Stamps Direct Ltd ロゎ
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Stamps Direct Ltd レビュヌ 10,637

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TrustScore 5段階評䟡の5

4.8

ゎム印専門店•3 所圚地
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

An amazing store! We found exactly the right sign for us and it looks so professional. Delivery was so fast - overnight if placing the order before a certain time the day before. They got the des... もっず芋る

5぀星のうち5の評䟡

Fantastic, thank you!! Loved how the guys customised the text - made some of it larger and bolder for the whole stamp to appear better! Very fast as well! The only information I was looking for b... もっず芋る

5぀星のうち5の評䟡

We are so pleased with the product - the quality is so much better than we expected for the quite detailed stamp pattern we selected. The questions we had were promptly answered by customer service an... もっず芋る

5぀星のうち5の評䟡

I saw this product on social media (not an ad, someone was using it) and thought that it would be ideal for me. After my 101 questions, some which I thought might be silly, were answered with gre... もっず芋る

䌁業情報

  1. ゎム印専門店
  2. オフィス甚品店
  3. オフィス備品店

さたざたな倖郚゜ヌスから提䟛された情報

Stamps Direct was established in 1964. We are manufacturers of rubber stamps. Over the past 55 years and more we have built up enormous experience, knowledge and expertise in all things concerning design, manufacture and delivery of rubber stamps. Because we are manufacturers we are able to deliver most orders within 24 hours or if you wish to collect, even quicker. We can even make a stamp for you while you wait.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

1䞇件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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getstamped.co.uk

TrustScore 5段階評䟡の5

4.8

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TrustScore 5段階評䟡の3.5

3.4

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Vibrant inks for stamping.

I ordered a selection of inks and multicoloured pads, all of which are vibrant and of a good quality. The website is easy to use and there is a wide variety of products in a range of prices. The products arrived very quickly and were exactly as described. I will definitely use Stamps Direct in the future.

2021幎4月8日
5぀星のうち4の評䟡

Was not made according to my order but eventually I received amended stamp

My initial review: Was not made according to my order. There were 2 additional spaces.

Reply from Stamps Direct: "Sorry that the stamp wasn't produced to your requirements. The additional space is often used to separate the town from the postcode."

My reply to above: Yes, additional space is used to separate the town from the postcode and I have given one in my order but Stamp Direct added an extra spaced (now double space) in addition to my one. Also, I did not put any spaces between the numbers in my mobile number but Stamp Direct put an space after three digit. Stamp Direct should simply follow the order.

Customer service did not contact me. I contacted them and they have given a reply. Please see the reply below:

"We will send you a new die (the rubber part that makes the impression) out in the post. You will need to take the existing pad out of the stamp and then stamp onto a scrap piece of paper until all the excess ink has gone. Then push the stamp down fully and lock it into place with the two red buttons and turn upside down. You can then peel the old die off and you will have full instructions of how to put the new die on."

This means Stamp Direct will not send the stamp in full. I have to fix something by myself without doing any fault on my part. Very unfortunate and unacceptable service.

Reply from StampDirect: To reduce waste we send replacement textplates. I'm more than happy to send you a new replacement stamp with a free post returns label for the incorrect stamp.

My reply to above: Yes, please send the replacement stamp. Thank you for offering a free post but I am a busy professional and it is inconvenient for me to send it back to you. I have already spent a significant amount of time (by writing emails and reviews, and replying to the same) due to the mistake by Stamp Direct. You can arrange a collection of the incorrect stamp if you so require.

FINAL UPDATE: I have eventually received a new die and also a new stamp following review and email.

2021幎4月8日
Stamps Direct Ltd ロゎ

Stamps Direct Ltd からの回答

Hi

Thank you for your updated review.

To reduce waste we send replacement textplates. I'm more than happy to send you a new replacement stamp with a free post returns label for the incorrect stamp.

Please let me know if you'd like to arrange this.

Regards

Colin Cousins
Manager
colin@stampsdirect.co.uk


Hi

Sorry that the stamp wasn't produced to your requirements. The additional space is often used to separate the town from the postcode.

I believe our customer service department have contacted you to resolve this?

Kindest regards

Colin Cousins
Manager

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