SSmokeShop レビュー 41

Smooth shopping experience with SSmokeShop. The ordering process was easy, products arrived on time, and the quality was as expected. Customer service was also helpful when needed. Overall, a reliable place to shop.

I had a problem with a defective product. No fault of ssmokeshop as it was a manufacturer defect. But Grace at ssmokeshop took care of the problem right away. With customer service like this, how can you go wrong. Kudos to Grace.

I live about a 1000 miles away from this company, but they have quickly become my new favorite place to shop!
I was mistakenly sent an item that I had not ordered, I contacted them and they apologized for any inconvenience and immediately sent me the correct item with absolutely no issues whatsoever! It is scary sometimes ordering online because you take a chance on getting scammed. I took that chance and am glad I did, they have made me a very happy hippie!!!

Ssmokeshop.com made sure that I am Happy. I ordered a glass product to be shipped here to Phoenix, Az. My glass product arrived broken but I didn't have to worry. All I had to do was contact Ssmokeshop.com and let them know. I got a response right away and the product was replaced immediately without any questions. The customer service is impecable and they did everything to make me happy and feel like a valued customer. Go to Ssmokeshop.com and you'll be happy too!

Great company
Fast Delivery
Great product. Love it.

After the comparison, I decided to make the purchase at this store. The communication with their representative is smooth. Their shipping is fast and professional. I can tell they did a lot on the packaging. Thanks for the service. I won’t hesitate to recommend Tim his store to others.

I won't lie, I was skeptical at first. I read ALOT of reviews & a big majority mention how great the shipping is. Im from Texas, so ordering anything glass from Cali is automatically sketchy if you know what I mean. NO SIR! they had my item in a bag, bubble wrapped(&rolled like silverware), rubber band, and extra plastic type sheeting placed on top of all that. I ordered on a Thursday morning it was at my mailbox that following Tuesday. Not to shabby. Great job Guys! I know where my online business just went.

fast shipping, good customer service.

I have ordered many times and received prompt and accurate service. The products have been of good quality. My latest order however has been delayed for an unknown reason. My biggest complaint is that I am unable to locate a phone number for this place. I don't understand why they make it difficult if not impossible to receive immediate customer service via phone. I called the number listed on this site and got a voice mailbox which did not identify whom I was calling. I left a detailed message and asked for a return call but did not receive one. Not yet anyway. It's a shame.

Superrrrrr good product！

Fast shipping and great customer service.

Excellent customer service. Fast shipping and handling during this stressful pandemic.

Very good service and fast shipping. The quality of the products are very satisfied. Highly recommended

Very poor quality products and no customer service. I bought a quarts nail from them and the second a waved a flame across it a piece fell off. I immediately sent them an email and they never responded.

They really deserve minus stars.

Bought some of the quick fix urine, batch number never verified. So I’m going to assume it’s fake. Order #76091.

3/28/20 fake product. Never passed. Don’t buy from here. Waste of money. Just buy directly from the company. I’ve never had a problem with them. But they’re definitely selling knocks offs

Best around! The website has a huge variety of great quality items and they ship out quickly. Packaging is perfect, I have never had anything break. Love this website, and will continue to give them my business.

I Purchased the “Original Monkey Pipe” from your company and couldn’t be more satisfied with the product and customer service! I even needed a new “O” ring gasket after many uses and cleanings and was promptly sent the item. Keep up the good work, it’s nice to have a company with 5 star standards!
L.C.

Ship out same day, good quality glass items, thank you.

very good quality and customer service!! will purchase again