Great service. From initial contact to booking the survey in was so quick. The report was thorough and the surveyor Sarah was great and very informative. Very reasonably priced too. Thank you
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レビュアーのコメントを見てみましょう
Good value for money. The surveyor didn't show up for their first appointment - but the company was quick to arrange another, and provide ample assurance that the second appointment wouldn't be mi... もっと見る
企業が回答しました
I've used Sterlingworth twice now and the process has been extremely easy and hassle free. You pay for a service, then it gets booked and completed pretty instantly without you needing to do anyth... もっと見る
企業が回答しました
Sarah Robinson completed an excellent level 2 home buyers report that was detailed and easy to read. She was very helpful with my follow up questions and gave me lots of helpful advice. I would recomm... もっと見る
企業が回答しました
企業情報
当該企業による記述
Sterlingworth Surveyors Ltd, which is part of the Sterlingworth Group, is an independent RICS Registered and Regulated business based in Surrey covering London and the South East of England. As a client centric General Practice surveying firm specialising in Residential and Commercial 'Surveys and Valuations', our sole aim is to help you make an informed decision. Be it a prospective purchase, investment valuation, party wall award, expert witness, or any other surveying/property related query, we are here to help. Give us a call today and let us help you make an informed decision.
連絡先
Suite 29B Chessington Business Centre,, KT9 1SD, Chessington, 英国
- 02077709908
- sales@sterlingworthgroup.co.uk
- sterlingworthgroup.co.uk
4.4
優良
413件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quick on site appointment made.
Quick on site appointment made.
Follow up phone call with surveyor was not completely satisfactory as he did not appear very interested in answering specific questions.
2026年4月8日
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 4-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 4-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good service
2026年4月2日
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Great service
Great service. From initial contact to booking the survey in was so quick. The report was thorough and the surveyor Sarah was great and very informative. Very reasonably priced too. Thank you
2026年4月7日
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good value for money
Good value for money.
The surveyor didn't show up for their first appointment - but the company was quick to arrange another, and provide ample assurance that the second appointment wouldn't be missed.
Communication was very good otherwise.
The report was not the easiest to understand, but we arranged a call easily where we could talk things through - and this made things really clear.
2026年4月1日
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for your review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good value for money
Easy to book, speedy service, polite staff. Would recommend as slightly better value than others.
2026年3月30日
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good price and good customer service
2026年4月2日
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 4-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Missed issues & survey has multiple mistakes
The survey was a waste of time and money. A huge crack and surrounding issues with a retaining wall around the garage was missed. The seller commented that he was shocked at how little time the surveyor spent at the property.
Multiple mistakes from basic things like the number of bedrooms to the guttering being shared with a neighbour when it’s a detached house. When I asked them to clarify damp findings in one of the rooms they resent the report with a new paragraph stating that a load bearing wall had been removed - no idea where this information came from and if it’s true why was it not in the first draft? The amended report still has conflicting information one sentence will say a damp reading was low, the next sentence says it’s high.
2026年3月20日
自発的なレビュー
Sterlingworth Surveyors からの回答
Dear D Humphrey,
We sincerely apologise that the survey report did not meet your expectations and that the information provided regarding the dampness identified in the report was not as clear or accurate as it should have been. Dampness can often present to varying degrees within the same room, and while advice was provided in both instances, it was not intended to be contradictory.
Please accept our apologies that the survey report fell short of your expectations. We appreciate your feedback and wish you all the best moving forward.
Kind Regards,
Client Care Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for your fantastic 5-star review! We’re delighted to hear you found our service trustworthy, fast, and accurate. It’s great to know everything met your expectations—your feedback is truly appreciated.
Kind Regards,
Customer Support Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for your great feedback! We’re really pleased to hear you were happy with the service. We truly appreciate your support and hope to assist you again in the future.
Kind Regards,
Customer Support Team
Sterlingworth Surveyors からの回答
Dear Customer,
Thank you for your 5-star review! We’re delighted to hear you found our service both speedy and thorough. We really appreciate your feedback and are glad we could deliver a great experience.
Kind Regards,
Customer Support Team
Sterlingworth Surveyors からの回答
Dear Customer
Thank you for your 5-star review! We’re really pleased to hear that everything was satisfactory from start to completion. We truly appreciate your feedback and are glad we could provide a smooth experience.
Kind Regards,
Customer Support Team
Sterlingworth Surveyors からの回答
Dear Customer
Thank you for your 5-star review! We’re delighted to hear you found our service quick and efficient, with everything running smoothly. We really appreciate your feedback and are glad you’re happy with the overall service.
Kind Regards,
Customer Support Team
Sterlingworth Surveyors からの回答
Dear customer,
Thank you so much for your kind words and 5-star review! We’re really glad you found the information useful. If you ever have any questions or need further assistance, feel free to reach out — we’re always happy to help.
Kind regards,
Customer Support Team
Very quick and professional
2026年3月18日
Sterlingworth Surveyors からの回答
Dear customer,
Thank you for your great feedback! We’re pleased to hear you found our service quick and professional. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Customer Support Team
Sarah Robinson completed an excellent…
Sarah Robinson completed an excellent level 2 home buyers report that was detailed and easy to read. She was very helpful with my follow up questions and gave me lots of helpful advice. I would recommend Sarah again
2026年1月22日
自発的なレビュー
Sterlingworth Surveyors からの回答
Dear customer,
Thank you for your wonderful review! We’re delighted to hear that Sarah provided a detailed and easy-to-understand Level 2 Home Buyers Report, and that she was able to support you with helpful advice and follow-up questions. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Sarah.
Kind regards,
Customer Support Team
Excellent service
Honest, supportive, informative. Bent over backwards to help in a difficult situation.
2026年3月10日
Sterlingworth Surveyors からの回答
Dear customer,
Thank you for your kind words. We’re really pleased to hear that you found our team honest, supportive, and informative, especially during a difficult situation. We’re always here to help and truly appreciate your feedback.
Kind regards,
Customer Support Team
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