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Stoparts Ltd ロゎ
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Stoparts Ltd レビュヌ 

11
•
TrustScore 5段階評䟡の4

3.9

トラック郚品提䟛業者
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䌁業情報

  1. トラック郚品提䟛業者
  2. 蟲業機械補造業者
  3. 自動車郚品垂堎
  4. 建蚭機械・機噚店
  5. 機械郚品補造業者
  6. 採掘装眮

圓該䌁業による蚘述

STOPARTS LTD is an international supplier of spare parts for heavy machinery and industrial equipment, headquartered in Istanbul, TÃŒrkiye. Founded in 2012, the company specializes in the global supply of components for construction machinery, mining equipment, agricultural machines, and diesel engines. STOPARTS provides a wide range of original, OEM, and high-quality aftermarket spare parts for leading brands such as Komatsu, Caterpillar, Liebherr, Volvo, Hyundai, and many others. The company works with customers from different regions including Europe, Central Asia, the CIS countries, the Middle East, Africa and America. With strong supplier partnerships and an extensive global logistics network, STOPARTS ensures reliable sourcing and fast international delivery of spare parts. The company focuses on helping clients reduce machine downtime by providing accurate part identification, competitive pricing, and efficient export operations. In addition to distributing well-known global brands, STOPARTS also develops its own aftermarket solutions under the SORS brand, manufactured to meet strict quality standards. The company operates according to internationally recognized management systems and holds ISO 9001, ISO 14001, and ISO 45001 certifications. STOPARTS LTD is committed to long-term partnerships, transparency, and professional service, supporting dealers, service companies, and equipment owners worldwide with dependable spare parts solutions. Thank you for your trust.

連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

11件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(11)

過去12か月のレビュヌ数: 11件

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5぀星のうち1の評䟡

I have not heard from yourselves and am


I have not heard from yourselves and am wondering why

2026幎8月18日
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Dear Michael,

We are sorry to see your 1-star review and would like to understand the reason for such a low rating.

We did respond to your inquiry and informed you that, unfortunately, the requested spare part was no longer available from our stock.

Perhaps you did not receive our email? If so, please let us know and we will be happy to resend the email we sent earlier.

Could you please clarify what exactly caused your dissatisfaction and why you believe our service deserves a 1-star rating?

We always welcome fair feedback and would appreciate more details.

Kind regards,
STOPARTS LTD

5぀星のうち5の評䟡

I've been working for a long time

I've been working for a long time, and I hope it will continue. I recommend

2026幎6月23日
自発的なレビュヌ
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Good afternoon, thank you, Mr. Murod. We appreciate it. We will continue to do everything possible to ensure the supply of spare parts and the delivery of your equipment on time.

5぀星のうち5の評䟡

Good customer service

Good customer service, I hope to have more opportunities to judge more accurately.

2026幎6月8日
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Thank you for taking the time to share your experience. We truly appreciate your support and are delighted that you were satisfied with our service. We look forward to many more successful collaborations in the future.
Best regards,
Stoparts Team

5぀星のうち1の評䟡

I contacted Stoparts regarding spare parts for my Hidromek HMK 102S and provided detailed information, including the machine VIN number, rear axle serial number, and a clear list of the parts I needed

I contacted Stoparts regarding spare parts for my Hidromek HMK 102S and provided detailed information, including the machine VIN number, rear axle serial number, and a clear list of the parts I needed.

Initially, the company asked several questions about the required parts and preferred language of communication. After I provided all requested information, instead of checking availability or offering assistance, I was simply told: "We can't help you. Try another company."

I understand that a company may choose not to supply certain products. However, I was disappointed by the lack of explanation and the abrupt end to the conversation after I had spent time preparing a detailed technical request.

I believe customer service could be improved by providing a brief explanation why assistance cannot be offered, or by responding in a more professional and helpful manner.

2026幎5月30日
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Hello Janek,

Thank you for your feedback, and we're sorry that your experience left such a negative impression.

To help us investigate this case properly, could you please tell us the name of the manager or representative who communicated with you regarding your request?

We would also like to provide some important context. During the last 4–6 weeks, Hidromek experienced major disruptions caused by a cyberattack affecting their systems. As a result, dealers and suppliers worldwide had very limited access to parts information, pricing, and availability data. In many cases, it was simply impossible to obtain quotations or confirm part availability during that period.

It is possible that this situation was not explained clearly to you when your inquiry was handled, and for that we apologize.

We understand your frustration, especially after you had taken the time to prepare and provide detailed technical information. Once we receive the name of the person who assisted you, we will review the communication internally and investigate what happened.

Thank you for bringing this to our attention.

Kind regards,
Stoparts Team

5぀星のうち5の評䟡

Bu firma bir Aile şirketidir

Bu firma bir Aile şirketidir.
İşlerine çok dÌşkÃŒnler.
Çok beğendim yaklaşımlarını.
Epeydir çalışıyoruz onlarla.
Bosna Herzekten selamlar 😊

2026幎4月17日
自発的なレビュヌ
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Çok teşekkÃŒrler Alex bey.
Memnun olduk. Saygılarımızla Stoparts Ailesi

5぀星のうち5の評䟡

Non meritate neanche una stella

Piccola incomprensione prontamente chiarita

2026幎4月3日
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Buon pomeriggio.
Perché lo pensa?
È perché non abbiamo in magazzino il pezzo che ha richiesto?
Le abbiamo risposto dicendole che al momento il pezzo non Ú disponibile.
Cosa non le Ú piaciuto di questa risposta?
È davvero necessario lasciare una recensione negativa solo perché un pezzo non Ú disponibile?

5぀星のうち5の評䟡

A top supplier and manufacturer of


A top supplier and manufacturer of parts from Turkey! We recommend to ask for price and start working with this trust partner. We are proud to work more than 12 years together.

2026幎3月18日
自発的なレビュヌ
Stoparts Ltd ロゎ

Stoparts Ltd からの回答

Good afternoon, dear Mr. Chiril
Thank you for your high praise, as well as for your trust and cooperation with us. May God bless You and Your Family. Regards

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