Stormbrew ロゎ
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Stormbrew レビュヌ 3,328

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TrustScore 5段階評䟡の4.5

4.7

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5぀星のうち5の評䟡

Only just placed my order what an amazing company it was shipped so quickly will deffo be ordering again thankyou so much

5぀星のうち5の評䟡

Thought I’d give them a gamble because I’ve never heard of them and glad I did put me Tassimo order in on Wednesday and delivered buy Friday there prices are much cheaper than Tassimo and other compa... もっず芋る

5぀星のうち5の評䟡

I order Stormbrew every month because I go through a lot of Dolce Gusto pods, and they’ve never let me down. What really impresses me is that every single time I place an order, I get a dispatch email... もっず芋る

5぀星のうち5の評䟡

My experience with Storm brew was excellent . Very quick response however delivery was a different matter: I know this is not your fault but Royal Mail gave me 3 different delivery times for the same... もっず芋る

䌁業情報

  1. コヌヒヌ店
  2. コヌヒヌショップ
  3. 食品雑貚店
  4. むンタヌネット ショップ
  5. 茶専門店

Stormbrew に぀いお

圓該䌁業による蚘述

Stormbrew is a UK based online store specialising in Tea & Coffee. Established in 2011, we have built up a huge variety of blends from various Coffee Pod Manufacturers.

As an authorised seller of Douwe Egberts, Tassimo, Kenco & Dolce Gusto, we can offer the same, if not better, prices as the high street, but delivered to your door.

We pride ourselves on our outstanding customer service and product knowledge, and are continuously on the hunt for new blends and brands to offer you a one stop shop for all your beverage needs!

Check out some of our other categories:

Delivery: FREE standard delivery for orders above £30 (to the UK). Next working day delivery is available, please see checkout to see service available and pricing.

Returns: We offer a 30 Day money back return policy on items returned in their original condition.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

3328件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち2の評䟡

Yet again

Yet again, my order was sent incomplete.

2024幎11月11日
Stormbrew ロゎ

Stormbrew からの回答

Hi Jon,

I am truly sorry for the inconvenience you've experienced with your order. I can completely understand how frustrating this must be, and I sincerely apologize for the mistake.

It appears there was an oversight on our part where the second page of your order wasn't taken into consideration, which led to the missing items. This was a silly error on our end, and we should have caught it earlier.

However, I can see that my colleague quickly amended the order and promptly sent out the missing items to ensure everything was completed as it should be. We deeply regret the confusion and any frustration this has caused you.

Thank you for your understanding, and please don't hesitate to reach out if there's anything else we can do to make this right. Your satisfaction is our top priority.

Best regards,
Stormbrew.

5぀星のうち5の評䟡

My experience with Storm brew was
mixed

My experience with Storm brew was excellent . Very quick response however delivery was a different matter: I know this is not your fault but Royal Mail gave me 3 different delivery times for the same day and eventually delivered my coffee at 5pm, which means I took a whole day off work just wasting time, (supposed to be delivered between 9.30 and 1; then between 10.30-2.30 and then between 3-7pm)
Because of this. I’ll think twice about ordering online again - sorry 😞

2024幎11月11日
5぀星のうち1の評䟡

Hot Chocolate pods...for lavazza avoid


Hot Chocolate pods...for lavazza avoid they are shocking just like the customer service

2024幎11月14日
自発的なレビュヌ
Stormbrew ロゎ

Stormbrew からの回答

Dear Graham,

Thank you for sharing your feedback. We're sorry to hear that the Hot Chocolate pods didn't meet your expectations. Taste preferences can vary greatly, and while we cannot guarantee a specific taste experience, the product has been well-received by many other customers, which is why it continues to be offered in the market.

I can see that my colleague assisted you in a professional, friendly, and respectful manner by offering the option to return the unopened pack for a refund. It appears that this option was not pursued, but if you'd like to reconsider, please feel free to reach out, and we'd be happy to help.

Your feedback is important to us, and we appreciate your understanding.
Kind regards,
Stormbrew.

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