Best Cleaner in London レビュー 

215
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

First time I went to this Irish center. The security guard were fantastic. Friendly, professional, full equipment. If I ever need a security firm I would hire these guys in a heartbeat.

5つ星のうち3の評価

If you book Yas-Mut cleaning service, make sure Yassin himself is the one who provides it. He sent a member of his team to my apartment, and the results are really not what I expected. I had very high... もっと見る

企業が回答しました

5つ星のうち4の評価

We had recenly just moved in back to London and wanted to have our new home well cleaned and sanitised right before us to move in there. We needed to schedule everything from a distance as we were bas... もっと見る

企業が回答しました

5つ星のうち5の評価

Sparkle Cleaning offered an amazing service. The cleaner arrived on time and did an incredible job at cleaning our kitchen/living room area, stairs and two bathrooms. Our house has never felt or looke... もっと見る

企業が回答しました

企業情報

  1. 住まいのサービス

さまざまな外部ソースから提供された情報

With a wide range of services that suit your every need and requirement, our team has the know-how and expertise to get done what you need done. Let us know how we can help, and we guarantee your experience with our professionals is enjoyable and satisfactory. We love to hear from our customers, so feel free to contact us with your feedback.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

215件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(215)

過去12か月のレビュー数: 11

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Reliable and Thorough Cleaning Job

Yassin and his team are friendly and professional - provided a very efficient and thorough service at a reasonable price. I would definitely use them again. Thanks so much!

2018年10月28日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thank you very much

5つ星のうち5の評価

I came across this company on google…

I came across this company on google while looking for a cleaning company after my tenancy contract ended.i was looking for a company to clean the 5 bedroom house i was renting.......they did a fantastic job and i got my deposit back and i have recommended this company to my friends

2018年10月24日
自発的なレビュー
5つ星のうち5の評価

I employed this company to clean and…

I employed this company to clean and clear a few flats and they did such a fantastic job and their rates were cheaper than most companies....their staff are very polite ,friendly and proffesional .I received a follow up call from the managers to make sure i was happy with their service.....I definitely recommend this company and will use them again

2018年10月15日
自発的なレビュー
5つ星のうち5の評価

Great cleaning agency

Yas-Mut have cleaned my house four times so far. The cleaning service is impeccable, with trained cleaners and attention to details. Yassin is really dedicated and his team do their job well.

It is true that customer service could be improved: One cleaner did not show up once (though she was replaced on the same day) and they take time to reply to emails.

But the company really does provide the best cleaners. So I highly recommend this company.

2018年10月11日
自発的なレビュー
5つ星のうち1の評価

Nobody turned up or contacted us!

We paid in advance. Nobody ever turned up or contacted us. We called all numbers available, left voice messages, texted but nobody got back to us. Unacceptable and a waste of time.

2018年9月26日
自発的なレビュー
5つ星のうち2の評価

I booked a session from online system

I booked a session from online system, and they subtracted the cost of clean from my bank more than one week before cleaning session. I thought maybe this is how they work, so did not care much. Then, one day before they called at 10pm and cancelled my session, and said they have to reschedule. They offered morning sessions but I was not available in the morning in the last minute. Then I asked why they made me pay for a cleaning session they won't even deliver. The person I talked to got angry after this point and blamed me for not being a good customer, he said he does not need my business anyway. For quite sometime, he shouted it was not them it was the bank who subtracted my money, and even if the system made an appointment I should have called to confirm, so this was also my fault. I honestly don't believe a bank could subtract money without you ordering it or an online booking system can book a session unless you told them to. Thus, I believe this was all excuse. After I said that I could write a bad review, the person on the phone hang up. Then, he called again at 10:30pm! He offered to give my money back, shouted some more, I guess he was a night manager at Yas-Mut. In short, they may be good at cleaning, I did not have a chance to experience thanks to their bad management, but they are really bad at scheduling. They could have called right after they realized I booked a session that should not have been available (if this claim is accurate at all).

2018年9月7日
自発的なレビュー
5つ星のうち5の評価

Bit of trouble arranging a time, but excellent cleaning

We had a bit of trouble arranging a time, but once the cleaners turned up they did a great job. Way more thorough than any cleaner I've previously had. They also insisted on me inspecting their work and asked for feedback.

2018年8月16日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thanks

5つ星のうち3の評価

Windows havnt been wipe

Windows havnt been wipe. Bathroom glass door still have some soap scum. Kitchen hasn't been well clean the grease.

2018年8月14日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thanks

5つ星のうち5の評価

Central London apartment cleaning

What a great job, just precisely what I wanted. The flat was sparkling clean as were the windows. I shall connect again in due course for the next tenancy changeover.

2018年8月12日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thanks

5つ星のうち5の評価

Our 1 bedroom flat looks like new

Our 1 bedroom flat looks like new. Yassin did an amazing job, the flat was in a pretty bad state, now you could "eat off the floor". Highly recommend!

2018年7月15日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thanks

5つ星のうち5の評価

Good experience

Jeans, the cleaner who came, did a good job. He arrived on time, worked systematically and efficiently, was very polite and actively sought my feedback. He had a very good attitude and took my suggestions on board very happily. He left the place looking clean and fresh. Booking was easy. Overall a good experience and would recommend.

2018年6月22日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thanks

5つ星のうち5の評価

Excellent first session

Excellent first session! Yassin the owner came himself and did a really thorough job. Flat looked lovely and clean and will definitely be continuing to use them.
Katie

2018年6月1日
自発的なレビュー
Best Cleaner in London ロゴ

Best Cleaner in London からの回答

Thank you very much

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