Spear Travels レビュー 

355
•
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We always are very satisfied with the service that we receive from Broads travel. We have moved area and still wanted to book with them and as always 100% service was given from Bev in this particular... もっと見る

5つ星のうち5の評価

We had a fantastic holiday in Menorca, all booked with the fantastic team at Broads in Mere Green, special thanks to Bev and Andrea who have kept this branch going on there own with one person... もっと見る

5つ星のうち5の評価

We really enjoyed the Norwegian Fiords Cruise on Ventura. Despite her age she is a friendly and comfortable ship with staff that are ever helpful. The restaurant staff and food were excellent with cho... もっと見る

企業が回答しました

5つ星のうち5の評価

We stayed at Hotel Wawel, Krakow. Everything about the experience was fantastic, all of our excursions were amazing and all the information I needed was all organised in a handy booklet I was sent, th... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

Spear Travels is an independent travel agency established in 1983. We have eleven branches across the UK and a nationwide network of local travel consultants who work from home.


連絡先

4.9

優良

TrustScore 5段階評価の5

355件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(355)

過去12か月のレビュー数: 77件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Broads came up trumps for us

Superb assistance with booking after a change in mind regarding holiday destination. Beverley’s advice helped us decide on an alternative package saving us a considerable financial penalty.
As always Broads came up trumps for us.

2026年5月9日
自発的なレビュー
5つ星のうち5の評価

Initial Request to Perfect Organisation

The door to door organisation from the transport from the door, the assistance at the airport, the flight & seat selection all organised by Broads travel down to the finest detail
No concerns throughout the holiday and we were able to totally relax & make the most of relaxing

2026年5月11日
自発的なレビュー
5つ星のうち5の評価

Brilliant holiday in Crete

We have just had a brilliant holiday in Rethymon, Crete, due to the excellent research and help we received from Alesha at Spears Travel.
Alesha went above and beyond to organise, at short notice, our first holiday where we needed full travel assistance and an adapted room.
We will definitely be going back to Spears to book our next holiday. Thank you

2026年5月7日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review for Alesha, it is very much appreciated.

5つ星のうち5の評価

Caitlin throughout was very helpful with our first fly/cruise

Caitlin throughout was very helpful with our needs as to accessible transport to and from airport to cruise ship, it was as arranged
Passenger assistance at airports was arranged however they are not under airport control and unfortunately in Malta it caused a delay of 1.30 hours getting off plane on arrival.
Overall it was our first fly cruise and a learning experience to which we have already booked another.
We will continue to have Spears as our travel agent

2026年4月23日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review for Caitlin, it is very much appreciated.

5つ星のうち5の評価

Love the personal touch that Spear…

Love the personal touch that Spear Travel give. Caitlin listened to our ideas for our holiday and suggested a holiday in Skiathos which we promptly booked. Price was very good. Jet 2 were very well organised and we were well looked after.

2026年5月6日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review for Caitlin, it is very much appreciated.

5つ星のうち5の評価

Everyone we spoke to on this cruise enjoyed it.

This was a Fred. Olsen Fjord cruise, chosen after Spear Travels Blandford had arranged a local presentation by said company. We've taken the odd cruise before, but this one was the one where we came home the most rested, relaxed and rejuvenated. It had been an adult (grown ups) only holiday and that was nice for once. The crew on the ship were great, the food good, the entertainment passed muster and the scenery and weather surpassed our expectations. We would recommend this cruise for people that don't want to holiday on a massive cruise liner.

2026年4月22日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review, it is very much appreciated,

5つ星のうち5の評価

Liverpool Beatles tour

Thoroughly enjoyable. Liverpool is fantastic. Our driver George was excellent, very helpful and charming. Would recommend Angela's , great hotel very well organised tours and we had lovely weather. Spear Travel excellent as usual

2026年4月24日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review for the team, it is very much appreciated.

5つ星のうち5の評価

Alesha at spears travel was a massive help

Alesha at spears travel was a massive help from start to finish when booking our family holiday to Gran Canaria, she gave us lots of options for our holiday all within our price range and helped us with everything from booking to going. Will definitely be using spears travel in the future.

2026年3月29日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review for Alesha, very much appreciated.

5つ星のうち3の評価

This was my first cruise with Fred…


This was my first cruise with Fred Olsen, and while I was excited about the experience, there were a number of issues that unfortunately impacted my overall enjoyment of the trip.
The embarkation process at Newcastle was delayed, which caused some initial frustration. The disorganisation of the boarding process meant that our first evening onboard was affected and we left port later than expected, which was a little disappointing after looking forward to the start of the cruise.
I was made aware of the increased cleaning measures due to health concerns, which I fully understood and appreciated. However, on the first morning of the cruise, the captain announced that cases of nova virus and gastroenteritis were already onboard the ship. This was understandably concerning, especially as I had assumed that the deep cleaning procedures would have fully addressed any potential risks before we set sail.
As the cruise continued, it became clear that the situation with illness was ongoing, with the number of cases increasing daily. This resulted in several restrictions across the ship, including limited access to amenities like the hot tubs and controlled restaurant service. While I understand these measures were necessary for health reasons, they did have a significant impact on the overall cruise experience, as many of the features I was looking forward to using were unavailable.
The growing number of illness cases did cause some unease, and I felt that clearer communication about how the situation was being managed would have helped passengers feel more at ease. I’m sure this was a challenging situation for the crew, but it would have been reassuring to know more about the steps being taken to address it.
Finally, the delayed return to Newcastle caused some disruption to my onward travel plans, which added to the overall inconvenience.
While I understand that health issues can sometimes arise unexpectedly, the combination of the delayed embarkation, the illness outbreak, and the resulting restrictions left me feeling that my first cruise with Fred Olsen was not quite the experience I had hoped for. I’m sharing this feedback with the hope that future cruises can better manage these challenges and provide a more seamless experience for passengers.

2026年3月3日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Hello Mr Delaney, first of all, many thanks for taking the time to leave such a detailed review of your recent trip, it is very much appreciated. I can't see from the review which branch you had this trip booked with? If you have not already done so, if you could reply with the branch please as it would be useful for the branch to pick up and feed back to Fred Olsen. Kindest regards.

5つ星のうち5の評価

Excellent service Lyndsey and Caroline Stokesley branch

Had excellent service from Lyndsey when booking flights to Australia. 4 weeks into our stay the Iran war erupted and we had the worry of flights being suspended as we were travelling Emirates via Dubai. Caroline and Lyndsey were brilliant at keeping in touch, giving excellent advice and supporting us by checking details etc. Lyndsey said they were just doing their job but we feel they went above and beyond in what was a very stressful time, we spoke to many travellers who had been abandoned by their tour companies. Lyndsey even checking on our safe return.

2026年3月12日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave such a lovely review for Caroline and Lynsey, it is very much appreciated.

5つ星のうち5の評価

Arnhem battlefield tour

The break was put together by amy which included air travel, trains, hotel, car parking and the trip went like clock work, brilliant.

2026年3月10日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review, it is very much appreciated.

5つ星のうち5の評価

Abby goes above and beyond to help !

Abby goes above and beyond to help, she is an assets to your team. Will be back again, Thank you sooooo much Abby x

2026年2月28日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review for Abby! It is very much appreciated.

5つ星のうち5の評価

We stayed at the Davvi Star

We stayed at the Davvi Star, the rooms are very basic however the communal areas are very spacious and well furnished. The food was amazing everyday with choice and plentiful. There were no hot drinks served with Lunch or Dinner, however there were tea and coffee making facilities in your room. The variety of trips along with additional tour options gave us plenty to do... Huskie driving, Reindeer Sleigh, Snowmobile, Snowshoes and trekking are just a few!! Some trips could have been a little longer as they felt a bit rushed.

2026年3月1日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review, it is very much appreciated.

5つ星のうち5の評価

Boa vista, cape Verde

Always very helpful and nothing is to much trouble. Holiday and hotel we're great, plenty of sunbeds to relax on. A great holiday to relax and unwind. Would definitely go back

2026年2月16日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave the team such a lovely review, it is very much appreciated.

5つ星のうち5の評価

Another excellent and personal service…

Another excellent and personal service throughout from Johanna. Travelled to Las Vegas for the rugby league game, we were given a few choices of dates to make the most of the event and fit our budget.
Had a great time , connecting flights on way home caused some stress but in the end United airlines did a great job. We visited The Sphere whilst that, well worth a visit.
Would definitely recommend booking with Spears , it just makes it a much easier process than doing a DIY job.

2026年2月26日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave such a lovely review for Johanna and the team, it is very much appreciated.

5つ星のうち5の評価

Holidays …

Spears arranged an amazing last minute short break to Paris. Excellent value plenty of choice super helpful and good advice. Will definitely use them again.

2026年2月15日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review, it is very much appreciated.

5つ星のうち4の評価

Sea Breeze Beach House

A very friendly relaxing experience. We returned to Sea Breeze Beach House Hotel as it has the overall feel for a good rest with access to as much experience outside as you would wish. A very good selection of meals, frendly staff, improved booking process, three pools never crowded and Prosecco time, again improved. Everyone keen to re-book from all walks of life. Spread across a long site overlooking the sea it warrants praise. The long beach would be hard to match and the air coming off the sea is perfect. Rooms could be improved with showers not ideal but lovely big rooms and good air conditioning.

2026年1月25日
自発的なレビュー
Spear Travels ロゴ

Spear Travels からの回答

Many thanks for taking the time to leave a review, it is very much appreciated.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報