This place advertised same day glasses, but that’s not what you get . They say for a specific type of glasses they can do same day but at the store 3 other customers were also told they couldn’t d... もっと見る
企業が回答しました
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
This place advertised same day glasses, but that’s not what you get . They say for a specific type of glasses they can do same day but at the store 3 other customers were also told they couldn’t d... もっと見る
企業が回答しました
The most friendliest staff I have encountered in a long time. They are also very efficient and fast. No long wait before my appointment time, fast service. My glasses were due back in about 3 days, so... もっと見る
The staffs were professional and polite. I was able to get my glasses the same day. The only downside was that they did not mention on their website that they have no physical doctor on site.
The staff was great very friendly and welcoming, the selection of glasses needs improvement but besides that all went well , I love my new glasses and will definitely recommend to others
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
当該企業による記述
3360 Buford Hwy NE, 30329, Atlanta, GA, 米国

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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This place advertised same day glasses, but that’s not what you get . They say for a specific type of glasses they can do same day but at the store 3 other customers were also told they couldn’t do same day for their “type of glasses “
Also they advertised 2 glasses with prescription for $79 , which is what I got but somehow I ended up paying close to $150!!!
Dishonest , dishonest, dishonest.
Just be honest with customers from the beginning.
Thats how you get customers for life .

Stanton Optical - Brookhaven からの回答
They made a mistake on my order and for more than 3 weeks they having done nothing and tell me my new lenses are on my way but Jose Cesar and Jazmin the lie to me over and over my order number is 142148062
They are eager and helpful to see you achieve your expectations for coming in their
The staff was great very friendly and welcoming, the selection of glasses needs improvement but besides that all went well , I love my new glasses and will definitely recommend to others
The prices are good. The fitter knows how to determine optical centers.
Dislike the boot and switch pricing and the glssses coming in 5 days apart do two trips to get them.
The most friendliest staff I have encountered in a long time. They are also very efficient and fast. No long wait before my appointment time, fast service. My glasses were due back in about 3 days, so mentioned I was traveling and wished I could have had them before I left. Bam!!, I got a call saying I could pick up one pair… The Same Day! . Omar you ROCK!
Incredibly poor substandard operation dba eye care operation. Refraction consisted of some remote operator ( not an optometrist ) working an automated “view master”.
A prescription was rendered and $419 was collected from me on Mar 7 and a handwritten document stating that my corrected frames would be ready no later than Mar 23. I had to call several times before getting a response that they were “in transit”. Today, Mar 31, and a series of calls ensued before getting a live person who then put me in hold that went to voice mail. I then called again to be told they were being shipped today. Then I received another call informing me that they would be ready in April 3. Absolute contradicting information. I am a physician who delivers and consumes healthcare. This is undoubtedly the poorest establishment of incompetence and falsely delivered information ever experienced.

Stanton Optical - Brookhaven からの回答

Stanton Optical - Brookhaven からの回答
The customer service experience was great and they were quick with having the glasses ready.

Stanton Optical - Brookhaven からの回答
Estuvo excelente la atención, la chica me atendió en español muy amable
Knowledgeable, helpful, flexible. Excellent customer service all the way around
The staffs were professional and polite. I was able to get my glasses the same day. The only downside was that they did not mention on their website that they have no physical doctor on site.
They weren't transparent about not using my insurance. I ended up paying what I shouldn't have and I had to use my out of network claims. They didn't say that they were out of network.

Stanton Optical - Brookhaven からの回答
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