Squabble レビュー 

183
•
TrustScore 5段階評価の3

2.9

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Stay away from this so called legal assistance platform. They are quick to "sell" there services and will go as far as telling you your case doesn't stand a chance in court unless you buy add on servi... もっと見る

企業が回答しました

5つ星のうち5の評価

It's great having a service like squabble available. The reality is that regular law firms won't handle small claims court type cases. And figuring out the paperwork is a time-consuming hassle. Once s... もっと見る

5つ星のうち5の評価

Personally love Squabble. Pursuing multiple small claims actions against corporations in a very grey and dubious industry. Squabble has been a gem for even just the basic service. Successfully r... もっと見る

企業が回答しました

5つ星のうち1の評価

Squabble doesn’t provide any support, and I can’t find any way to contact the company for assistance. I’ve already spent around $350, and now they can’t serve the defendant because the correct address... もっと見る

企業情報

  1. 少額訴訟支援サービス
  2. ・
  3. パラリーガル サービス提供業者
  4. 法律サービス

当該企業による記述

Unpaid accounts receivable at your business? Does someone owe you money? Claim what is rightfully yours with Squabble's nationwide small claims filing and notice platform. You answer basic questions about your case for five minutes; we take care of the rest until your day in court or your defendant settles. If your claim is filed incorrectly, your fee is returned. Now with enhanced, immediate chat support from your My Squabbles portal and Priority Escalation for urgent matters. Attorney founded and run. 99.1% User Satisfaction Rate. Questions? Just ask. Need more info? Watch a quick video: https://www.youtube.com/watch?v=PwtFzxxt61I


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

183件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 83%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(183)

過去12か月のレビュー数: 17件

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5つ星のうち1の評価

A Cautionary Tale of Wasted Time and Money with Squabble

I am compelled to write this review after an incredibly disheartening experience with Squabble, a software service that not only failed to deliver on its promises but also left me $700 poorer and utterly frustrated. My ordeal over the past three weeks with Squabble has been nothing short of a nightmare, marked by non-existent service delivery, ghost-like customer support, and a complete disregard for customer satisfaction.

Non-Delivery of Services

The core issue with Squabble is its absolute failure to provide the services I paid for. When I signed up, I was enticed by the array of features and support Squabble advertised. However, three weeks have elapsed since my payment was processed, and I have yet to see any of the promised services materialize. This lack of delivery is not just disappointing; it's unacceptable for any service, let alone one that charges a substantial fee of over $700.

Ghostly Customer Support

Adding insult to injury is Squabble's appalling customer support. In my attempts to seek answers and assistance, I have reached out multiple times via emails, phone calls, and even through their social media platforms. Each effort to engage with them has been met with a deafening silence. There's been no acknowledgment, no response, and certainly no resolution offered. It's as though my requests for support are being sent into a void.

Financial and Professional Setbacks

The financial implications of this debacle are significant. Investing a hefty sum into Squabble, I expected a professional service and at least basic customer support. The lack of transparency and communication from Squabble is deeply concerning. It feels like a case of taking the money and running, without any intention of delivering the promised services.

Moreover, this situation has adversely impacted my professional plans. I depended on Squabble's services for critical aspects of my projects. Their failure to deliver has not only caused me financial loss but also project delays and reputational damage.

Conclusion

In summary, my experience with Squabble has been a complete letdown. The absence of service delivery, coupled with non-existent customer support and the significant financial loss, makes it impossible for me to recommend Squabble to anyone. To those considering Squabble for their software needs, I strongly advise looking elsewhere. There are numerous services available that genuinely value their customers and fulfill their commitments. Based on my experience, Squabble is certainly not one of them, and I caution potential customers to steer clear of this service.

2023年11月23日
自発的なレビュー
Squabble ロゴ

Squabble からの回答

Shawn,

Our supervising attorney has reached out to you to address your concerns.

--------------------------

PLEASE NOTE: NO ATTORNEY-CLIENT RELATIONSHIP IS FORMED THROUGH THIS COMMUNICATION OR THROUGH ANY OTHER INTERACTION WITH SQUABBLE AND ITS EMPLOYEES OR AGENTS. SQUABBLE IS AN INDEPENDENT E-FILE FACILITATOR AND DOES NOT RENDER ANY SERVICES THAT REQUIRE LEGAL JUDGMENT. NOTHING HEREIN OR OTHERWISE COMMUNICATED BY SQUABBLE OR ITS EMPLOYEES OR AGENTS SHOULD BE CONSTRUED AS LEGAL ADVICE.

5つ星のうち1の評価

If I could give this company zero stars…

If I could give this company zero stars I would. They charge you for a package that includes an “attorney drafted letter”. This letter is a generic form that you have to spend time working on to change this and that - it would probably take you a few hours. It is a form that can be found on Google for free. When you sign up for the bottom package, you are given the option to sign up for an upgrade at a later time, but once you pay for the bottom package, the upgrade is significantly more expensive in an email. You do not have the option on their site to upgrade. I was asked for $70 more rather than $35 more. If you are to upgrade, it does not include process serving, they try to charge me an extra $200 for that. I asked for my $60 back and they told me no refunds. I figured this would be a way to save me some time and energy but instead it created more of a headache. I would be better off, going down and filing this myself and sending my own demand letter. I definitely would not recommend this company.

2023年11月27日
自発的なレビュー
5つ星のうち5の評価

squabble was very easy

squabble was very easy. i had a court date today and receivred a favorable judgment for $12,500 in tx. I run an iron welding company. staff was courteous and kind; every simple and I KNOW nothing about the law.

2022年12月30日
自発的なレビュー
5つ星のうち1の評価

This is a scam, they will never file, pay attention to the negative reviews

This is a scam. They took my money, ignored me for months, then billed me for hundreds of dollars for 'court fees' after I'd already explained that I qualified for fee waivers, being on a fixed income. They ignored me again, never filed anything. I filed with the BBB and they invoked their no refund, no matter what clause. In between these fraudulent acts, I received two 'apology' letters for delays and failure to act in a timely mannner. Didn't matter. My money is gone and they're still banging on my door for more money. This was a small claims suit, and I could have done it entirely online myself (now I know). They're demanding that I go get notarized signatures, etc. I'm homebound, and this was not explained to me up front, so it's problematic. Be very careful and make sure they explain step by step, in writing, all that is required of YOU before moving forward. Even so, they will make things up as they go along, and they will always be right, you will never be wrong. Update: They sure do respond to criticism! Lies. I spoke with the court assistance program in Utah, and no notary is required when you’re pro se. Nothing else they’ve said is worthy of a response. I’ll believe the refund when I’ve seen it. They have 'authorized' a refund and claim that they are most interested in seeing that I get my case to court. I'm so grateful.

2023年8月29日
自発的なレビュー
Squabble ロゴ

Squabble からの回答

Miya,

I've contacted our case review team. Based on the situation you have described they have authorized a full refund of the fees you paid. We do not take your comments as criticism and appreciate the feedback. We file hundreds of cases a month with very positive outcomes and want you to get a positive outcome in your case as well. Please use the prepared court paperwork we provided in whole or as guidance and file it along with the appropriate fee waivers with the county clerk's office.

5つ星のうち5の評価

total recommend

hi im maribelle, Just got my case accepted and case number with court date. their app was very easy. bought the case assessment package and received a reallhy detailed overview of what the law is like and what to bring. im impressed so far

2023年10月2日
自発的なレビュー
5つ星のうち1の評価

Do not use their service, you get no service.

Why pay for legal services to have a template you pulled from the internet? Don’t you think people would have sent their own demand letter without buying your template you damn thieves? Then you sell court documents that I could also get and filled out myself. Then you demand a $95 filing fees at my local court when it is $70. You are scammers not attorneys.

2023年11月14日
Squabble ロゴ

Squabble からの回答

We don't sell demand letters. We provide it for free. It's written by our supervising attorney and is therefore, a template he made for our customers to freely use. Anybody can do this themselves. We make sure it's done right and provide all of the services to get it done. You just need to file your claim and then show up to court. We make sure your case is accepted by the courts, provide service of process (serve the defendant the court summons) and we also have services to help you prepare for your by having an attorney provide a case assessment. This is not for everybody - but it is for those who want to make this easy.

5つ星のうち5の評価

I used Squabble to sue my landlord…

I used Squabble to sue my landlord because he refused to give me back my security deposit. We ended up settling and I received $1,300 of my security deposit without ever having to go in front of a judge. Highly recommend Squabble.

2023年10月1日
自発的なレビュー
5つ星のうち2の評価

No support. I spent $300 on the paralegal package and I haven't heard from a soul in a week I haven't heard from my soul since I began this program

I spent $300 on the deluxe package which is supposed to include include support. I've been in it week and haven't been in touch with anyone
no one has called

me no one has emailed no one has helped me in the least bit file my claim

2023年11月3日
Squabble ロゴ

Squabble からの回答

Calvin,

We received your first filed claim on Sunday. We reached out to you on Monday and began working on your claim and assigning a paralegal to your case. We also received another claim for for the same case from you last night with higher claim amounts and an updated explanation provided from you. This means we had to disregard your first claim from 2.5 days ago and we are currently working on your newer claim. We will reach out if there are any issues with your claim or if we need anything such as a document notarized - otherwise your claim will be filed shortly. Your original claim would have likely been filed last night or this morning had we not received a new revised claim from you. Hang tight! We are working on the case to make sure everything is filed correctly.

5つ星のうち5の評価

Make your voice heard!

I have to admit I was scared as hell but I knew I was being taken advantage of by this apartment complex and I wanted a chance to tell my story in court Im a disabled veteran and I'm finally at a point via various veteran agency back on my feet my credit is important to me and I'm working to get it back on track so I truly thank you for your help

2023年11月5日
5つ星のうち1の評価

I haven’t heard from them in almost 2…

I haven’t heard from them in almost 2 months since filing in the court. Very disappointing and not able to call them and find status due to time constraints.

2023年8月16日
Squabble ロゴ

Squabble からの回答

I am sorry you did not have the free time to check in with our case review team. We send out automatic status updates as your case progressed. Our last status was that the process server as having difficulty locating the defendant. In some case the defendant cannot be located as either the information provided is not current or they are being evasive. In these cases, we have to work with you on making sure we have the most recent information on the defendant's location and order an additional process server to serve the paperwork. You can check-in on your case at any time using our online portal or by simply contacting our case review team at casereview@squabbleapp.com.

5つ星のうち1の評価

Do not waist your money!

I gave this company $320.00 to basically throw my money away. They have terrible communication about details between you and the court. You are hiring them to guide you but there is no communication. My case was dropped by the court after they filed so I had to go and file the case myself and pay over again. They are a pretend to help you but all they want is your money.

2023年10月3日
自発的なレビュー
Squabble ロゴ

Squabble からの回答

Everything in your case filing from acceptance from the court to serving the defendant went smoothly. You were notified that your court requires you to register online for dispute resolution directly with them once your case was filed, accepted and served (which it was). Was your case dropped because you did not register online for dispute resolution (basically mediation)? Either way this would be very helpful information for us to know.

5つ星のうち5の評価

landlord issue

I had a small claims issue with my landlord and wasn't sure what to do about it. Hiring a lawyer wasn't in my budget. A friend told me about these guys and I saved enough money using Squabble that I took my buddy out to dinner to thank him! Great value and return on your time.

2023年11月2日
自発的なレビュー

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