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Stony Dry Cleaners レビュヌ 

289
•
TrustScore 5段階評䟡の5

4.8

クリヌニング店
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Incredible service! Emailed on Sunday for collection on Monday, collected at 9.28. Cleaned beautifully and retuned to house Wednesday lunchtime with an apology for not sewing on button ( not even requ... もっず芋る

5぀星のうち5の評䟡

Really quick and professional service!! I honestly thought my vintage Belstaff wax jacket was ruined with lots of stains from my jeans and looking generally unloved and worn. The company sent out a pr... もっず芋る

5぀星のうち5の評䟡

Fantastic service. Came to collect and drop off my item and returned my wax bag in very good condition. It went away looking battered and smelling very musty but came back waxed clean and smelli... もっず芋る

5぀星のうち5の評䟡

Great service. Our mattress topper was collected and returned exactly as organised. We were warned that it may not be possible to remove all stains, but it arrived back in pristine condition. Very ple... もっず芋る

䌁業情報

  1. クリヌニング店
  2. ランドリヌ サヌビス
  3. 革補品クリヌニング サヌビス

圓該䌁業による蚘述

Stony Dry Cleaners runs the finest service! We will NOT be beaten on price. If you’ve had a cheaper quote please let us know! We are located in Stony Stratford.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

289件のレビュヌ

5぀星
4぀星
3぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(289)

過去12か月のレビュヌ数: 19件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Having been a customer for over 10 +


Having been a customer for over 10 + years, I won’t be returning. Took a £200 dress in for cleaning having worn it once. The solution they used stripped the colour out of my dress and is now no longer wearable. Customer service was appalling. Refused to take ownership and dismissed their failings. Loyalty obviously isn’t worth anything.

2024幎4月16日
自発的なレビュヌ
Stony Dry Cleaners ロゎ

Stony Dry Cleaners からの回答

Dear Louise,

Thank you for your review. I understand your disappointment regarding the dress. It's worth noting that the dress underwent cleaning nearly 12 months before you informed us of a mark on the front. Given the delicate nature of the dress, particularly the feathers around the shoulders, you were advised of the necessity for gentle treatment and the possibility that the stain on the front may not be entirely removable.

Upon your return almost a year later, you were reminded of our policy (on display in the shop) stating that any losses or damages must be reported within 7 days. As you had been a regular customer until 2022, I offered a complimentary re-clean. However, due to the significant time lapse, there were limitations to what actions we could take other than the re-clean.

Upon inspection during your collection visit, the mentioned discoloration had notably improved. Despite this, you declined collection and insisted on further action. I reiterated that our options were limited at that point. You suggested that I claim against tax, and I offered to provide an insurance claim form, which you declined.

Best regards,

5぀星のうち2の評䟡

collection and return of llaundry on


I gave this service a five star rating which they certainly deserve. There was an annoying subscreen popping up over the star chart which made it difficult to select the five star rating. Collection and return of laundry was on time and laundry was well done and nicely presented. I will continue to use this laundry service.

2023幎10月27日
Stony Dry Cleaners ロゎ

Stony Dry Cleaners からの回答

Dear Mr Guina,
Thanks for your review, what was it about the service that made you feel it did not deserve a 5 star review?
Stephen

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