Solomon Investment Partners 

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5つ星のうち1の評価

Been scammed by this company and lost a £36k deposit. The promises of ready approved lenders, interest to be paid on the deposit on developments which are either not completed or not mortgagable... もっと見る

5つ星のうち1の評価

Im in the same position as all the other investors which have been scammed. Have been served completion notice on Linacre House Bootle which is nowhere even close to being finished. So many issues: p... もっと見る

企業が回答しました

5つ星のうち1の評価

I’m in shock to see this fraudulent company back online trading. Don’t fall for anything they are selling. No transparency, all their investments are scams. Over valued properties, the list is endless... もっと見る

5つ星のうち5の評価

From start to finish [exchange at the moment] Jordan and Sarah were brilliant. Jordan did all the hard work for us, searching out the best investment property to suit our budget and needs. Sarah was... もっと見る

企業が回答しました

企業情報

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さまざまな外部ソースから提供された情報

For our clients, working with Solomon means always having the support and information you need. It’s about being able to count on active, expert help at every stage of your journey – everything from considering your first property investment to building your property portfolio.


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すべてのレビュー

(219)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

Excellent Experience

I have purchased four off-the-plan properties via Solomon Investment Partners now. In purchasing off-the-plan you need to expect that sometimes things dont go to plan, and that its a different risk profile than if you are buying a home. I have experienced excellent customer service in resolving any issues that arise in my various transactions, am completely satisfied and would recommend Solomon to anyone. Special mention and thanks to Gerallt, Kristiane and Sarah.

2022年9月21日
自発的なレビュー
5つ星のうち1の評価

9 month still struggling to get my Deposit refunded to me. Beware!!!

I was told to invest in a property under build which would be ready within 6month and was told I could even sell it if I change my mind with the possibility of making some profit on the discounted price. The moment i paid my deposit £21,750 in January 2021, All the promises changed. 2yrs on, am still fighting to get my deposit. The customer care team are so arrogant and dishonest that they even told me they don't have my money and I can't sue them or do anything until the developers decide to refund me my money even when the clauses of the contract say otherwise. So I am currently seeking further litigation just to get my deposit after 2yrs of lies.
I had to pay their preferred solicitor locksmith an additional £420 to get my refund paid back to me. in December 2021 last year and till now September 2022, I am still waiting to get my deposit. They have failed all the clauses in the contract to return my deposit.
I would advise anyone doing business with these people to be very careful. It is the worst customer service and there is no honesty or any iota of integrity with them.
I am now speaking with the police, my solicitor, and financial conduct authority people to see what can be done to get these shameless people to give me back my money.

2022年8月30日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

We are sorry to see this account of your experience with us. It does not accurately reflect the course of events though.
You agreed to purchase a property from a developer introduced to you by us with a completion date of Q4 2021. The contracts you exchanged through your solicitor reflect this, and these contracts are between you and the developer. It is true that the development has been delayed and it is completely understandable that you are frustrated by this. The reasons for the delays are numerous, we have sought to explain this to you and to reassure you that, whilst the build has not followed the expected timescale, it is underway and will be completed.
You have requested on many occasions that Solomon refund your deposit and we have explained that we do not have your deposit, it is with the developer. The contract you signed does not give you the right to withdraw unless the developer breaches the contract by reaching a longstop date which was reached on 30th June 2022.
On this date you were entitled to rescind your contract and to request a return of your deposit. The developer acknowledges this and in order to facilitate this refund, we are in the process of reselling your property. The sale is being transacted currently and your deposit should be returned to you within a matter of days.
It is true that your deposit should have been returned by August and that it is overdue, we have assisted the developer in doing this by reselling your property. Our client care staff have explained this to you, senior members of the company have spoken to you and our Managing Director has offered to meet you personally, which you declined.
We are all extremely disappointed that the investment we introduced you to has not been delivered on time, we understand that it’s frustrating for you and that you may be concerned about the return of your funds. At the same time following a full review of our processes we cannot see how we could have handled the situation any differently. We have been on hand to speak with you when you telephoned the office and we have replied to every email you have sent whilst trying to be proactive in updating you.

5つ星のうち5の評価

I was left very impressed by the…

I was left very impressed by the service I received from Lucie and Chris. Communication was clear and easy to understand. They were professional and accessible at all times, even after work hours. This gave me piece of mind, as buying a property is a stressful exercise. I am confident that I can do business with Solomons in future.

2022年9月6日
自発的なレビュー
5つ星のうち5の評価

Thank you Jessica + Emily for your 5 Star customer service.

Thank you Jessica. You and Emily made this happen. You were both extremely helpful and acted professionally (even when I felt frustrated by the process and ranted like a brat🙈)

I truly appreciate your 5 Star customer service approach

Thank you
Femi

2022年7月21日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thanks very much for your lovely feedback, Femi.

5つ星のうち5の評価

Great team

From start to finish [exchange at the moment] Jordan and Sarah were brilliant. Jordan did all the hard work for us, searching out the best investment property to suit our budget and needs. Sarah was always spot on regarding updates and addressing our concerns. They were both 'on call' to offer sound advice when needed, and the whole experience couldn't have been easier.
Thanks guys!
Kelechi & Joy

2022年7月19日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Hi Kelechi & Joy, thank you for your kind review. We will make sure to let Jordan and Sarah know.

5つ星のうち5の評価

Highly professional and dedicated service

I’m very grateful to Solomon Investment Partners in helping us to make our first investment. Especially I would like to say thank you to Ian Williams who was on the phone 24/7, answering all my queries, providing good information, he was very efficient and constructive, his help was absolutely amazing!!! Sarah Woodward was great in talking with the solicitors on our behalf and keeping us updated on every single matter! There were some complications, but with Ian’s and Sarah’s support we managed to get through this journey! Solomon Partners is very lucky to have such a professional and dedicated team! I will definitely recommend to use your service! Thank you!

2022年5月22日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thanks very much Natalia, we're happy to hear you felt supported by our team. Thank you!

5つ星のうち1の評価

Solomon investment Partners has no…

Solomon investment Partners has no resolution agency, complaints procedures and does not offer customer redress when things go wrong.
be very careful! No one is ever willing to do busines with companies who fall in this category .

2022年5月19日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Dear Robert,

We are members of all the industry’s governing bodies – PRS and Property Ombudsman as well as having our own complaints procedure.

If there is any aspect of our service or process you are unhappy with, please get in touch and we are happy to review with you.

5つ星のうち5の評価

Excellent service

Excellent service, professionally executed. Sarah and Emily always available to assist through the process.

2022年4月25日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Many thanks for your feedback.

5つ星のうち5の評価

Great service

My second investment via Solomon Investment Partners and again very happy with the service being provided.

I would like to thank Chris Clarke-Halewood as he is a trusted business partner, secure in his follow-up and a professional in everything he does.

2022年4月23日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Hi Thomas, thanks very much for choosing us again with your investment journey, and also thanks for the feedback.

5つ星のうち5の評価

Very profession and Ryan is excellent

Ryan Morley helped my purchase three flats. He was excellent though out, very informative, nothing was ever too much for him, very professional with exemplar service. There was no hard sell just transparent, efficient, and effective communication throughout. He helped with detials that I was unfamiliar and did so in a way that was clear, concise, and always helpful. Highly recommended.

2022年4月9日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thank you for your kind review, Howart. We will make sure to let Ryan know.

5つ星のうち4の評価

Supportive staff

Invested on a property via Solomon Investment Partners. Unfortunately due to covid-19 the development delayed and had to withdraw my investments. I am glad that I got my money fully now.

2022年4月5日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thanks for your feeedback, Balachandran.

5つ星のうち5の評価

Wonderful

Very professional and reassuring. Not had experience of this type of investment before, so slightly cautious but the Solomon team were exemplary. Highly recommended. Excited to be property tycoons!

2022年3月29日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thanks for your feedback, Carolyn.

5つ星のうち4の評価

Solomon's expertise

Hi just like to thank Solomon investment partners and especially Jordan and Sarah, for their support and professionalism during our purchase of our recent property 17 Danum house Doncaster. during the ups and downs of the purchase they were extremely supportive and gave good advise on the various steps towards completion and cant thank them enough for their responses during the process of the purchase.

2022年2月18日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Many thanks for your feedback, Ian.

5つ星のうち5の評価

Sarah went through the whole exchange…

Sarah went through the whole exchange process with me, and for as much hassle as I gave her with the documents and not getting g back to her straight away, she persevered with me, sorted everything out, chased me when I needed hawing and genuinely did everything for me that was possible
She is an absolute credit to Soloman and I wouldn’t want to deal with anyone else for my next purchase.

2022年1月12日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thanks for the review, Jay.

5つ星のうち5の評価

Very professional and helpful

This has been my first investment with Solomon Investment Partners and I have found them to be very helpful and professional in their dealings. I have always had a prompt response to any of my queries and being a very nervous investor they did put my mind at rest. My main dealings were with Mark, Kristiana and Lisa.

2022年1月9日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thank you for the kind review. We will be sure to pass this onto the team.

5つ星のうち4の評価

Lovely place in denton burn part of…

Lovely place in denton burn part of Newcastle. The food is really really nice.,good price good value for money plenty of food on your plate.it offers alcohol, enough choice. service little slow but its nice that your not rushed. Staff nice and friendly. not my first visit and definitely won't be my last. Would definitely recommend to family and friends happy happy customer 😊x

2022年1月3日
自発的なレビュー
5つ星のうち5の評価

Two excellent experiences with Solomon Investment Partners

This is my second experience with Solomon Investment Partners in purchasing a UK-based property and I fully recommend them, yet again! The entire process, from start to finish was executed flawlessly and the team was very efficient, courteous and prompt. I fully endorse them.

2021年11月18日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thank you for your kind review Jit. Very much appreciated.

5つ星のうち5の評価

Excellent investment company

I would highly recommend Soloman investment partners. I mainly dealt with frank, and from our first phone call, felt very comfortable with him. He never put me under any pressure, always called when he said he would, and never gave me any sales spiel. Whatever information or advice he gave me, I genuinely felt that it was in our best interest and that has proved to be true. After frank, we were passed on to Lisa in client care and she was equally as efficient and professional. We also had some personal issues during the initial paperwork and deposit process which slowed things down. But still at no point did they put any pressure on us or hassle us in any way, in fact they were very kind and sympathetic. Frank and Lisa, thanks for everything, we look forward to the possibility of working with you again

2021年9月24日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thank you Stuart. Lovely feedback. Frank and Lisa will be delighted to see it!

5つ星のうち5の評価

A very professional and capable team

A very professional and capable team. Emily and Kristiane worked hard to make everything smooth and easy, including working on weekends and beyond working hours. I recommended this company to my family and friends.

2021年9月24日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Hi Samer - Thank you for your kind feedback which I'll share with Emily, Kristiane and their teams.

5つ星のうち5の評価

Fantastic experience from start to finish

Fantastic experience from start to finish. From initial consultation re buying property off-plan, to solicitors, conveyancing, money laundering safegaurds etc, the company's partners were super efficient, quite literally a well oiled machine. My personal contact who oversaw the entire process (including hand-holding me when necessary), was fantastic; no time wasting, but very affable and knowledgeable.
I am so impressed with the manner in which the company operate, I intend to do the whole thing again next year. Can't say fairer than that.

2021年9月10日
自発的なレビュー
Solomon Investment Partners ロゴ

Solomon Investment Partners からの回答

Thanks for your wonderful review Glen. Jordan and our Client Care team will be delighted with your feedback.

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