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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Jag har gjort mÃ¥nga affÀrer med Söstrene Grene, bÃ¥de i fysisk butik och via webbshop. Jag har alltid varit mycket nöjd med bÃ¥de mina inköp och med företagets service. Varorna Àr omsorgsfullt inslagna... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Metrocentre branch yesterday bought a lovely vase and asked for a bag to carry it home No packaging or tissue to wrap vase in to take it home , just plonked in a bag Emailed the branch to as... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had never heard of this shop,I walked past and popped in and oh my goodness,how pleasantly surprised I was! What a gem of a shop,all the little nik naks and an amazing little craft corner,where the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

J'aime le style nature de Sostrene Grene, les petits meubles à bon prix, la décoration de table apportant des touches raffinées. J'apprécie également les nouveautés en vaisselle au gré des saisons.... もっず芋る

䌁業が回答したした

4.2

ほが満足

TrustScore 5段階評䟡の4

2917件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

God service!

Jag har gjort många affÀrer med Söstrene Grene, både i fysisk butik och via webbshop. Jag har alltid varit mycket nöjd med både mina inköp och med företagets service. Varorna Àr omsorgsfullt inslagna för att inte gå sönder under frakt. Detta till trots saknades en mycket liten detalj på en av varorna vid min senaste order.. Företaget erbjöd genast en generös rabatt, trots att den saknade delen inte har någon som helst betydelse, varken utseende- eller funktionsmÀssigt.

2026幎4月17日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear ME,

Thank you very much for your kind feedback!

We’re delighted to hear that you’ve consistently had positive experiences with us, both in-store and online. We hope to welcome you again soon at SÞstrene Grene.

We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

Rask levering

Rask levering, bra priser, flotte produkter.

2026幎4月10日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Beathe,

Thank you for your enquiry and kind feedback - we are delighted to read that you have been satisfied with the overall experience.
Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

Best shop ever

2026幎4月17日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Adrienne,

Thank you for your kind message and feedback. We are very happy to read this .

We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち2の評䟡

Nice shop disappointing service

Metrocentre branch yesterday bought a lovely vase and asked for a bag to carry it home
No packaging or tissue to wrap vase in to take it home , just plonked in a bag
Emailed the branch to ask why and told there's a packing station near till??
Would have been nice for shop assistant to tell me this instead of her watching me struggle and smirking?
Answer to email ended with " have a wonderful day" ? How patronising!
I'll not return!
UPDATE Look at answer from Sostrene lol "hard to find" NO !! Fact is your member of staff seen me struggle and didn't point me in right direction !!
Another sarcastic reply from Sostrene Grene!!!!!

2026幎4月15日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Celia,

We are sorry to hear that the packing station next to the till was hard to find.
We wish you a lovely weekend.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

JÀttesnygga muggar och snabb leverans.

2026幎4月16日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Christina,

Thank you for your enquiry and kind weekend. We are delighted to hear that you have had a positive experience with the delivery and products - thank you for taking the time to write us.
We wish you a lovely weekend.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

Snabb leverans

Snabb leverans, jÀttefin piedestal som jag kommer anvÀnda som nattduksbord

2026幎4月3日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Veronica,

Thank you for your enquiry and kind feedback. We are delighted to hear this. Thank you for taking the time to write us.
We wish you a wonderful weekend.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

I bought a beautifully made ceramic


I bought a beautifully made ceramic soap dish that was sent quickly in recyclable materials and the cost of the item and delivery was outstandingly good value.

2026幎4月14日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Anne,

Thank you for your enquiry and kind message. We are delighted to hear that you have had a positive shopping experience.
We wish you a wonderful day.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

Fantastic shopping experience. The items arrived safely and were exactly what I hoped for.

Fantastic sh oping

2026幎4月14日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Deborah,

Thank you for your enquiry and kind feedback. We are delighted to read this - thank you so much for taking the time to review us.
We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち2の評䟡

For the love of God SÞstrene Grene

For the love of God SÞstrene Grene, can you PLEASE hire some people other than Gen Z? I'm sorry, but after like 5 bad visits in a row, I have to rant.

Walking around the shop is always such a pleasant experience, lovely stock, relaxing music and lighting - but, then you get to the till and almost every single time you are met with disinterested lounging/slumped Gen Z staff who proceed to serve you whilst either carrying on their conversation with each other about "new Tattoo's", being passive aggressive or silent altogether (but for telling me I can wrap my own goods, after they have put in ZERO effort to putting through the sale, which is kind of hilarious).

Please expand your scope to also hire older people
it almost seems discriminatory that there is such a large concentration of Gen Z and no older staff and it makes such a difference for customers.

2026幎4月13日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Mr Schneebly,

Thank you for your enquiry and feedback. We are sorry to hear that this has been your experience visiting one of our stores.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

Amazing shop

I had never heard of this shop,I walked past and popped in and oh my goodness,how pleasantly surprised I was! What a gem of a shop,all the little nik naks and an amazing little craft corner,where the seed beads were amazing.I spent way too much money but,everything was so reasonably priced.The staff were very friendly and helpful.This shop was in Guildford and although I live 18 miles away,im going back again very soon.

2026幎4月10日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Alison,

Thank you for your enquiry and kind message. We are delighted to read this - that makes us so happy. Thank you for taking the time to write us and we look forward to welcome you back in the store.
We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち1の評䟡

Furniture never arrived

Ordered several items, one cabinet (€60) just didn’t arrive. I tried to contact them via the helpdesk but didn’t get any response


2026幎2月1日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Astrid,

Thank you for your enquiry.
Furniture items are always sent separately, so it will not arrive with the other items.

Which email have you tried to contact - we are not delayed with our responses, so it seems something has gone wrong. Could you please try and write to the email you can find under Contact, the FAQ or on the Delivery and Return Note.
We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち1の評䟡

I had no choice but to put one star in


I had no choice but to put one star in to get this post up.

Never ever, ever, ever order from their website. It’s an absolute nightmare of a process. If they do ship an item to you, once it leaves their side, they wipe their hands of it and leave you with poor customer service, leaving you chasing your item and in the end you have no clue if it even gets to you. My item was ordered on the 16th March and I have no item still.

We did get an email this morning which they stated:

"We have received a response from the carrier stating that the parcel will be returned to our warehouse, after which we will refund you for the order as soon as the parcel has arrived."

So they direct the parcel I order back to them!? They don't discuss with us they found the item and will ensure it gets to us? Wow.

Furthermore we had another post up here and they broke the GDPR act by listing my full name here. Be very careful giving them your details online as they will break laws and share your personal details to other parties.

We have now asked for a formal refund. I look forward to our refund and never ever will order online with them again. What a nightmare.

2026幎3月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Produits sympa

Produits sympa emballage tout recyclabke

2026幎4月2日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Linda,

Thank you for your enquiry and kind feedback. We are very happy to read this. Thank you for taking the time to write us.
We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち1の評䟡

False advertising & ignores customers

I used to shop from this site and their physical stores ALL the time, but I noticed last year they started advertising a "Free Shipping over 35€" banner on their site. Except after you finish shopping and go to checkout you find out shipping is only free if it's to a pickup point, with very limited options. They're clearly counting on the fact that people won't give up after they've spend a while filling their cart. If you're not offering free home delivery, then you can't advertise a blanket "Free Shipping" claim. This is false advertising, which there are laws against.
I emailed the site to tell them that, and they never bothered responding, so they lost a faithful customer. Everything they sell is easy to find elsewhere, so I won't be missing them.

Edited to reply : I am not talking about the limited promotion you are having this week, I am talking about the permanent Free Shipping banner you display all year long on your website.

2026幎2月13日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Sarah,

Thank you for your enquiry and feedback.
For France it is free shipping to both Parcel Shop and Home Delivery during these reduced free shipping periods. Please send us a picture of what you experience in the check out flow - when we check the procedure with items in the basket both parcel shop and home delivery is activated with free shipping.
We wish you a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち1の評䟡

Terrible customer service

Terrible customer service. I sent an email mid March and also forwarded it a couple of times since. No response.

2026幎4月6日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Nancy,

Thank you for your enquiry and feedback. We are not delayed with our responses - could you please check the email you are writing to.
Our contact email is listed on the website and on the delivery and return note in the parcel, if you have received an online order.
If you have replied to an order confirmation, we unfortunately do not receive those.

We wish a lovely day.

Kindest regards
SÞstrene Grene

5぀星のうち4の評䟡

TrÚs jolie marque avec bon rapport qualité prix

J’adore cette marque et les articles qu’elle propose. Il y a plusieurs catégories d’articles ce qui est trÚs pratique, avec plein de jolies couleurs et tout ce que j’ai acheté est de bonne qualité. J’ai été dans les magasins de Paris, Nantes et Bordeaux et j’ai adoré me promener dans les magasins. Les commandes que j’ai effectué se sont également trÚs bien passées, les articles sont en sécurité dans les emballages et la livraison est rapide.
Je mets une étoile en moins car je suis un peu déçue du panel d’articles de ces derniÚres semaines sur le site internet (il y a beaucoup moins de choix que d’habitude) et j’ai trouvé également la boutique de Montpellier assez vide par rapport aux autres citées plus haut, je n’ai donc pas trouvé les articles qu’il me fallait


2026幎4月1日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Marine,

Thank you for your enquiry and kind message. We very much appreciate the feedback.
It makes sense that you have experienced less selection both online and in stores recently, as the deliveries to both have been challenged due to system complications.
It is however looking better, and the product selection should look more as you know it in the very near future.

Kindest regards
SÞstrene Grene

5぀星のうち5の評䟡

Har allerede givet sÞstrene Grene 5


Har allerede givet sÞstrene Grene 5 stjerner, og gÞr det stadig

2026幎4月3日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

KÊre Elsebeth

Tak for Deres henvendelse og venlige besked. Vi er meget glade for at hÞre, at De har haft positive oplevelser hos os. Tak for at tage Dem tid til at skrive til os.
Vi Þnsker Dem en skÞn dag.

Kindest regards
SÞstrene Grene

5぀星のうち3の評䟡

Poor quality tat

I bought some wooden frames as they seemed to be a good price and I expected nice scandi quality to price ratio. The frames were pretty flimsy and frustrating to use. I wish I paid £20 extra and got some better quality ones instead. All in all, you get what you pay for, and even though the products look nice in pictures - it's pretty cheap flimsy stuff.

2026幎3月26日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear Skaidre,

Thank you for your enquiry and feedback. We are very sorry to hear that this has been you experience of the product.

Kindest regards
SÞstrene Grene

5぀星のうち1の評䟡

False advertisement of tea flavours and yarn as "bio", and yarn from countries with mulesing and no animal welfare legislation.

This happened at the Toulouse shop (France). I bought a tea advertised as lemon and Jasmin tea, but when I brewed it, it was mint tea, and I cannot stand the taste of mint tea.
I went to the shop to swap for another tea, I was told nothing could be done, as I could have swapped it myself (!!!).
I also saw their notice saying even though their yarn was advertised as "bio", it was just oeko tex.
I went to check the origin of the yarn, and it was all from a country that practices mulesing on sheep and has no animal welfare yarn.

2026幎3月31日
自発的なレビュヌ
SÞstrene Grene ロゎ

SÞstrene Grene からの回答

Dear E V

All our suppliers sign contracts stating they are mulesing free. Otherwise, we do not work with them.

If you have further questions or concerns you are always welcome to write us so we can give you the correct answer to your concerns or wonderings.

Kindest regards
SÞstrene Grene

5぀星のうち1の評䟡

Skarp billedramme

Jeg har for nylig kÞbt en billedramme, og jeg oplevede desvÊrre, at glasset var meget skarpt i kanten.

Da jeg håndterede rammen, skar jeg mig flere steder på mine fingre, hvoraf det ene snit var ret dybt og blÞdte en del.

Jeg synes det er bekymrende, da glasset fÞltes skarpere end forventet og ikke virkede slebet overhovedet.

2026幎3月30日
自発的なレビュヌ

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