
Our experience with SOFTSWISS has always been very positive. The company delivers on its promises.
A nossa experiência com a A SOFTSWISS sempre foi muito positiva. A empresa entrega o que promete.
I have been fortunate enough to work alongside SOFTSWISS' communications team for many years and have always found them to be inspiring and at the cutting edge of their field. Watching the brand continually progress and disrupt the market has been fascinating!
I've been working on the SOFTSWISS account since April this year, working on an account of this nature was a first for me and I must say I was pleasantly surprised but how much I learnt about the iGaming industry in such a short amount of time. It's a far more complex, fast-moving environment than people realize. I think what stood out most for me was how critical responsible gambling is to the sustainability of the sector and has given me a deeper appreciation for the work behind the scenes.
We have been working together for many years. A reliable and trusted partner.
Weâve had a fantastic experience working with SOFTSWISS. The teamâs communication is clear, responsive, and proactive, and their collaborative approach makes every project smooth and effective. Truly a reliable collaboration we value highly.
It's been great working with them :)
I attempted to reach out to higher management for assistance, but unfortunately, I did not receive a response. Additionally, I found the platform to be quite slow, which further hindered my ability to resolve my issues efficiently. Despite my efforts to seek help, the support I received was inadequate, and the entire process extended over a two-week period without any meaningful resolution.
The lack of preparedness from your team has been shocking, and communication has been practically non-existent. Weâve faced severe delays in bug fixes and have not received any technical support. Moreover, our attempts to escalate these critical issues to higher management have been ignored. This experience has been profoundly disappointing, and I would advise other casinos to carefully reconsider before moving forward with your services.
I had a terrible experience here. We have brands on several platforms, SoftSwiss being the latest one we choose to launch a casino. After half a million investment in 2 months something happen and the conversions dropped from 20% CTD to just 4% CTD also the existing customers stopped depositing... No one helped us from their side, they were only saying that everything works and that all is good and that the issue is in the traffic we send. After several months like that we've managed to set a hotjar to finally see that the deposit button was not working when bonus is selected... terrible experience, terrible support, after fixing the issue the same thing happen within few more months and our business was completelly killed. Waste of money, time and effort! Highly not recommended!
Ein casino wurde gescammt mit Software von softswiss!!!!
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