Stitchin' Heaven ロゎ
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Stitchin' Heaven レビュヌ 7,280

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TrustScore 5段階評䟡の4.5

4.7

キルト専門店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Two pieces of fabric were cut wrong in the BOM kit so I called to get replacements. Whomever answered the phone knew right away what I was calling about as soon as I identified myself & told her I was... もっず芋る

5぀星のうち5の評䟡

Stitchin' Heaven is a robust quilt shop with excellent instructors and staff. I've only shopped online and watched videos. Hope to visit the brick & mortar shop this March/April though! So much ent... もっず芋る

5぀星のうち5の評䟡

The All Texas Shop Hop magazine arrived earlier than expected and will give me plenty of time to map my route to as many quilt shop possible during March and April. The magazine has beautiful photos... もっず芋る

5぀星のうち5の評䟡

I had ordered a BOM four days before Valentine's Day. On Valentine's Day the registration fee was dropped to $1. Since I am a senior on a fixed income I requested the difference between the regist... もっず芋る

䌁業情報

  1. キルト専門店
  2. 垃地店

圓該䌁業による蚘述

Stitchin' Heaven Offers The Highest Quality Fabrics With Over 10,000 Different Fabrics. Choose From Over 7,000 Fabrics & Pre-Cuts. Find The Right Fabric For Your Next Project. Largest Quilt Shop in TX. Serving Quilters 25+ Yrs.

Stitchin' Heaven Texas' Premier Quilt Shop

圓該䌁業による蚘述

Wow People. Have Fun. Be Happy.
Home of the 100% Happiness Guarantee

100% Happiness Guarantee

If you are not 100% happy, we invite you to return the product for a full refund or store credit.

At Stitchin' Heaven we realize you have many choices when it comes to choosing your favorite quilt shop. We just wanted you to know 5 good reasons to choose us to fill your quilting needs: CONFIDENCE: You can shop with confidence at Stitchin' Heaven always knowing your purchase is 100% guaranteed to please. That's right...no matter what the reason if a product does not meet your expectation we invite you to return it to us. You can trust that we will do what we say we will do when we tell you we will do it. QUALITY: You can be assured that all products you receive from Stitchin' Heaven will be the best quality in the market. You deserve the best and that's what you will get from us. We pride ourselves on offering unique products from the pioneers in the industry. SERVICE: At Stitchin' Heaven you will find service like no other. We offer live support to assist you in your shopping experience every step of the way. We ship on time and we communicate with you regularly if there are ever any questions or problems with your order. SELECTION: Stitchin' Heaven offers one of the best selections of quilting fabric and supplies anywhere. We have literally thousands of items on our website. If there is ever anything you are looking for you cannot find, please let us know. You will always find fun and interesting programs at Stitchin' Heaven! PRICE: We will never tell you that you will find all of our products at the lowest price. We will tell you, however that you will receive a very good value for your money as you will have the support you need to be successful as well as frequent sales and promotions. At Stitchin' Heaven you are more than just a number - you are a part of our family. We strive to insure your shopping experience is fun, exciting, and rewarding.

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4.7

優良

TrustScore 5段階評䟡の4.5

7280件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Stitchin Heaven is a BOM disaster

Stitchin Heaven is a BOM disaster. I have registered and participated in multiple BOMs with them. I have received the wrong product some months, have had difficulty with being registered but never getting started when they are supposed to. You would think they would be better organized. As a customer, I should have one account. All of my BOMs and purchases should be listed there. They are not. Even when their Customer Experience Team is trying to help, they can't even find stuff. They talk about a customer card, Appstle, and their own inablility to be able to take care of customers. Its frustrating and I will not do any more of their BOMs or order from them once my current BOMs are finished.

2026幎3月11日
自発的なレビュヌ
Stitchin' Heaven ロゎ

Stitchin' Heaven からの回答

Hello Justin. It's true, I won't lie to you, we are in the middle of several major software and process changes. We are growing and this is something we knew was going to happen. I am sorry that you felt our frustration.

Transitions like these are never easy and, yes, we are juggling between old and new. It is temporary though. We are working hard to get through it quickly.

As for the occasional delays? They also happen. Manufacturing and shipping delays can cause lots of frustration. We do our best to prepare, but it's not always enough.

I apologize the less than wonderful care that you have gotten. I sincerely hope that we are able to redeem ourselves with these final BOM shipments. If I can assist with anything, don't hesitate to reach out to me, personally at trish@stitchinheaven.com

5぀星のうち5の評䟡

Great Customer Service

Two pieces of fabric were cut wrong in the BOM kit so I called to get replacements. Whomever answered the phone knew right away what I was calling about as soon as I identified myself & told her I was enrolled in the Greenhouse Gate BOM. She assured me replacements would be mailed the following week.

2026幎2月11日
5぀星のうち5の評䟡

Customer Service is great.

I had ordered a BOM four days before Valentine's Day. On Valentine's Day the registration fee was dropped to $1. Since I am a senior on a fixed income I requested the difference between the registration fee I had paid and $1, realizing they did not have to do that. Gracei Smith was wonderful. She sent me an email saying she would credit the difference. I have dealt with Stitchin' Heaven for years and their customer service has always been great. Their BOMs are so unique and I have always enjoyed dealing with Stitchin' Heaven. I would give them 10 stars if they were available.

2026幎2月14日

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