It was a bit confusing for the new equipment but I would recommend it for the customer service and the exam itself. It was more helpful than I expected with the way they coached me through it.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
everybody in there was nice and opened each conversation with a smile. nobody messed around they understood in and out without a moments hesitation. best part, amongst every pair of glasses Ive owned... もっと見る
企業が回答しました
I Went in for the advertised sale with a free eye exam. Unfortunately, I was told (and 2 others in the lobby) that my lens didn’t qualify for the sale. I picked out 2 pairs and the very loud speaking... もっと見る
企業が回答しました
Disappointed about advertising 2 for $79.00 but the sales person said they were not offering glasses at this price anymore, new CEO is changing this offer, mentioning they still have this offer on the... もっと見る
企業情報
当該企業による記述
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
当該企業による記述
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
連絡先
3899 Washington Rd, 30907, Augusta, GA, 米国
- (706) 309-2900
Two Pairs for $79 + Free Eye Exam
4.0
ほぼ満足
74件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Disappointed about advertising 2 for…
Disappointed about advertising 2 for $79.00 but the sales person said they were not offering glasses at this price anymore, new CEO is changing this offer, mentioning they still have this offer on the website and on their building.
2026年4月15日
There are no eye doctors that work there
Despite advertising low prices, my total for 2 pairs of glasses was over $400. They charged me for two extra services in my exam that no one asked me about. You do not ever see a doctor. Your exam is done via zoom with a technician that has very minimal training. When my glasses came in the prescription was wrong. Wearing the glasses made me dizzy. I compared the new prescription to my old one and they made one eye much stronger and one eye much weaker. I returned the glasses. The manager argued with me the whole time. They gave me money back for my glasses but not for my eye exam even though the eye exam was the main thing that was wrong.
2026年3月29日
First visit to Stanton optical office…
Appointment was easy to make and office visit went quick. However, my prescription is not better than my previous one. I don’t like the virtual doctor.
2026年3月28日
I do not like the virtual optometrist…
I do not like the virtual optometrist nonsense. If I'm not worth having a doctor there in person, then you're not worth getting my money again. The assembly line of medicine is not for me.
2026年3月28日
Honestly
Honestly, if I could have you given no stars I would have. I came in for an eye exam the very beginning of March. I received one pair of my glasses at the same day. I immediately realized that the glasses did not seem right so I brought them back and expressed my concerns. They got me scheduled for another eye exam. That was on March 30. It turns out that the prescription from the first eye exam was not correct so they needed to redo my glasses. But here it is April 14 and I have yet to receive my glasses or an update on them. At this point I really am ready to just request a refund from everything and go elsewhere.
2026年3月14日
This place is incredibly expensive
This place is incredibly expensive. The lady who assisted me was completely unhelpful. Since it was my first time there, I was unaware of the price deals or any other information. I felt like I was being ripped off. I strongly advise against visiting this establishment.
2026年4月13日
I normally get my glasses from the VA…
I normally get my glasses from the VA for free but that would mean taking a day off. This was a great choice.
2026年3月24日
Great staff
2026年4月10日
Wrong classes
Wrong classes
I already gave a review
The worst experience ever
Never coming back
2026年3月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The store didn't have my contact lens…
The store didn't have my contact lens in stock for me to try. I was told that "we don't do that anymore. " They said that they give a sample along with the prescription all at once. When I picked the contact lens up, I was not shown how to insert or remove the lens from my eyes. I was given a contact lens case nor a sample size of the solution. This was not the best experience I have had with Stanton.
2026年3月19日
Stanton Optical - Augusta からの回答
Hello Cierra. We’re very sorry to hear about your experience and sincerely apologize for the lack of support you received with your contact lenses. This is not the level of service we aim to deliver, and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
I received outstanding customer service…
I received outstanding customer service from Elizabeth Sullivan at Stanton Optical—she truly went above and beyond to ensure I was taken care of every step of the way. Her professionalism, patience, and genuine willingness to help made my entire experience smooth, pleasant, and memorable.
2026年4月2日
I called to ensure that my insurance…
I called to ensure that my insurance was taken there and the lady told me yes and made an appointment for the same day. I had my exam and then when it was time to pick my glasses I was told my insurance want not taken there and that I had to pay out of pocket. Why wasn’t I told this at the beginning of the process when they asked for my insurance card.
2026年3月30日
Stanton Optical - Augusta からの回答
Hello Antoinette, we’re very sorry to hear about the confusion regarding your insurance coverage and the frustration this caused. We understand how important it is to have accurate information upfront, especially when it comes to coverage and out-of-pocket costs. Thank you for sharing your feedback—it really helps us improve. We hope to have the opportunity to serve you better in the future.
I don't feel this is an honest…
I don't feel this is an honest business. I've noticed over many years that they just make up prices if you have insurance. I started doing tests to see, and after they told me the lowest price possible, I said my HSA only had $200 less than their "lowest price" and magically the price was lowered to what I had. How nice of them right? Wrong. They literally charge the most they think you will pay. Worst part is I didn't pick up my glasses for 4 months because I was so frustrated, and they didn't care or contact me because they already got my money, so they didn't care if I ever pick them up. After 10 years I'm done with Stanton.
2026年4月2日
Stanton Optical - Augusta からの回答
Hello Kevin, we’re very sorry to hear about your concerns regarding pricing and the lack of follow-up on your order. We understand how important transparency and consistency are, especially when it comes to pricing and insurance. This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback.
They were prompt.and very helpful and I…
They were prompt.and very helpful and I got my glasses replaced in less then 24 hours.
2026年4月2日
AWESOME I LOVE MY NEW LOOK THANK YOU…
AWESOME I LOVE MY NEW LOOK THANK YOU GUYS KEEP UP THE GOOD WORK 🙏🏾🙏🏾🙏🏾❤️👍🏾💯💯💯💯.
2026年4月2日
I had a great experience the staff…
I had a great experience the staff welcome me in and showed me where I had to get checked in. The eye test was easy and they explained in detail what I needed and even what type of glasses to get. They treated me like family that why I keep going back
2026年4月1日
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