Easy Living Mobility  レビュー 1,428

The scooter I bought for £1600 was not as described as it claims it could be charged with the battery in or out of the scooter but it is very difficult to remove the battery whilst the scooter is closed. If you remove the battery very easily when the scooter is open then you can’t close the scooter. I was promised a video demonstrating how to remove the battery whilst the scooter is closed but they forgot to send it so I bought a second battery for £311. The scooter is very good but the service is disappointing.

Excellent work from the staff at Walsall easy living mobility ,had to have a repair done and Tony came done the repair ,he is very polite

Tony was very helpful and did a superb job on my service. I was consulted about everything and given advice as to how best to keep the scooter in the best condition.. very impressed and I'll certainly be using this firm again in the future

Went to Easy Living in Cannock as my feet were very swollen,Marie was really helpful spending quality time finding the correct shoes for me.Cosyfeet extra roomy.
Had tried several shops previously unsuccessful in them all.
Thank you so much Marie.
See you soon Brenda

This is the second scooter in a month I have purchased from Easy Living Mobility. Abigail was again really helpful and couldn’t do enough to make sure all of my dads needs are met.

I bought the icarbon style hoping to use it for outings weeks use the car for as my other chair is too big
The chair doesn't cope with hills at all and the chair slides when you are on a gentle slope if you do not use the manual (the old fashioned wheelchair style brake) brake on each wheel.
It is very good for shopping malls and stores where there are no ramps etc. It is also carer friendly without the controls for emergencies too.

Everyone from the company were very helpful, from the Branch Manager and staff at the Kidderminster branch, to the delivery driver, Lawrence.
They made the process so easy.
Many thanks

I cannot thank Marie and Mark at the cannock store enough for there help with buying a wheelchair for a family member. They went the extra mile to explain things to me. I was great full for their knowledge to get the correct one for my family's needs and the prompt delivery.

A real bad experience
Purchased a so called fold down chargeable electric schooter
It arrived and we sort of liked it although a lot heavier than anticipated
Used it twice , on 3rd attempt I had a hospital appointment
Got there managed to get schooter out
Low and behold the schooter would not open out,
It took 3 men and a lady to get us out of that situation
Contacted easy living and they said to wrap it up as best you cas
Remember it will not fold down
Bought loads of wrapplnd then told you schooter was ready for pack up
Warranty suposed to be supported but no they wanted£40 upfront in case of damage
All disabled people out there do not use this company
To them it’s another means of getting money out of you shame on you

Andy delivered my new scooter today. Very polite. Very helpful. Explained everything that I needed to know definitely given Andy a five-star review. If I could leave more than five stars I would one a very happy customer

I had my mobility scooter serviced about 3 weeks ago. Today it stopped working several times when I was out. I called Easy Mobility to tell them and was told they could send someone to look at it. I said I presume I would not have to pay for that but was told I would have to as the fault may have been nothing to do with the service. What was the point of a service? After questioning this several times the call was abruptly ended. I consider this very poor.

Lawrence came today to bring my mobility scooter he was just so reasuring went threw everything from start to finish. This gentleman was very helpful even when asking questions about it thank you so very much many thanks .

Very helpful to us appreciate your help

Another great experience with Easy Living. Saw Mark about a three piece suite, all explained, so many choices. Found the one we wanted, in leather, good choice of colours also. Suited delivered on Tuesday by Lawrence and his working partner for the day. Nothing too much trouble. All fits in nicely, old suite taken away. Well done to all involved, fully recommend.

I first spoke to Mark on phone , he was very helpful. I needed to hire a wheelchair for my daughter as she had a broken ankle. I visited the Walsall store and Mark was very helpful and provided excellent service, he was very friendly and funny too! I would highly recommend using Easy living mobility to anyone and Mark is a genuine person who provided first class service, thank you Mark.

we have purchased a number of items for our service users, High quality. Outstanding service from lawrence and steve. Thankyou highly recommend.

Hi Nathan
Thank you so much for taking the time to help me choose the right power chair for me .
I would recommend this company every for great day for the great customer service .
And when you ring ask Nathan
Thank you
Paul Groves’s

I'd done plenty of research into the kind of folding electric wheelchair I wanted and rang with the intention of buying a particular one. I spoke with Nathan who went through a series of questions about what I'd be using it for and what kind of surfaces I was hoping to travel across. He recommended an alternative with a thorough explanation, highlighting the pros and cons of each model. He really knew his stuff and was a pleasure to deal with. Yes, I called the sales team, but there was no hard selling and Nathan was very generous with his time and knowledge. No one aspires to have to choose a wheelchair, so positive experiences like this are important.

Brilliant service, I had Tony call out to repair my scooter, he arrived on time, very polite & friendly, got job done very quickly, despite it being one of the hottest days, would 100% recommend & will definitely use them again

Will recommended very professional if you're looking for a mobility scooter or anything they are there to help and Andy who delivers the scooters it's very professional very friendly and has a great sense of humor