Delivery was fast and to the right place. Well packed in multiple layers and therefore arrived undamaged. All parts present with a few spare screws thoughtfully provided. Fitted together first... もっと見る
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I had an urgent deadline for a large quantity of backing paper and other supplies. The colours were great, the rolls were long, and the display boards really popped at our events. Quick delivery. V... もっと見る
I love Springboard as a supplier for children's Arts and Crafts although the contents of the kits can vary as you never quite know what "decorations" are included. Just a warning about the butterfly... もっと見る
企業が回答しました
Outstanding service from Suzanne when we were in a tight corner in the run up to Christmas. She placed an order for us for a Winther tricycle for our grandson, checked on progress with the supplier an... もっと見る
企業が回答しました
企業情報
Springboard Supplies について
当該企業による記述
当該企業による記述
- COVID-19 Coronavirus: Customer Update
- First and foremost, we hope you and your families are keeping well and managing as best as possible in the current challenging circumstances. We would like to thank all customers for their ongoing loyalty and support. We are keeping up to date with government guidance - the health, wellbeing and safety of our employees and customers is paramount, and we have been preparing and acting as necessary. Our website remains open to place new orders and currently our warehouse and delivery operations are continuing their activities as usual, following social distancing practices as recommended by the government. As ever, we welcome orders from parents, carers, home schoolers and childminders along with nurseries, schools and early years establishments.
Shop with Confidence – Our Customer Satisfaction Guarantee
Trusted by thousands of educators – we guarantee quality, service, and support on every order.
At Springboard, we know that teachers and nursery staff need dependable resources they can count on. That’s why we offer our Springboard Guarantee to give you complete peace of mind when ordering. We aim to dispatch all orders promptly and keep you informed throughout. Our products are handpicked and quality tested to ensure they meet the demands of real learning environments. If anything isn’t quite right, we’ll resolve it without delay or fuss. Our friendly team is here to help with product advice, order queries, and anything in between. We’re proud to support thousands of primary schools and nurseries across the UK with supplies that teachers can trust.
連絡先
Unit 3 Glen Trading Estate, Wellyhole Street, OL4 3BF, Oldham, 英国
- 0330 128 1314
- support@springboardsupplies.co.uk
- springboardsupplies.co.uk
4.6
優良
1184件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Outstanding service
Outstanding service from Suzanne when we were in a tight corner in the run up to Christmas. She placed an order for us for a Winther tricycle for our grandson, checked on progress with the supplier and courier and kept us informed. It’s rare to encounter such a personal and helpful approach these days.
2025年12月12日
自発的なレビュー
Springboard Supplies からの回答
Thank you so much for your wonderful review! We’re delighted we could help get everything sorted in time, especially during the busy Christmas period.
Suzanne will be so pleased to hear your kind words - we’ll be sure to pass this on to her. We really appreciate your support and hope your grandson is enjoying his Winther tricycle!
The colour does not match the photos at…
The colour does not match the photos at all. In the pictures it appears to be a warm chocolate brown, however in real life it looks greyish and very cool-toned. It looks nothing like the image shown, which caught me completely off guard.
I also paid £6.99 for next-day delivery, yet the order arrived two days later and wasn’t even dispatched on time. This was extremely disappointing.
On top of that, the wrapping paper cost £2.99, meaning I spent around £11 in total only for the order to arrive late. Overall, this experience was very disappointing and shows a lack of reliability. Unfortunately, I wouldn’t order from this store again.
2025年12月14日
自発的なレビュー
Springboard Supplies からの回答
Thank you for your feedback, and we’re very sorry to hear you were disappointed with your order.
We understand how frustrating it is when a product doesn’t match expectations, especially when colour is important. Product photography can sometimes appear slightly different depending on screen settings and lighting, but your comments have been shared with our team to review the images and improve accuracy where possible.
Regarding the delivery, we’ve checked the tracking and can confirm the order was placed on the evening of 14th December, dispatched on 15th, and delivered on 16th via a next-day service with DPD. We’re sorry if this timing still caused confusion and appreciate how important timely delivery is, especially at this time of year.
Thank you again for your honest review, we take all feedback seriously and will continue working to improve the experience for every customer.
The parcel was well wrapped and arrived earlier than expected.
The parcel was well wrapped and arrived earlier than expected. I was so pleased to find the soap flakes online and they are fragrance free which is essential for me with my allergies.
2025年12月12日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Excellent craft activity for Children's Church
Really good quality, instructions easy to follow- although the film was difficult to cut using child friendly scissors!
Very effective once up against the windows!
2025年12月14日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Helpful staff.,Efficient ordering and…
Helpful staff.,Efficient ordering and fast delivery.
2025年12月5日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Item was delivered early and it was…
Item was delivered early and it was perfect. Thank you!
2025年12月4日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Good quick delivery and arrived on time.
2025年11月14日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
I placed an order for copier paper
I placed an order for copier paper, but due to a shipment error, the order was only partly delivered. In life, it's not about the problem, but how it is managed and the solution arrived at. Suzanne was really helpful and we managed to overcome the issue. I'd be happy to recommend Springboard Supplies to anyone.
2025年11月10日
自発的なレビュー
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Great service for some products hard to…
Great service for some products hard to find elsewhere!
2025年9月5日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
So easy to order fairly priced lower…
So easy to order fairly priced lower then the rest I had seen , arrived quickly , can’t wait to see my boys face on Christmas
2025年10月14日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
Well done
Excellent service reasonable prices and quick delivery. Great range of equipment will definitely be using again
2025年10月17日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
ease of ordering.
ease of ordering.
satisfaction with the goods ordered, and quick delivery, all round good experience.
2025年10月7日
Springboard Supplies からの回答
Thank you for taking the time to leave a review! We really appreciate it.
easy site to use
easy site to use. Trike arrived shortly and box looks good and strong. Have not opened as this is a birthday present and grandson does not get to see it too soon.
2025年9月26日
Springboard Supplies からの回答
Thank you for your lovely review! We're so pleased to hear the site was easy to use and that the trike arrived quickly and in great condition. We hope your grandson has a fantastic birthday and enjoys his new trike when the time comes!
Thanks again for choosing Springboard.
Springboard is great but check the contents of your craft kit before the session!
I love Springboard as a supplier for children's Arts and Crafts although the contents of the kits can vary as you never quite know what "decorations" are included.
Just a warning about the butterfly spirals - the instructions state - each child to decorate 4 to 5 coloured butterflies to stick on the spiral....however there were only 60 butterflies so that's only 2 per child if you were making 30 spirals. So check the contents ahead of time.
2025年9月22日
Springboard Supplies からの回答
Thank you so much for your kind words and for continuing to choose Springboard for your arts and crafts supplies!
We really appreciate your helpful feedback regarding the butterfly spirals and the kit contents. We're sorry for any confusion caused by the quantity mismatch in the instructions - that’s certainly something we’ll look into with our product team to improve future packaging and descriptions.
Thanks again for your honest review, it really helps us improve!
My grandson love his doll
My grandson love his doll. Only thing is, there isn't any clothes on site to purchase. I was actually told after sending a email to point this out, that I could buy the puppet clothes if I was handy with a needle!!! Sarcasm, not sure, flippant, don't know!! Wasn't happy with response.
2025年9月22日
Springboard Supplies からの回答
Thank you so much for your review - we’re really pleased your grandson loves his doll!
We’re sorry to hear that you were disappointed by the response you received regarding clothing options. That’s certainly not the level of service we aim to provide.
We really appreciate you taking the time to share your experience, and thank you again for your support.
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