Stahls you made my purchase so easy at printing united in Vegas this year, we had so much to see and do that I was afraid that I would not be able to get an IQ 360 Hat press at unbeatable price too. E... もっと見る
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Stahls' always come through. There has been more than few, way more than a few companies coming into sportwear decoration since Stahls. They are true, and still thriving due to above all quality produ... もっと見る
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The product I ordered was as described and it exceeded my expectations. The price was great ( way cheaper than I’ve seen on other sites). The packaging of the product was excellent, it left no room fo... もっと見る
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The quality of the transfers has greatly diminished. Colors are constantly off, designs falling off the carrier plastic. When transfers come in on gang sheets designs are falling off!! Yes their costu... もっと見る
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企業情報
当該企業による記述
STAHLS’ is the industry leader in custom garment decoration, providing heat printing equipment, materials, and innovation trusted by decorators, apparel brands, and entrepreneurs around the world. Since 1932, we’ve been helping businesses turn blank apparel into something extraordinary through cutting-edge products, hands-on education, and unmatched customer support. From professional heat presses and vinyl cutters to DTF transfers and CAD-CUT® heat transfer vinyl, we offer everything you need to start or scale your heat printing business. Our mission is to make apparel customization faster, easier, and more profitable—whether you’re producing one-off designs or large-scale runs. At STAHLS’, we take pride in standing behind every product we sell. Our customers rely on us not just for quality materials, but for the knowledge and partnership that fuels their success. With global distribution, in-house manufacturing, and a team of experts ready to help, we’re proud to be the most trusted name in heat printing. Discover why generations of decorators choose STAHLS’ as their go-to source for heat transfer innovation, reliability, and support. Learn more at www.stahls.com
Heat Printing Solutions for Every Business
当該企業による記述
- DTF Transfers
- Experience professional-quality Direct to Film (DTF) transfers designed for speed, color accuracy, and durability. Perfect for small businesses, print shops, and apparel brands of any size.
- Heat Press Machines
- From the award-winning Hotronix® line to entry-level models, STAHLS’ heat presses are built for precision, reliability, and long-lasting performance—backed by industry-leading warranties and support.
- Heat Transfer Vinyl (HTV)
- Our proprietary CAD-CUT® heat transfer vinyl gives decorators unlimited creative freedom. Choose from hundreds of colors, textures, and finishes to bring any design to life.
- Custom Transfers & Printing Materials
- We provide the widest range of heat transfer materials, from screen-printed and digital transfers to special-effect films and appliqué options—everything you need to customize apparel with confidence.
- Education & Support
- STAHLS’ is more than a supplier—we’re your partner in growth. Access step-by-step guides, video tutorials, live webinars, and expert advice to help you master heat printing and grow your business.
連絡先
25901 Jefferson Avenue, 48081, St. Clair Shores, 米国
- 800.478.2457
- info@stahls.com
- stahls.com
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4.5
優良
306件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Not happy! Very frustrating!
I have had to call customer service 4 times in the last 2 days for errors, confusion and more! And now I have to call again because there is a problem with my order! Also, the colors listed don't reflect the actual colors (Gold HTV is pure pumpkin ORANGE!) It's been non stop roadblocks and frustration since I started ordering! I really hope products are going to live up to what I saw a the trade show because I'm about done with this company!
2026年2月7日
STAHLS' からの回答
We’re really sorry to hear how frustrating this experience has been — having to make multiple calls for the same order and still run into issues is absolutely not what we want for our customers.
We understand how discouraging it is when product details, like color representation, don’t match expectations and when errors or confusion interrupt your workflow. That’s especially true when you’ve invested time with us at a trade show and are counting on the products to deliver.
We’d like the opportunity to review your order and the color concerns more closely and help get this resolved with the right team involved. Please reach out to our customer support team and reference this review so we can take a deeper look and work toward a solution.
We appreciate you sharing your experience and hope we can turn this around for you.
Everything arrived quickly as ordered
Everything arrived quickly as ordered. I appreciate the quality of Stahls.
2026年2月6日
STAHLS' からの回答
Thank you for the 5-star review! We’re glad to hear everything arrived quickly and exactly as ordered.
We truly appreciate your support and your trust in the quality of STAHLS products.
The shading color on one of my orders…
The shading color on one of my orders came in different than previous order.
2026年2月6日
STAHLS' からの回答
Thank you for bringing this to our attention.
We understand how important color consistency is, especially when reordering a design. If the shading came in differently than expected compared to a previous order, our team would be happy to review the details with you and see what may have changed between runs.
Please reach out to our customer support team with your order information so we can take a closer look and help determine the best next steps.
Reliable and on time, is key to a successful business!
Showed up as it mentioned and I can trust that I can finish the job on time. Digital print or cut lettering! - José
2026年2月4日
STAHLS' からの回答
Thank you for the 5-star review, José! We really appreciate you taking the time to share this.
Reliability and on-time delivery are incredibly important to us, especially when your ability to finish a job depends on it. We’re glad to hear you can count on us for both digital prints and cut lettering, and we’re grateful for the trust you place in our team.
Super fast delivery!
What a speedy delivery this time, phenomenal!! Amazing quality as always.
2026年2月3日
STAHLS' からの回答
Thank you for the 5-star review! We’re thrilled to hear the delivery arrived so quickly and that the quality continues to meet your expectations.
Fast turnaround and consistent quality are both things we work hard to deliver, so it’s great to know it made a difference for you. We truly appreciate your support!
I really like the material with the…
I really like the material with the backing. I can put a less expensive backing to add a little more stability with less cost per patch
2026年2月3日
STAHLS' からの回答
Thank you for the 5-star review! We’re glad to hear you’re liking the material and backing options.
It’s great to see how you’re using a more cost-effective backing to add stability while keeping your per-patch cost down — that kind of flexibility is exactly what the materials are designed to support. We appreciate you sharing your experience and creative approach.
I have been using Stahl's for 46 years
I have been using Stahl's for 46 years. I want to use Stahl's. I just cannot afford them. I can get a like, quality product for half the price.
2026年2月3日
STAHLS' からの回答
Thank you for sharing this — and for being a customer for 46 years. That kind of longevity truly means a great deal to us.
We completely understand that pricing is a real and important factor, especially in today’s market. While we work hard to deliver consistent quality, service, and reliability, we also recognize that every business has to make decisions that make sense financially.
We sincerely appreciate your loyalty over the years and hope to have the opportunity to work with you again in the future as your needs allow.
I run an apparel business
I run an apparel business, and my experience with this company has been extremely disappointing. While the customer service reps were polite when I called, the overall process was horrible. My order sat for over a month before it even went into final production, and then it took another three weeks before it finally shipped.
Stahls “expedited” my shipping to 2‑day at a discounted rate, yet it still took two full weeks to arrive. I filed a complaint with FedEx and contacted Stahls again, only to be told the exact same information I had already given them. No new answers, no solutions.
From the time I uploaded my artwork to the day I actually received the product, the total turnaround was two months. Completely unacceptable for a company of this size.
On top of that, the DTF quality has been inconsistent — I’ve had multiple complaints about prints washing out within weeks, even though they’re marketed to last a year or more. That’s a major problem for any apparel business trying to maintain quality standards.
Another red flag: I never spoke to the same person twice. There’s no dedicated rep, no continuity, and no one who seems to follow through on an order. For a large company, that’s extremely odd and makes the entire process feel disorganized.
I will absolutely be looking for a new supplier. This experience has cost me time, money, and customer trust.
2026年2月2日
自発的なレビュー
STAHLS' からの回答
Thank you for taking the time to share such detailed feedback. We genuinely understand how frustrating this experience must have been, especially when your own business timelines and customer trust were impacted.
Extended production timelines, delayed delivery, and inconsistent print results are not the standards we aim to deliver, and we’re sorry this order fell short in multiple areas. While expedited shipping refers specifically to transit time once an order leaves our facility, we recognize that overall turnaround — from artwork submission to delivery — is what truly matters for apparel businesses, and your feedback on that is taken seriously.
We’re also concerned to hear about the DTF durability issues you described. Print longevity is critical, and reports of wash performance not meeting expectations deserve a closer review by our quality team.
Regarding communication, we understand how important continuity and ownership are when issues arise. Not having a single point of follow-through can absolutely add to frustration, and your comments highlight an area we continue working to improve.
We would welcome the opportunity to review your order history, production timeline, and print concerns in more detail with the right team members involved. If you’re open to it, please reach out to our customer support team and reference this review so we can escalate appropriately and see what can be done.
We appreciate you sharing your experience candidly — feedback like this helps us identify where improvements are needed.
Customer service outstanding
Customer service
Customer care
Professional knowledge and o patience
Very rare now a days
Well done team Stahls
2026年1月30日
STAHLS' からの回答
Thank you for the wonderful feedback! We’re proud of our customer service team and truly appreciate you recognizing their professionalism, knowledge, and patience. We’ll be sure to share this with the team—well done indeed!
The product is always great and the…
The product is always great and the staff is always there to answer questions.
2026年1月29日
STAHLS' からの回答
Thank you for your feedback! We’re glad to hear you’re consistently happy with the product and that our team is always there to help when you need it.
Only one criticism...
My only real criticism is I wish the detail view (thumbnail of file upload) would host up on cart view. I wound up ordering 6x instead of 1x because I tried going by size of the file instead of the image. Not a big deal, but would be nice to not have to click DETAILS on each item. I had 28 in this last order. Really excited to check out the EasyTear. I do the design. My friend does the pressing. I also used to have to cut out the images! Otherwise, super great experience and fast shipping. We're gonna have a busy weekend!
2026年1月28日
STAHLS' からの回答
Thank you for the detailed feedback! We appreciate you sharing your thoughts on the cart view and thumbnail visibility—that’s great insight, and we’ll be sure to pass it along to our team. We’re glad to hear the overall experience and shipping were great, and we’re excited for you to try EasyRip!
I paid a 2nd day air shipment for my…
I paid a 2nd day air shipment for my merchandise on January 22nd and still have not received it. we had a deadline for january 30th to deliver the finished work to our clients; but it seems I will have to give them a lot of excuses.
This is why I am giving you 1 Star, can't give you a better review than this.
This is the first time this happens to us on our 14 years as clients
2026年1月23日
STAHLS' からの回答
Hi Giuseppe,
We’re very sorry to hear about your experience. We understand how critical on-time delivery is for your business, and recognize how frustrating this situation must have been.
According to our records, your order was placed on 1/21 at 6:28 PM and was picked up from our facility by UPS on 1/22, as promised. Unfortunately, there was an issue during transit with UPS, which caused a delay. Our records now show that the package was delivered yesterday.
Thank you for sharing your honest feedback, and thank you for your continued business over the past 14 years. We truly appreciate your loyalty!
STAHLS' からの回答
Thanks for your feedback, Lisa!
So excited to use our new hat press
So excited to use our new hat press. Great costumer service!
2026年1月20日
STAHLS' からの回答
Enjoy pressing with your new hat press! We agree, our customer service team is amazing and we'll be sure to pass along your review to the whole team, thank you! Your support means a lot to us. Wishing you all the success in your with your new heat press!
Four stars but really five
It was perfect, but nothing‘s ever really perfect. Thus the four star rating is always room to grow or get better.
2026年1月24日
STAHLS' からの回答
Thank you for your thoughtful feedback! We’re glad to hear everything went well and appreciate the reminder that there’s always room to grow and improve.
Quick, efficient, and impressive!
The order was processed quickly and efficiently! We received the order the next day, and the colors are wonderful! I can’t wait to apply them to the shirts and see how they turn out!
2026年1月24日
STAHLS' からの回答
Thank you for the great review! We’re thrilled to hear your order was processed quickly, arrived fast, and that you’re loving the colors. We can’t wait for you to apply them and see the final results too!
STAHLS' からの回答
Thank you for your feedback! We’re glad to hear you’re happy with the fast shipping and great product quality.
Timely delivery and quality product
2026年1月13日
STAHLS' からの回答
Thank you for your feedback! We’re glad to hear your order arrived on time and that you’re happy with the quality of the product.
Best service in the industry
Of all of the companies that I have used to do patches, heat transfers and anything else that I need that they produce, STAHLS is the answer to any need. The customer service is second to none and their pricing is the best. Hard to improve on perfect!!!!
2026年1月21日
STAHLS' からの回答
Thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with STAHLS and that our products, service, and pricing continue to meet your needs. Feedback like this means a lot to our team!
5 stars
5 stars. This is a great company. Great customer service. Those leading it are very knowledgeable and the products are durable. Love Stahls.
2026年1月21日
STAHLS' からの回答
Thank you for the glowing review! We’re thrilled to hear you love STAHLS and that our customer service, leadership, and durable products have made such a positive impression.
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