Myself I use the stagecoach bus service in Cheltenham. The drivers are lovely and on time. I have had to deal with a guy called Impey in the Cheltenham office a few times who came across impatient an... ãã£ãšèŠã
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I get there are more people being mean but drivers also are mean and rude. Yes, I was on the phone to see the times because the bus was late more 10 minutes this morning only have one lesson and this... ãã£ãšèŠã
Daughter buys her ticket on the app. The app is clitchy and kept going blank, so the wife took a photo of the ticket and sent it to our daughter to show we have activated the ticket along with the ema... ãã£ãšèŠã
My son uses the X4 service to get to and from college. From starting he has had problems. Today he finished at 4pm, the bus he should have been on departed early, the next bus was full, the next bus... ãã£ãšèŠã
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Hopeless
Hopeless. Even the app fails to inform you that a bus us cancelled. Stratford upon avon to Pebworth. Cancelled several times in last few weeks. Left waiting for a bus that never came. No info on app. Appalling
Better off walking
2 buses just straight up didn't turn up. Had drivers drive right past me as I wave for them. Probably the most shit service ever. Like why are are you not turning up to a TRAIN STATION. Actually taking the piss ð
Shocking Service
I think the reviews will give you a good idea of how well this company runs a service. Management should have a good look at themselves. Something has to be done, because the service provided right now is Shocking.
Abysmal
Least reliable bus service I've ever had the misfortune to experience.
Buses are either ridiculously late or fail to arrive at all, and their app does not communicate this at all.
Wish rideshare companies served my area ð
Unwilling victim
5 days a week I have the absolute pleasure of using this service, it always fails to meet my expectations which at this point for the service are astronomically low.
I sure do love having to wake up an extra 40 minutes early each day just to account for 1 of the 3 busses i need to get being routinely cancelled at the moment they should just be coming around the corner. Oh but silly me, why can't I just check the app then?
The app has busses appear and disappear from the live tracking, fails to load the route correctly and is never accurate to when a bus is actually arriving.
Unfortunately not able to record zeroâŠ
Unfortunately not able to record zero stars. Service in carlisle is appalling.
Buses not run to timetable. App unreliable. Bus information transmitters not working, l could go on.
Shambolic service
Shambolic service - 6b bus from Darlington simply doesnât appear - yet app / info board suggests it has. Abysmal service leaving multiple people stranded. No confidence in Stagecoach buses.
Unreliable
15:40 X17 didn't arrive. The next bus didn't go the full route. Every bus is delayed, no way can a person without a car rely on them to get to and from shopping. Unreliable and
Was assaulted on a "Safe Space"âŠ
Was assaulted on a "Safe Space" Stagecoach West bus.
I would give 0 stars if there was anâŠ
I would give 0 stars if there was an option . September came and wait for the bus is 45min because they just don't come. And if you ask the driver what's happening, the answer is :" I don't know and I don't care". And the fare is higher than London? Just a joke
Bus never on time or doesn't turn up
Driver is on the phone instead ofâŠ
Driver is on the phone instead of getting us there on time again. Just because there is only 1 passenger on the bus does not give you the excuse to make them late
Iâve been using stagecoach for the pastâŠ
Iâve been using stagecoach for the past 20 years and Iâm sure when I was 5 I could still tell you something bad about this company .. Northampton especially.. whiles the bus 16 people bear in mind 70/80 year olds sat waiting they all want to talk and catch up in the cafe .. good one
Shocking X4 service
caught 3 buses between weldon and corby over the weekend,2 buses never turned up despite the updated app saying they were running 5,10,15 minutes late and the 3rd bus turned up but was 20 minutes late.
A disasterous service.Stagecoach you should be ashamed. Think of the damage you are doing to your customers some who may miss important appointments!
Stagecoach . Run by cowboys !!!
Once again stagecoach have surpassed themselves with their absolute third world bus "service". Another hospital appointment missed, thanks to their shabby service. A friend of the family started with them,and has been in "training" for three months. (Be quicker getting a pilots licence).
How, when it takes so long to train drivers.Can they not find their way to Milton of leys Inverness. No wonder people choose to drive and refuse to ignore the governments advice to hop on a bus and save the planet.(What utter rubbish).
I for one am going to invest in a gas guzzling car until such time as the council in Inverness pull their heads out of the sand and bring in competition for this shambles of a company.
Pretty aptly named by the way. Stagecoach (bunch of cowboys).
Buses frequently late or don't turn up!
Frequently have late buses, or buses that straight up never turn up.
App doesn't track properly, these missing buses sometimes just disappear from the app or suddenly stop tracking.
I am going to also call out the M1 bus service in Lincoln. Having had my original bus go missing, I waited for that. Saw it coming, put my arm out. They drove straight on by. Even though it should have stopped at my stop.
Unreliable, poor third world service. Use your car!
Companies that should be banned from providing public services. Number 462: Stagecoach Bus
Service area: Cheltenham and Gloucester
It's unreliable. My daughter started school last week. Every single day she has had at least one bus cancelled on her journey. Sometimes both outward and return.
This means she is waiting at the bus stop. On her own for far longer than she needs to. She is 11 years old. She needs to get to school. She needs to come home.
If Stagecoach cannot provide a service then I will be after a refund of her bus pass and I will drive her.
The UK is one of the world's biggest economies. Yet has a bus service that is worse than third world. It's shocking.
It's yet another example of a company putting it's own profits before providing a service. Keep doing that and they won't have much of a profit to focus on as hopefully their contracts get terminated.
Badly managed
Never on time.
Never update on delays.
Rude staff and drivers.
App is never updated to show diversions or delays.
Always issues with thier buses. Breakdowns etc
I've given this dreadful company
I've given this dreadful company, one star and that was begrudgingly.
I boarded a Stagecoach North East Bus today, No 27253 at approximately 3.15pm.
I gave my fare in change and the driver studied one of the coins and refused to take it, even though it was an English coin. I did not say anything but merely offered my card instead.
He replied that he'd already issued the ticket but I stated that I didn't have any more coins.
He proceeded to let out a huge sigh and roll his eyes at me.
I said "As customers, we are constantly told to respect the drivers but it is rarely reciprocated."
He began pointing his finger at me and verbally abusing me.
He said he had me on CCTV and audio recording and I replied, "Good, then it can be clearly seen who has been rude".
He made a personal remark about my gender and I called him a Misogynist Bully.
I said that he had been rude and I did not owe him any courtesy. He called me rude and obnoxious.
I sat down and he continued to shout at me.
I ignored him.
I have lost count of the times that a male, fifty something bus driver, has been abusive towards me. These Men are disgusting. They get their gratification, from bullying women.
I know that Stagecoach will not respond to this review, because they are ignorant, inept and treat their customers, with disdain.
I am thankful that my car is now fixed and I don't have to use this vile company again. I'd rather walk, than get on another Stagecoach Bus.
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