someone.health レビュー 

661
TrustScore 5段階評価の2

2.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Simply wanted to reschedule my appointment and they say to do so they charge an extra $100. I understand late fee rescheduling within 24hrs, i probably gave 12 hrs notice, but 100 for people... もっと見る

5つ星のうち1の評価

If you value your mental health and sanity do not use this service. They employ 'experts' who ignore Gp referrals, Go on 10 minute verbal tirades at patients and when sending a formal complaint to the... もっと見る

5つ星のうち5の評価

Dealing with mental health can be overwhelming, daunting and expensive. Although there's many reasons to go, there's just as many reasons that stops someone (me). Someone.health made it so much easi... もっと見る

企業が回答しました

5つ星のうち1の評価

Just spoke to someone health on the phone to try to get support for making an appointment for a teenager and the lady was so rude! I asked respectfully if I could speak to another staff member and she... もっと見る

企業情報

  1. 心理学者
  2. 精神保健クリニック
  3. 精神衛生サービス
  4. 心理療法士

当該企業による記述

Talk to someone.health about your mental health today. We connect you with Medicare bulk-billed video and phone psychologist counselling, Australia wide.


連絡先

2.2

期待以下

TrustScore 5段階評価の2

661件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.2

すべてのレビュー

(661)

過去12か月のレビュー数: 15

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Fake Reviews. Dodgy. Open Your Eyes

Horrible experience by the support team. Came on to check reviews - seems there are hundred of fake TrustPilot accounts leaving reviews on here (most accounts only have 1-2 reviews max...). Buyer be warned....

2024年7月22日
自発的なレビュー
5つ星のうち1の評価

Never got the chance to talk to someone

The idea is very good however it never worked for me. The 2 first psychologists canceled at te last minute and the last one never turned up I was connected for 25 minutes inside the waiting room no one came. When I tried to contact the online desk, they were not helpful at all. Don't wste your time with those people.

2024年6月24日
自発的なレビュー
5つ星のうち1の評価

Worse than useless, detrimental!

Horrible company with horrible staff. It's nothing but a scam. They took my mental health level back years in a matter of weeks. Please beware. Would be more helpful banging your head against a wall.

2023年11月1日
自発的なレビュー
someone.health ロゴ

someone.health からの回答

Dear Jesse, our sincere apologies that you had a negative experience using our platform. We take all feedback incredibly seriously and are always looking for ways to improve our client experience. Please can you reach out to us directly at feedback@someone.health to discuss further and provide us with more background on the issue.

5つ星のうち5の評価

Good and accessible mental health space

Friendly staff and very responsive. The psychologist I'm seeing seems very knowledgeable.
I was recommended to find this website and I'm glad I did. Is accessible and easy to find information. A great option for people to have mental health professionals available.

2023年9月30日
someone.health ロゴ

someone.health からの回答

Thank you for sharing your positive feedback and recommendation! We're glad you found your psychologist knowledgeable and the platform to be accessible.

5つ星のうち5の評価

Thank you

I found a great psychologist first up by looking at the profiles and selecting the right person for me. Thank you, Julia and Someone.health

2023年9月28日
someone.health ロゴ

someone.health からの回答

Thank you for sharing your positive experience with us and Julia. We're glad you found the right psychologist and we hope your sessions continue to be helpful.

5つ星のうち4の評価

What helped

That I found someone that had almost the same experience as me

2023年10月1日
someone.health ロゴ

someone.health からの回答

Thank you for sharing your positive experience with us, we are happy to hear you found someone that you could relate to.

5つ星のうち4の評価

The psychologists are good and the…

The psychologists are good and the platform offers more treatment options because of the variety of professionals that work with them. If you are not working or affordability is an issue, having a bulk billed option is great. They also provide access to a GP for a mental health plan.

The only issue has been the chat and call centre staff. They are not patient and can be very insistent on wrong information when there is a system issue and you need assistance. This is problematic because it can cause a lot of stress if a patient is not in a healthy place. I have raised this and hope they address it soon.

2023年9月27日
someone.health ロゴ

someone.health からの回答

We're glad to hear that you've had a positive experience with our psychologists and have found our platform's treatment options and bulk billing option to be valuable.

We apologize for any inconvenience you experienced regarding the chat and call centre staff. Thank you for bringing it to our attention, and we will work diligently to address these issues to provide you with a better experience in the future.

5つ星のうち5の評価

Proffesional relaxing experience

Consultant very easy to speak to. Always on time when appointment made.

2023年9月29日
someone.health ロゴ

someone.health からの回答

Thank you for your positive feedback! We're happy to hear you've had a good experience on our platform.

5つ星のうち5の評価

Someone Health have been really helpful…

Someone Health have been really helpful for my mental health and seeing a professional, regularly and affordably. Thank you.

2023年9月28日
someone.health ロゴ

someone.health からの回答

Thank you so much we really appreciate your feedback and we are happy that we have been able to assist you!

5つ星のうち5の評価

Julia was listened with great…

Julia was listened with great compassion and her response helped me to relax.

2023年9月15日
someone.health ロゴ

someone.health からの回答

Thankyou for your positive review! We are glad that your psychologist was compassionate and helped you relax.

5つ星のうち5の評価

Simple as is

Easy to book, and approachable
I wish I had known about these services earlier

2023年9月23日
someone.health ロゴ

someone.health からの回答

Thankyou so much for your positive feedback! We are happy to hear you found our booking system easy to use.

5つ星のうち5の評価

Great experience …

Larissa is so understanding of my current issues and working together we have came up with some great strategies... I highly recommend someone.health

2023年9月18日
someone.health ロゴ

someone.health からの回答

Thank you for taking the time to share your positive experience with Larissa and our services; we are happy to hear she has been helping you.

5つ星のうち5の評価

Was great

Was great, help me a lot to boost my thoughts, emotions and feelings.

2023年9月9日
someone.health ロゴ

someone.health からの回答

We're so glad to hear that our services have made a positive impact on you, thank you for sharing your experience with us!

5つ星のうち5の評価

Oriele has been amazing to work with

Oriele has been amazing to work with. She's given me a much better insight into how and why I might think and behave in certain situations, which has helped me so much.

2023年9月4日
someone.health ロゴ

someone.health からの回答

Thank you for sharing your positive experience with Oriele! We're so happy to hear your time with her has been helpful for you and wish you the best for the future.

5つ星のうち4の評価

No stress and comfortable.

Hi
I can only say good things so far.The time frame was quick and the platform is easy to use. You don’t need to down load confusing programs to access support. My psychologist is insightful and questioning in a non threatening manner that allowed me to talk about what I needed to not what I thought I should. I would encourage anyone who needs assistance to access help via Someone.heath.
Thanks

2023年9月11日
someone.health ロゴ

someone.health からの回答

Thank you for sharing your positive experience with us, we're so happy that you found a good psychologist that was able to help you.

5つ星のうち5の評価

Excellent service!

Excellent service.

So easy to use and find a great psychologist. My psychologist is amazing and I'm so grateful to have found Someone Health.

I'm crossing my fingers that they manage to add psychiatry to their offering too 🩵

100% would recommend to anyone looking for a new psychologist.

2023年9月11日
someone.health ロゴ

someone.health からの回答

Thankyou for choosing to use our service, your positive feedback is appreciated and we wish you the best for the future.

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