The price was great and I noticed that the shoes came much earlier than I expected. My entire experience with this establishment has bern nothing short of spectacular. My only issue would be the limit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Prompt, Courteous and Effective Service from the beginning - via phone and e-mail. Very Friendly and Helpful with advice and fitting/trying product pre-purchase. Website for purchase (I purc... もっと見る
企業が回答しました
Pleased with Sendra Engineer Boots. Not easy to get hold of & would have preferred local supplier to try on for size but not an option so Soho Boots came through with competitive price & stock availab... もっと見る
企業が回答しました
Great. Beautiful footwear as, always. Exchange completed swiftly and accurately as size came up too small for boots I wanted. Only downside is we are paying for return of those boots quite expensive s... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Founded in 1991 and situated in Soho, Details Soho Boots is an authorized Sendra Boots and Jo Ghost footwear retailer.
連絡先
9 Edge Hill Avenue, N33AY, LONDON, 米国
- +44(0)7983343455
- sales@sohoboots.co.uk
- sohoboots.co.uk
4.8
優良
414件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots
Great team
Very happy with my tel purchase and will definitely use them again. Team always available to answer question if needed. And helpful. Recommended
2022年9月1日
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Although I was no pleased that the…
Although I was no pleased that the birthday present boots I bought at your store was not able to reach us in time and most of all it was never delivered owing to bad processing between your company and the delivery dpd. The experience spoilt the moment got me and my sons to gift their father! But having said that it was good that you kept me updated and apologise for the bad experience and also topped by making a courtesy gesture to us! This is the reason that I was able to give the benefit of the doubt that this will not happen again keeping me informed about my order was important. Therefore your customer service is not too bad.
2022年7月20日
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Still waiting.Have had messages from…
Still waiting.Have had messages from DPD promising delivery yesterday.This is not a good experience.
2022年7月12日
Sohoboots からの回答
Dear Roberta, please accept our apology for inconvenience, we wrote to you and explain that the parcel status on DPD tracking window indicate parcel held at Enfield Depot since 30th June, therefore we raised it to DPD and started investigation and we are still waiting for DPD reply, This is beyond our control once parcel shipped, please check your email and keep an eye on the update, thank you for your time and valuable review we do our best to resolve it as soon as possible.
Thank you
Soho Boots
Fast and top!!!!!!
2022年7月12日
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots
Awesome experience…I will continue to…
Awesome experience…I will continue to buy quality Italian made shoes for this shop.
2022年7月6日
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots
Excellent Boots !
When choosing which boots to buy, my questions on size , style and delivery method were promptly answered via online chat.
The Sendra boots I received via UPS are beautiful and look very well made .
I am pleased my purchase and the service I have received .
2022年6月17日
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Soho Boots
Throughout the many months when you…
Throughout the many months when you were waiting for these boots to come back into stock I was kept informed by your team. In fact I thought Milan’s efforts were exemplary giving a level of service rarely seen these days. I trust he will be suitably rewarded.
2022年6月16日
Sohoboots からの回答
Thank you so much for your time and valuable review, we do appreciate your review and we do our best to provide the best quality and services.
Regards
Milan for Soho Boots
Nickel
J ai bien reçu mes chaussures. Contact, livraison et service au top. Je pense en acheter d autres paires tellement les Jo Ghost sont belles.
Merci.
Gerard.
2022年6月15日
Sohoboots からの回答
Merci beaucoup pour votre temps et votre précieux avis, nous apprécions votre avis et nous faisons de notre mieux pour fournir la meilleure qualité et les meilleurs services. Regards Bottes Soho
Very quick
Very quick, reliable, no annoying surprises whatsoever. This is how online shopping should always be.
2022年6月7日
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Excellent service
Excellent service , fast efficient order processing and the order arrived within days. Fantastic quality woman's Cowboy Boots will definitely order from this supplier again can’t fault them .
2022年5月31日
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Top notch service as standard.👍😎
Top notch service as standard at Sohoboots! Excellent service received yet again (3rd time I’ve used this online business)! Would highly recommend them!
2022年4月22日
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Depuis le Brexit aucun retour n’ est…
Depuis le Brexit aucun retour n’ est possible !!! J’ ai renvoyé une paire de chaussure en payant les frais d’ envoi et ils ont refusé 2 fois le colis !!!!!!!
Scandale sur des chaussures a 300 Euros ...ils ne cherchent aucune solution
Suite a votre reponse nous allons vous poster les envoi !! Fedex 2 aller/ retour !! Je crois que vous ne mesurez pas les prix !! Nois avons suivi exactement ce que nous devions faire pour reexpredier ….. vous nois avez proposer une remise pour les garder et je comprends pourquoi maintenant !!
2022年4月13日
自発的なレビュー
Sohoboots からの回答
Dear Mr Raphael, we are sorry to hear that you are not happy with our services, we did replied to all your enquiries, and this morning we did read your email and it was in our attention to resolve your issue, however we are still investigating the issue and we will write to you via your email address to solve the return as soon as possible, we did not cross any line outside our terms and policy according to our terms and conditions in our homepage, please allow us sometimes to get back to you as soon as we can, thank you for your review, we do our best to respond to all our customers enquiries as soon as possible and provide the best services and quality, Regards SohoBoots
INVESTIGATION UPDATED FROM OUR END
Your Order placed on 20th Feb, we emailed you that our items are excluded of EU Vat and custom charges, we had no reply, therefore we ship the goods and paid fro taxes from our end as goodwill gesture, because we noticed you bought from us before Brexit and we assumed you are not aware of the changes with Brexit in our end,
YOUR order delivered on 1st of March,
your email request returned received on the second of March, we replied on the same day,
our return policies explain return instruction and request customers to forward us return tracking number, we didn't have your reply upon the chat live on the 9th of March, you requested us for exchange, we reply what style you would like to exchange to, you did not reply until today, we received your email today and write to you few times to request information to arrange the return from our end and so far no informations forward to us, please keep us updated, other than that we won't be able to resolve your issue, thank you and the best regards from our team
SOHOBOOTS
TO PAY €300 Euro for postage from France to United Kingdom does not sound correct, we advice you to contact the shipping company and request sufficient informations for charges, this must be a mistake by shipping company.
I am happy for your service and…
I am happy for your service and appreciate it’s excellent 👏🏿👏🏿👏🏿
2022年4月2日
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
Well – well done
Well – well done! Great boots, great service, contacted privately, response quickly and very reliable. Recommendable level 10!
2022年3月22日
Sohoboots からの回答
Thank you so much for your time, valuable review, we do appreciate your review and we do our best to provide the best quality and services. Regards Soho Boots
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