Alesha and Erin (???, so sorry I couldn’t remember!) were beyond helpful. I’ve been given guidance and advice every step from booking to loading. I had an issue with my locks and the team we... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Alesha and Erin (???, so sorry I couldn’t remember!) were beyond helpful. I’ve been given guidance and advice every step from booking to loading. I had an issue with my locks and the team we... もっと見る
企業が回答しました
I love Storage King. The process organising a unit was seamless. Great communication/emails from the staff who have the best bedside manner. Straight forward and sensible. My only suggestion (and th... もっと見る
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Jasmine in Customer Support and Steve the Manager took great care of me and made the process so easy to complete. They were both so friendly and professional, especially in guiding me through what siz... もっと見る
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A Pleasurable Experience I’ve had my furniture stored with Storage King, Yarraville for 4 years and have only good things to say about the whole experience. When it came time to exit the unit I wa... もっと見る
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当該企業による記述
We're not just another storage company; we're the trusted name in secure, reliable storage units right across Australia. With over 200 friendly locations, in cities such as Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, we have self storage facilities across Australia and New Zealand, we're here to take the stress out of moving, renovating, or just finding a bit of extra space. We believe your stuff shouldn't get in the way of your dreams. That's why we say: Stuff It, Live More.
Ready to reclaim your spare room and simplify your life? Stuff It. Live More.
Storage King is here to make your storage experience smooth, secure, and stress-free.
Give us a call on 1800 100 700 or get a free quote online today!
14 Thomas Street, 3013, Yarraville,, VIC, オーストラリア
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 69%に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It is such a pleasure to come across a company that has facilitated my storage needs with so much ease. The website, customer service, communication, competitive rates and the facility itself (which is so clean) are exceptional. Special extra of a big van on loan for the move-in day was a big help. Aleesha's patience and guidance are to be commended. Thank you. 3129

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Alesha and Erin (???, so sorry I couldn’t remember!) were beyond helpful.
I’ve been given guidance and advice every step from booking to loading.
I had an issue with my locks and the team went absolutely beyond their scope to help me free my belongings from the dodgy lock.
Highly recommend. Great value for money and clear, concise instructions

Storage King Australia - Yarraville からの回答

Storage King Australia - Yarraville からの回答
Very friendly and helpful staff. Well organised and clean facility.

Storage King Australia - Yarraville からの回答
Exceptional staff extremely helpful and friendly. Wish all businesses handled themselves with this style of professionalism

Storage King Australia - Yarraville からの回答
Great place, very spacious, ez instructions and very affordable!! Highly recommended!

Storage King Australia - Yarraville からの回答
From my intial contact over the phone to dealing with the staff face to face, it was simply professional & friendly. Thank you for the very helpful service provided. Would highly recommend.

Storage King Australia - Yarraville からの回答
I'm moving house at the moment - Storage King has provided all the space I need for storage - and I've had friendly and helpful advice from the staff ... all good ...

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Access to the site is easy, fairly wide corridors to walk furniture down, communication and instructions were excellent. BYO padlocks but they sell them at the site. Recommended.

Storage King Australia - Yarraville からの回答
Staff are very friendly and helpful and listened to our requirements. Explained all options very clearly making it a very pleasant experience. Thanks.

Storage King Australia - Yarraville からの回答
The girl at the front desk was not friendly. When i asked for a cooy of the contrat she said “you dont need it i have it on my end”
I said “thats good but I’d like a cooy please”
She said “you dont need it”
I said “its very normal for a customer to receive a copy of the contract of service provided, please send it to me.”
This went back amd forth for 5minutes.
She then finally emailed it to me and i said thank you and she said nothing. She was quite rude.
Her name was Aleesha
I saw her agin on the day i moved in. I was very friendly and she was again quite rude.

Storage King Australia - Yarraville からの回答
Easy and affordable with great facilities and excellent access.

Storage King Australia - Yarraville からの回答
Staff made the start n finish process clear and easy
Clean accessible options at Yarraville

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Storage King Australia - Yarraville からの回答
Not worth the whopping 290 a month when they only give you access till 9pm I would NEVER of chosen this storage place with ridiculously limited times especially if working during the day it’s just bizarre and a waste of money.
The units are decent sized but you pay so much for them and seeing as the access times at like 6am maybe 7am till 9pm you basically can’t access it if you hold a full time job: pretty bad service if you ask me
Wish you could give one star feel duped I also updated my Mobile and email and they didn’t update my details end slapped me with massive late charges hun they didn’t send me the invoices to the proper email addresses. I paid a month in advance and 15 days later they went the next month in wrvwnfr just thing it’s a rip because being one month behind they meeewge that I’ll loose my possessions when I’d given direct debit to use with the account and the card worked fine so I just think it’s a disorderly and service that doesn’t give you anywhere near or close to the value your paying for. An extra 30 a month I’m slapped with cause it’s the ground level floor for the unit size and they offer huge discounts on google ads then say they don’t end to send it to them they then refuse to adhere to it
Moor room yarraville looks good same as public self storage
GO AND SPEND ELSEWHERE IF YOU WANT TO SAVE CASH AND ACTUALLY HAVE ACCESS TO YOUR ITEMS AT REASONABLE TIMES AS THIS COMPANYS ACCESS PERIODS ARE JUST PATHETIC!!!
You’ll regret spending MONEY here go ELSEWHERE
Also was promised a move in van and then told they were not available to me.
I still believe that there must be something that can be done about them advertising thought Google which are PAID advertisements about 75 percent off the first month then 50 the second month back in September and still to be able to list say no we don’t do that. Is wrong.
Same as not disclosing the time restrictions when I asked about them, and was told it was available till 9 with someone in the office then we had access anytime via keypad but that’s not true it’s like 5ish for office workers there and self access to 9
Half considering taking to consumer affairs for false advertising as it’s still saying 1 month free

Storage King Australia - Yarraville からの回答

Storage King Australia - Yarraville からの回答
Wasn't expecting much from a storage facility.
When my partner & I visited for the first time we were in awe. Amazing facility, clean & wonderful staff.
10/10 experience & definitely exceeded my expectations

Storage King Australia - Yarraville からの回答
The service provided from placing my order to waving the truck goodbye after unloading was first class.
Very helpful from start to finish.
Rates vey competitive too

Storage King Australia - Yarraville からの回答
Not upfront about in person confirmation of stoarge facility,
Did not inform me of the 2 weeks notice to cancel the booking, if I had not been leaving early I would of had to pay forextra.
charged me extra despite booking storage whilst there was an online special

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