Omg what can I say the westbury practice diobical. No staff dental therapists havenât got a clue. Advertised as nhs only but when referred to dentist as therapists canât do the work the dentist is pri... ãã£ãšèŠã
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First appointment today at Trinity practice. Very happy, lovely welcome and staff super friendly & helpful. Would highly recommend if looking for a NHS dentist.
At last I found a dentist taking NHS patients. Spoke to South Cliff dental practice Marlborough on Monday had an appointment for a check up within 2 days on the Wednesday afternoon. Attended seen pro... ãã£ãšèŠã
The receptionists are a friendly, helpful, welcoming team (sorry I donât know your names). My dentist (Natalia) is brilliant and always tries her hardest to give you the best possible outcome with a b... ãã£ãšèŠã
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We are a group of dental practices providing NHS and private dentistry to patients in East Sussex, West Sussex and Hampshire. Dental treatments include implants, endodontics, periodontics and sedation.
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Good and polite service
Good honest assessment of what wasâŠ
Good honest assessment of what was required.
New to practice
We recently registered and visited as nhs patients with the Marlborough branch, and I have to speak as I find. From reception through to clinician was perfect, exceptionally friendly, informative and professional.
Fantastic service staff amazing I wouldâŠ
Fantastic service staff amazing I would highly recommend this dental practice I am really scared of the dentist but I was made to feel so relaxed and the treatment was amazing went really smooth and now I can smile again itâs given me the confident boost I needed Thank you so much to the whole team for all your help and support x
The new dental team are very efficientâŠ
The new dental team are very efficient and helpful. The dentist was very thorough and took his time to explain all of my treatment. I had a filling which was totally painless and looks so very much better as it shows when I smile. I had a very good experiance
All staff where friendly
All staff where friendly, made it so easy for me. Would recommend to anyone
A good experience.
Central location in Marlborough, near the shops. Friendly informative service, the dentist talked about what he was doing, what he found using a mirror to show me. No treatment was required although possible future issues were pointed out.
I had my second visit today
I had my second visit today. The reception and surgical staff were super polite and helpful. I was seen promptly and had enough time to discuss with the doctor. I had an issue in the past where I had duplicate accounts with the practice and kept receiving messages that I was going to be removed as a patient, but this has since been resolved.
Today's visit
I went for a check up today. I was seen promptly. New I had a problem with one tooth. They gave me good advice how to look after it.I was concerned I would have to have a root canal treatment but they said I would be OK for the time being .In the past other dentists have been very quick to recommend very expensive treatments.
Dreadful experience.
I had a painful tooth problem that left me unable to eat solids. I telephoned South Cliff Dental Practice in Mayfield where I am registered. They did not answer but said to leave a message and they would reply soon. That was on Friday and by early Monday evening I have yet to have a response. On Sunday I managed to get an appointment at their Battle Street branch to have an examination by a dental practitioner. He took x-rays and said he thought the tooth needed to be extracted and that the dentist would contact me on Monday but by Monday evening I am still waiting. Mid-afternoon on Monday I telephoned the Battle Road practice to inquire but after 45 minutes they had not answered the phone. As I was in pain I went to the practice in person and was told they could rush through an appointment by the following Monday. They said I could try to get an emergency appointment the following day but I could only arrange this by ringing on the day and could not guarantee they would answer the phone. I pointed out that as they have a policy of not answering the phone it was highly unlikely I would be able to make an appointment. The receptionist replied they did not answer the phones because they are understaffed and the problem lay with people like me clogging the telephone lines trying to make appointments . Interestingly while waiting to get through their answer phone message repeatedly said they wanted more customers and would clients recommend their services to friends and family.
I want to give 5 stars to Helen theâŠ
I want to give 5 stars to Helen the receptionist at the Westbury, Wiltshire, practice.
Helen went above and beyond for me today, very kind and patient, even though it was very busy, with the phone ringing and a big queue of customers, she was very professional with all that came in the door.
Thank you Helen.
Super smashing champion experience!
Super smashing champion experience from the dentists and hygienists, with special thanks to Simmy and Tiga on reception, always smiley and helpful, and I was more than happy to help them with an abusive customer, and of course not forgetting the uber pro management from the lovely Chloe. Keep up the great work.
Excellent service and friendly staff
Excellent service and friendly staff. Very understanding of individual needs. Good dental surgery.
A huge relief!!
After a long term illness and a number of serious family events I "lost" my NHS Dental Care and despite many previous attempts I had been unable to navigate the system in order to reestablish NHS dental care.
The relief of having a smooth professional and accurate first new dental assessment after many years has been huge.
The organisation was excellent and the premises were hygenically clean and all the staff were welcoming, well informed and highly professional; communicating very well with me the patient and with each other.
I am optimistic that they will be able to develop a pathway and strategy to address issues identified by my first new dental assessment performed by an excellent multidisciplinary team.
I am hugely relieved; as is my wife who found out about the new service; and hope that others who had like me fallen through the gaps that arise for patients with combinations of dental, medical, financial and other "life" challenges are able to regain access to high quality dental care.
I've seen Birol Uzun twice now hes aâŠ
I've seen Birol Uzun twice now hes a very good dentist very professional caring and helpful. A very pleasant experience every time. Hes brilliant
Very good experience staffs were veryâŠ
Very good experience staffs were very helpful and very pleased with the whole experience with south cliff dental trinity trees
I can't praise this dentist highâŠ
I can't praise this dentist high enough! I am anxious about anyone touching my mouth due to past trauma and Anukrita is patient, understanding and accepting of allowing me time to feel comfortable. I have had a longer appointment to allow for the work, so I can get as much as is safe done at once. I am finally feeling my smile is coming back, I know there is a long way to go but I have found a dentist who is working with me to get my teeth and mouth healthy.
The receptionist Lalaine is extremelyâŠ
The receptionist Lalaine is extremely helpful. I appreciated that she was able to book me a same day appointment.
I have always had a very positive experience and they're all very professional. It's a pleasure to go there for my checkups and any treatment required.
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