Unreliable and heinous
I wish I could give them negative ten stars. This utterly abusive, offensive chain promised you would get points for stays, and I booked a long stay based on that offer. Then they illegally and without adequate notice (I live outside Scandinavia) eliminated the program after the fact and refused to honor or transfer the points, giving me endless contradictory, offensive excuses. This is beyond abusive behavior and fraudulent. I would never trust these people with anything. The hotels are also overpriced, lack soundproofing and are terribly run at every level. Stay anywhere else.








