Stonetrader レビュー 

Stonetrader からの回答

2018年3月5日

Hi Carol,

Thank you for taking the time to leave our company a review on our Trustpilot page.

Really pleased that you're happy with the price of our products. With regards to the delivery service we off, it is a kerbside delivery as per our delivery information on the product page of our site. The driver isn't responsible for the on wards movement of the goods at the property.

I am really sorry that you've received some damaged tiles. If you email us regarding this with the details we will either get them replaced or refund you for them if they aren't required.

If you need any advice or assistance please don't hesitate to contact us.

Kind regards,

Peter

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Roberto,

It's really great to hear that we've given you excellent service and that you like our prices. We hope to see you again soon.

If you need any further advice or assistance regarding the products you purchased please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Lukeep,

It's fantastic to hear that we've given you excellent service and that you would use us again. We hope to see you again soon.

If you need any further advice or assistance regarding the products you purchased please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Lesley,

It's really great to hear that we've given you excellent service and our website was easy to use,also that you would recommend us. We hope to see you again soon.

If you need any further advice or assistance regarding the products you purchased please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Suzanne,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our service and products. I will pass your comments to our team.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Ian,

Thank you for taking the time to leave us a great review on Trustpilot!

We are happy to hear that your experience with us went problem free.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Trevor,

Thank you for taking the time to leave us a great review on Trustpilot!

It's awesome to hear your very positive comments about our service and products.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Lewis,

Thank you for taking the time to leave us a great review on Trustpilot!

Its amazing that you have had multiple positive experiences using us, we hope there are many more.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Stephen,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our delivery service and products. We are happy your first experience was great.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Andrew,

Thank you for taking the time to leave us a great review on Trustpilot!

Its always good to hear that our customers are happy with our services and our carrier company have kept up to our high standards.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our delivery service and products.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Bernice,

Thank you for taking the time to leave us a great review on Trustpilot!

We are glad your samples arrived on time and were ok, if you would like any help with any other samples or your order please dont hesitate to call or email us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Tracey,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

We're really pleased that your tiles arrived promptly you was pleased with the price, we hope to see you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

Its always nice to hear a customer has used us more than once and would recommend us to others, we hope to see you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Allan,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

We're really pleased that your tiles arrived promptly and our prices were reasonable.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2019年2月13日

Hi Suthan,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

We're really pleased that your tiles arrived promptly and you are happy with our service, we hope to see you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2017年12月4日

Hi Matthew,

Thank you for taking the time to leave our company a review on our Trustpilot page.

With regards to our delivery charges, the reason we charge this amount on our metro range is because we have found that sending this type of tile which is fragile until fixed on the wall via a parcel carrier has resulted in high volumes of damaged and unusable product. Which has caused delay and disruption to ongoing projects. This is why we now send all metro orders on a pallet regardless of the size to insure they arrive in good condition.

We do subsidised the delivery cost from our carriers to ensure we are giving our customers the best possible value for money on orders of this type.

If you need any advice or assistance please don't hesitate to contact us.

Kind regards,

Peter

Stone Trader

Stonetrader からの回答

2017年12月4日

Hi Graham,

Thank you for taking the time to leave us a fantastic review on Trustpilot!

It's fantastic to hear we've given you great product and great prices and that you've recommended us to your customers. We look forward to seeing you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2017年11月27日

Hi Lynda,

Thank you for taking the time to leave us a really great review!

We are always really pleased to hear that delivery has been quick and hassle free, I will pass your comments onto our delivery guys.

If you need any further advice or assistance regarding our products please don't hesitate to contact us.

Kind regards,

Stone Trader

Stonetrader からの回答

2017年11月27日

Hi ,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our delivery service and products.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader