Trent from Spa World was fabulous!!! His knowledge of the spas is extensive- he kindly explained differences in products, sales, how to maintain, and since purchase he’s answered multiple questions to... もっと見る
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We recently purchased a spa at Spa World Dandenong. We are grateful to Theo Katzourakis for his knowledge and assistance in finding the perfect spa for us. Theo went out of his way to give us valua... もっと見る
We decided to upgrade our ‘cheap’ spa after constant breakdowns. After driving around numerous spa shops we visited Spa World Dandenong and met Trent. Trent took the time to understand what we were... もっと見る
There are so many types of spas, it can be really confusing deciding on one. I visited several stores, spent hours researching. Theo from spa world spent hours assiting me as I made my decision over 3... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Welcome to Spa World. You probably know us as Australasia’s leader in spas, swim spas and saunas. Little wonder, as we have been selling spas in Australasia since 1985. Why do so many people trust us to help them find the perfect spa, swim spa or sauna? It is because we offer: • the most passionate, knowledgeable customer centric consultants in the industry • the widest range of spas and swim spas in the Southern Hemisphere • a dedicated, 7 days a week, English first customer care centre • National, dedicated service technician network • an online consumable and parts store that provides high quality & economical parts. But do not take our word for it. Read our TrustPilot reviews to see what verified customers say about us.
Relaxing your world is our vision.
当該企業による記述

- We have been Australasia trusted spa retailer since 1985.
- Since 1985 we have learned a thing or two about what it takes to build a great spa. We also know that you, our customer, is what allows us to continue our pursuit of perfection.
The Spa World Guarantee
We Guarantee:
連絡先
306 South Gippsland Highway, 3175, Dandenong South, Victoria, オーストラリア
- 1 300 653 051
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great spa place.
Theo was great. He was patient with all the questions and very available. Great store.
回答に AI 支援を利用する場合があります詳細を表示
Stress-free Spa Bliss
Last year I purchased the Aquagym Max from Spa World and I couldn’t be happier with the experience. The entire process was smooth from start to finish. Delivery was prompt and well-organised, and the installation team did an excellent job getting everything set up efficiently and without any issues.
The spa itself has been fantastic – it’s high quality, comfortable, and has quickly become a favourite spot for relaxing after a long day. The customer service team were also great, keeping me updated throughout the process and making sure I had all the information I needed.
I highly recommend Spa World to anyone looking for a reliable product and stress-free experience.

Spa World - Dandenong からの回答
Theo at the Dandenong store was amazing…
Theo at the Dandenong store was amazing throughout the whole process. Helpful, knowledgeable and timely with all comunication.

Spa World - Dandenong からの回答
Thank you Theo at the Dandenong store…
Thank you Theo at the Dandenong store for your patience, knowledge and support. You have been a fantastic help to us and we really appreciate you going above and beyond, cheers Ray and Brenda.

Spa World - Dandenong からの回答
Trent from Spa World was fabulous!!
Trent from Spa World was fabulous!!! His knowledge of the spas is extensive- he kindly explained differences in products, sales, how to maintain, and since purchase he’s answered multiple questions to help us! We purchased in October 2024 and Trent still answers my questions. So grateful!! Not pushy just incredibly well informed about all things spa!!
Trent at Dandenong
Trent at Dandenong was honest, knowledgeable, patient and helpful.
My wife and I strongly recommend Trent & Spa World
Highly recommend Theo from Spa World…
Highly recommend Theo from Spa World Dandenong. We have received first class customer service which is so hard to find these days. This has been a great experience.
Great services provided!
Great services provided! Always ready to support and offer solutions. Theo is just magic! Thanks once again!
p.s. Highly recommended! Theo the best!
Choosing a spa is hard work
There are so many types of spas, it can be really confusing deciding on one. I visited several stores, spent hours researching. Theo from spa world spent hours assiting me as I made my decision over 3 weeks. He was friendly, helpful and honest. He understood this is a big undertaking from landscaping permits, approvals and logisitics. I'm very happy with my brand new spa and all the support I received from the spa world team.
Friendly and helpful
Popped in to see if they sell chemicals as I was getting low. They don't stock consumables but Theo was able to help us out. We then spent some time going over the changes in the new version of our spa. There was no pressure to upgrade and just a friendly discussion. Theo spent some time subtley ensuring we were doing the correct maintenance. Strongly recommend the team here. We have had nothing but good experiences.
Highly recommend Theo from Spa World…
Highly recommend Theo from Spa World Dandenong. Theo provided great service, expert knowledge and has always been there to provide support pre & post delivery. The follow up phone calls are very much appreciated.
A big thank you to Trent
A big thank you to Trent! We had some issues on delivery and he was there to assist. Trent even FaceTimed us to help get our swim spa up and going, we had no idea what to do. Amazing customer service, thanks again Trent!
The Dandenong showroom has a great display with working models. Definitely worth a visit
Theo was a great salesperson providing…
Theo was a great salesperson providing us with all the information we needed to make an informed choice of spa. He, and the Spa World team kept in touch from payment of deposit, all through to delivery and the experience was seamless. We highly recommend Theo and Spa World.
Brilliant experience
We recently purchased a swim spa from Theo and had so many questions along the way. Theo has been so responsive and made the whole experience seamless. We’re now looking at our dream backyard right in time for Christmas! I highly recommend Spa World and Theo if you’re wanting to turn your dream into reality!
Shocking customer and delivery service
Our experience with the Dandenong store has been truly dreadful once we handed over the 30% deposit. We were advised by Trent that any follow up questions would be welcomed "anytime", however he would not respond to our calls, text messages and even provided my partner with the wrong technical information to provide to our tradespeople. My partner had to drive 1.5hrs to the store to get the correct technical specifications because Trent would not return his calls. On the day we paid the deposit, we had booked the delivery for 4 December, only to find out the delivery wasn't even booked. After countless calls from myself and my partner, the delivery proceeded to Saturday 2 December. Prior to delivery I had made countless calls to find out how to pay given we applied for finance for the spa, and no one was able to provide us with adequate assistance to provide the link so we could pay the funds across to Spaworld. Again my texts to Trent remained unanswered. Fast forward to Saturday 2 December, the crane company delivered the spa, who I must say was outstanding, only to be advised that Spaworld willingly delivered a damaged product to us. We have the consignment details proving that Spaworld was well aware of the damage and the photos. We are now holding a spa that is damaged in 4 places and as far as I'm concerned completely unacceptable. No one bothered to call to advise of the damage and to ask whether we would accept delivery, yet someone thought it was a good idea to proceed with delivery. Your service is unacceptable and I would like the manager of our account to contact either myself or my partner to resolve as we will never recommend Spa world again. It is impossible to talk to any level of management on the 1300 number, you always get someone different. We have called so many times and there is not one capable staff member that can resolve our issues with a damaged spa or even when the spa will be connected!! We will proceed with legal action if our issues are not resolved to our satisfaction. What was meant to be an exciting time for us has been truly stressful and upsetting to say the least, bear in mind we bought an expensive 6mtr swim spa! If I could give zero stars I would. Please do not deal with this company, you will not get anyone to resolve your issues or even understand what you are saying. I wonder where upper management is hiding??
Before we started looking at swim spas…
Before we started looking at swim spas we were told to test prior to buying. This made sense to us given the costs and our kids both swim squad. We were surprised how many shops said no you can’t test it. This however was not a problem at Spa World Dandenong
We booked in a swim test with Trent and didn’t need to go anywhere else. Trent made us feel comfortable in purchasing the right swim spa for us without any ‘sales’ pressure. We went with the Vortex Aqualap
Very professional and great showroom. Thanks Trent for all your help and advice
Exceptional Service & Follow up
We highly recommend Spa World Dandenong and sales consultant Theo Katzourakis for all of your spa and swim spa needs. We found Theo to be very experienced and knowledgeable. He has a lovely relaxed manner. No high pressure sales techniques here which was a great relief. His attention to detail and follow up is next level. If you are in the market then look no further than Spa World Dandenong and Theo!
Trent's knowledge is second to none
Trent's knowledge is second to none, it's so nice these days to find someone who can answer all our questions. We've had our swim spa & vortex pergola for over 6 months and couldn't be happier. It has become the most popular area of our backyard
Even after delivery no question was too hard and Trent always made the time to come back to us
Thanks to Trent and the team at Spa World Dandenong for making our backyard dream come true. Highly recommend
We decided to upgrade our ‘cheap’ spa…
We decided to upgrade our ‘cheap’ spa after constant breakdowns. After driving around numerous spa shops we visited Spa World Dandenong and met Trent. Trent took the time to understand what we were looking for and match us with the Jacuzzi J-375. We placed our initial deposit and came back for our test which Trent arranged. We were so happy to try it out and could not believe the difference from our current spa. Delivery also happened 3 months earlier than expected as another customer had been delayed by their builder
Thanks so much Trent and the team we love our Jacuzzi, it’s soooo much better than our cheap spa
Theo at Spa World Dandenong,
Theo at Spa World Dandenong,
Was super helpful with all my issues regarding the set up of my hot tub app, nothing was a problem for him, his knowledge of the Spa was excellent, I couldn’t recommend him enough,
If you’re in the market for a Spa, then look no further!
Theo is your man!
Thanks again Theo
Regards
Andy ( Warrandyte )
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