From initial inquiry to order and delivery the Speediance team were patient and professional, TNT were great on delivery. One month in and our gym subscriptions are cancelled and we use the Gym Monste... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
As mid 60’s retirees buying our first gym equipment we are loving our purchase. Easy set up, solid construction and good tunes 🤓 As boomers we would have liked a set of instructions to guide u... もっと見る
I had some bluetooth issues upon first setting up GM2. Mark, in Sydney, has been awesome in his support to get things working properly. He answers my email questions, answers his phone when I call f... もっと見る
The machine is amazing. Its very easy to set up, literally unbox and plug it in. The programs are fantastic and there are great functions like partner training allowing you to train with a partner... もっと見る
企業情報
当該企業による記述
Speediance Australia delivers full-body strength and cardio training in one sleek, foldable machine. With 400+ coach-led workouts, smart digital resistance, and built-in progress tracking, it’s everything you need—no gym, no guesswork. Designed for all fitness levels and home spaces, Speediance fits effortlessly into your routine—and your room. Join thousands across Australia, NZ, the UK, and Europe who are training smarter, not harder.
連絡先
Level 1/54 Balgowlah Rd, 2093, Balgowlah, オーストラリア
- 1300383469
- hello@speediance.com.au
- speediance.com.au
4.6
優良
68件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
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Great machine and support
Great machine, has revolutionised my home strength training and after a month I'm already seeing results. Support has been great too, have had two issues and they have both been resolved within days.
2025年8月26日
自発的なレビュー
A revolutionary machine
A revolutionary machine. I love the convenience of having a personal gym within a single room of my house. The money you would need to spend for the gym equipment that this machine provides all-in-one makes it a worthwhile investment.
2025年8月7日
After-sales service is just amazing
After-sales service is just amazing. Thanks from the bottom of my heart.
2025年8月1日
Speediance Australia からの回答
Thank you so much, Tooma. We’re genuinely touched by your kind words. Our after-sales service is built around the belief that great support is just as important as great design. If you ever need anything, we’re here for you.
I’ve had the machine for about 5 weeks
I’ve had the machine for about 5 weeks. I’m sorry to hear that another user had issues from the start. To date, we (2 users) have had no issues. It works as promoted. The UI is great. Sound system fantastic. Only time will tell, if there is an incremental software support.
We’ve got a home gym setup and have used Nordic track machines also, so this seems to be a good quality machine.
Delivery was easy. Hopefully I don’t have challenges with the machine not functioning as advertised
2025年8月3日
自発的なレビュー
Speediance Australia からの回答
Thank you, Jo—we truly appreciate your balanced and thoughtful review. We're glad to hear the machine has worked flawlessly for both users so far and that you're enjoying the interface and sound system. As for your comment on continued performance: the Gym Monster 2.0 is built with commercial-grade components and supported by frequent software updates. You can expect it to keep functioning exactly as promised. And if anything ever does come up, our support team is just a call away on 1300 383 469. Thanks again for choosing Speediance.
Great when working properly
The system itself is great when it works.
Really love the training programs and the coaches. Very motivating.
But the machine started having issues weeks after purchase and almost 6months later, no resolutions. Days, if not weeks between responses which is frustrating for such an expensive product.
Seems like they are just dragging me along until they can say its out of warranty.
5months in and they just keep sending me parts to try repair on my own. I think i have more parts here than their service department (if there is one).
The gym itself is great in theory, just don't expect much support post purchase.
I actually held off writing this review because i was worried they would stop assisting me, but what have i got to lose now?
2025年1月2日
自発的なレビュー
Speediance Australia からの回答
Thank you for your detailed feedback—we’re genuinely sorry for the frustration you experienced early on, especially after such a positive start with the training programs and coaches.
Delays in support and repeated part shipments shouldn’t have left you feeling unsupported, and we understand how disappointing that must have been. That’s not the standard we hold ourselves to.
We do want to reassure you: we would never leave a customer with an unrepairable machine. Our intention was to keep you training while resolving the issue, but we absolutely recognise that the experience felt drawn out.
We trust that things are now running to a standard you’re happy with. If not, please don’t hesitate to reach out—we’re here for the long haul. With thousands of Speediance units performing reliably across Australia, we’re committed to backing every one of them with long-term support.
Thanks again for being part of the Speediance community—and for giving us the opportunity to do better.
– The Speediance Australia Team
Bait and switch
Started talking to chat about the differences between the GM1 and the GM2 and then, very conveniently, in the middle of the chat, they ask me to refresh my cart because the GM1 is out of stock and they are trying to push me to the GM2.
Very shady business.
The GM2 didn't even have a proper product page setup.
2024年11月11日
自発的なレビュー
Speediance Australia からの回答
Thanks for your feedback, and we’re sorry the experience left you feeling frustrated.
To clarify, the Gym Monster 1 was an older model that had recently gone out of stock when you contacted us. You happened to reach out right as we were releasing the new Gym Monster 2, and we aimed to be transparent by letting you know that the updated model was now available.
We absolutely understand that the timing may have come across the wrong way, but there was no intention to mislead—we were simply being upfront about what was in stock. We do appreciate your honesty, and we’re sorry if our own honesty came off the wrong way.
Thanks again for taking the time to share your thoughts.
– The Speediance Australia Team
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