Pre sales support from Grant Silverman was first class and in fact the reason that we went with Soly. Your support and advice is by far better than your competitors. After sales support from Ameli... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
On the admin side, everything was handled very conveniently through WhatsApp, had zero issues arranging things. Process itself was also very streamlined and quick. On the install side, 10/10 - clean... もっと見る
企業が回答しました
James Lahart from the London office was excellent, 5*.Nothing was too much trouble. No question too big or too small excellent help with the whole process. Products purchase now just waiting for the i... もっと見る
企業が回答しました
Grant explained everything in great detail and very informative. He advised on the most suitable solar panels and batteries for my home and how the installation would be carried out. Then he costed ev... もっと見る
企業が回答しました
企業情報
Soly について
当該企業による記述
Soly aims to make solar energy accessible to all selling and leasing solar energy systems, batteries, and charging stations. The company currently operates in the Netherlands, Belgium, Germany, South Africa and Italy. A certified B Corp, Soly plans to supply 500K+ households & businesses with renewable energy by 2030.
For more than 10 years, we have been making solar energy accessible to everyone.
We have installed over 800,000 solar panels for over 31,000 customers already. Showing no signs of slowing down, we have secured new funding with the aim of launching in new markets throughout Europe.
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連絡先
1 Waterhouse Square, EC1N 2ST, London, 英国
- +442081354710
- info@soly-energy.co.uk
- soly-energy.co.uk
4.3
優良
983件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent guidance and advice
The advisor Grant provided guidance and advice regarding possible options for my property.
2025年6月23日
Soly からの回答
Dear Gareth,
Thank you for your kind review. We're glad Grant was able to guide you through the available options and provide advice tailored to your property. If there's anything else you need, we're always here to help.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Soly からの回答
Dear David,
Thank you for your feedback. We're happy to hear you found the service helpful and courteous – it’s what we always aim for.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie
All good & answered my questions
All good & answered my questions. Will once I receive details.
2025年6月18日
自発的なレビュー
Soly からの回答
Dear Brian,
Thank you for your review. We're pleased to hear that your questions were answered. We look forward to following up once you’ve received the full details.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
George was extremely knowledgeable and…
George was extremely knowledgeable and helpful
2025年6月18日
自発的なレビュー
Soly からの回答
Dear Mrs Cook,
Thank you for your kind words. We're glad to hear George was able to support you with his knowledge and helpfulness throughout your consultation.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Great after sale support
Callum Hirst helped me to fix the problem SP Energy Networks has created during the mains cable replacement. He was very friendly and offered instant assistance resulting in the fix without any charges applied.
Thanks a lot Callum!
2025年6月18日
自発的なレビュー
Soly からの回答
Dear Jakub,
Thank you so much for your thoughtful review. We're thrilled to hear Callum was able to step in quickly and resolve the issue with SP Energy Networks without delay or extra cost. We’ll be sure to pass on your kind words.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Good First Call
This review is for the first call with Soly. James was very thorough in explaining how Soly’s solar system works and had the layout of the panels for the house and the price already prepared ahead of the video call. He answered all my queries in a satisfactory manner. Overall good experience.
2025年6月17日
自発的なレビュー
Soly からの回答
Dear Nasser,
Thank you for the kind words. We’re pleased to hear James came prepared and was able to clearly explain the system and address all your queries. We're glad the first call left a positive impression!
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Sanjeev gave advice regarding new…
Sanjeev gave advice regarding new battery & feed-in-tariff that no other company had asked me so I am grateful for this.
2025年6月17日
自発的なレビュー
Soly からの回答
Hi Uttam,
Thank you for your review. We’re so glad Sanjeev was able to offer insights others hadn’t and that his advice stood out. We really appreciate your feedback.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Meeting to discuss Solar solutions
Grant Silverman was very professional and friendly, he presented his information in a very clear simple to understand way and clearly knows, his subject.
The project was looked at closely and the best solution carefully arrived at.
I was very impressed with the company and it's products and if the finance is sorted out I will probably place an order.
Well done
2025年6月17日
自発的なレビュー
Soly からの回答
Hi Derek,
Thank you for your detailed feedback. It’s fantastic to hear that Grant was clear, professional, and helped you explore the best-fit solution for your property. We hope everything aligns for you soon and would love to welcome you as a Soly customer.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Excellent response all round.
Excellent response all round.
Professional, friendly and informative advice.
Thanks
2025年6月17日
Soly からの回答
Hi William,
Thank you for your kind review. We’re really pleased to hear you found the experience professional, friendly, and informative, that’s exactly what we aim for.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Proper advice and managed expectations…
Proper advice and managed expectations confirmed that my property's roof is not suitable to deliver a VFM investment/return. Much appreciated James did not take me through a an unnecessary sales pitch I valued his transparency and integrity.
2025年6月16日
自発的なレビュー
Soly からの回答
Hi Mark,
Thank you so much for your thoughtful review. We’re really pleased James could provide clear, honest advice and help you make an informed decision without any pressure, transparency is something we take seriously.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Soly からの回答
Hi there,
Thank you for your feedback! We’re glad you found our team helpful and our pricing competitive. If you’d like to explore options further or have any specific questions, don’t hesitate to get in touch.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Soly からの回答
Hi Nigel,
Thank you for the kind words! We're happy to hear you found our team personable and clear throughout your solar journey. Please reach out if you need anything else.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
The consultant was very well informed…
The consultant was very well informed and prepared, and was pleasant in manner and responsive to my requirements.
2025年6月13日
自発的なレビュー
Soly からの回答
Dear Customer,
Thank you for leaving a kind review. It's good to hear our consultant was well informed and prepared, we'll be sure to pass it on.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Soly からの回答
Hi Paul, thank you so much for the kind words! We're really glad to hear you found the team helpful and friendly, that’s exactly what we aim for.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Soly からの回答
Hi Jeff,
We really appreciate your feedback. We're so pleased to hear you had a helpful and informative experience with us, thanks for taking the time to share it!
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Really knowledgeable
Really useful and knowledgeable conversation with Grant Silverman. Considered my situation and helped to alleviate concerns about the process
2025年6月13日
Soly からの回答
Hi Thomas,
Thanks for your review. It’s great to hear Grant was able to support you with clear, knowledgeable advice. We're glad your concerns were addressed, we're here to help every step of the way!
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Useful chat thanks
Useful chat thanks - disapointing that panels cant be fitted to my flat roof - but interested in the battery situation but probably doesnt make sense economically for me.
2025年6月13日
自発的なレビュー
Soly からの回答
Hi Ben,
Thank you for your honest feedback. We're glad you found the chat useful, even though the flat roof limitation was disappointing. If you’d like to explore future options or revisit battery storage further, we’d be more than happy to help.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Very courteous conversation
James took his time to ensure I understood all aspects of what is involved in getting solar panels installed. It felt like a very relaxed, no pressure interaction and I came out of it with a much better understanding of the options available to me.
2025年6月12日
自発的なレビュー
Soly からの回答
Hi Anjum,
Thank you for your lovely review. We're thrilled to hear James was able to offer such a courteous and relaxed consultation, no pressure, just helpful information.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Isaac was courteous, professional and knowledgable on solar systems
Isaac was courteous, professional and knowledgable on solar systems. He answered and explained all the issues I raised. I felt he was honest and unlike many other Solar companies I’ve dealt with.
2025年6月11日
Soly からの回答
Hi Graham,
Thank you for your feedback. It’s fantastic to hear Isaac delivered a courteous, knowledgeable, and honest experience, we pride ourselves on exactly that.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
Soly からの回答
Hi Helen,
Thank you so much for your kind words. It’s great to hear you had an informative and clear experience, with someone who listened to your needs. We really appreciate the feedback.
If you have any further questions or require further assistance, please do not hesitate to contact us.
📧 Email: support@soly-energy.co.uk
📞 Phone: +442081354710
Sunny Regards,
Rosie ☀️
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