Strength and Conditioning Educationレビュー 

Strength and Conditioning Education からの回答

2025年4月15日

Thank you for taking the time to leave this review of your experience Mason.

We're chuffed to hear that the course added value to your already extensive experience as a personal trainer. It’s great to know you found the content easy to digest and that the ability to rewatch lessons helped you get the most out of it.

We put a lot of thought into making the manuals and resources genuinely useful, so it’s fantastic to hear they hit the mark. Thanks again for the 10/10 recommendation – it means a lot!

Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年3月25日

Dear Alison. We are really disappointed to receive your review. With regard to your payments, whilst we have attempted to take these on the agreed dates, your payments have regularly failed which has caused a problem with your payment schedule. Despite us contacting you about this on several occasions, you still have a significant outstanding balance with us and we have not received a payment from you since November.

You have previously raised concerns about the quality of the L4 course. Our customer service team responded to ask you for some more detail so that we could properly investigate your concerns, however you would only advise that you consider the course not fit for purpose. Our Level 4 course has been refined over ten years and regularly receives outstanding feedback from students. It been awarded a 3-star quality assurance rating with CIMSPA which is the highest rating that they offer. The course is also endorsed with the NSCA. Having said this, we appreciate that there will always be improvements that we can make, and this is why customer feedback is incredibly important to us. We therefore would like to ask once again that you contact us at info@strengthandconditioningeducation.com with some detailed feedback as to why you feel the course to be poor quality and our team will offer you a full response.

Kind regards
Strength and Conditioning Education

Strength and Conditioning Education からの回答

2025年3月20日

Thank you, Braidon! We’re so glad to hear that our customer service team could support you throughout the process. We know how important flexibility is, and we’re happy we could help you get started with a plan that worked for you. Wishing you all the best on your journey and we are always here if you need any further support.

Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年3月20日

Thank you for your great feedback!

It’s fantastic to hear that the course helped refresh your knowledge while also introducing you to new aspects of Strength & Conditioning.

We’re glad you found it in-depth and that our coaching team was there to support you along the way. Wishing you all the best in your continued journey, and we truly appreciate your recommendation!

Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年3月20日

Love the energy! 🚀 We’re so glad you had an amazing experience with the course and our tutors. Thanks for the shoutout—let’s gooo! 💪

Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年3月20日

Hi Rob, it’s great to hear that you found the Level 4 S&C program in-depth and full of practical examples. We’re especially glad that the case study gave you the opportunity to apply the methodology in a meaningful way. Wishing you all the best as you continue your S&C journey.

Thank you for the brilliant feedback!
Strength & Conditioning Education Team

Strength and Conditioning Education からの回答

2025年3月20日

The team here at Strength & Conditioning Education really appreciate your feedback Jaya.

It’s great to hear you found the course well-structured and packed with useful resources. We love that you’ve dived into the extra courses too—there’s always something new to learn! Thanks for being part of our community!

Thank you once again!

Strength and Conditioning Education からの回答

2025年2月24日

Hi Lloyd, thank you for sharing your experience!

It’s great to hear that you enjoyed the course and found the workshops and support group valuable. Taking 18 months to complete it while managing work commitments shows real dedication! We’re excited to see you put your new qualification into practice and help others achieve their goals. Wishing you all the best in your coaching journey!

Strength and Conditioning Education からの回答

2025年2月24日

Thank you for your kind words! We’re so glad to hear that the Level 4 course gave you the confidence and practical knowledge to grow as a coach. We strive to go beyond textbook learning, and it’s great to know that the hands-on approach made a difference for you. Wishing you all the best in your coaching journey!

Strength and Conditioning Education からの回答

2025年2月24日

Hi Gill,

We’re so pleased to hear that you found the course structure flexible and easy to fit around your commitments. It’s great that the WhatsApp tutor support was effective and that you got so much value from the workshop and assessment day. Meeting like-minded professionals and gaining practical experience makes a huge difference! Thanks for your recommendation, and we wish you continued success in your career.

Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年2月24日

We appreciate your review! It’s great to know that our resources and booking process were simple to use, and that you enjoyed the Level 4 course.

Congratulations on becoming a strength and conditioning coach—we’re sure you’ll do amazing things in your coaching career!

If you need any support in the future, you know where to find us. Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年2月24日

Hey Alex, thanks for the fantastic feedback!

It’s wonderful to know you enjoyed the course and found the resources valuable. We’re thrilled to hear that the support team was prompt and helpful whenever you needed assistance. Our team work really hard to ensure we deliver the best service and education.

Best of luck in applying your Level 4 Coaching qualification, and we’re excited to see where your S&C coaching journey takes you!

Strength and Conditioning Education からの回答

2025年2月24日

We’re happy to know the online platform was easy to follow, and that the mix of video and written resources was effective for you. We also appreciate your thoughts on the in-person elements, as they really help create a more interactive and engaging experience.

Best of luck as you move forward with your coaching journey! Strength & Conditioning Education

Strength and Conditioning Education からの回答

2025年2月6日

Dear Arturas

We are extremely disappointed to receive your review.

On 29th April 2024 you enrolled onto our Level 4 Award in Strength & Conditioning and agreed to pay for this via a payment plan for which you signed a payment plan agreement. This agreement included our full terms and conditions. After signing this agreement, we provided you with access to the full course and you completed the Introductory phase of the course in full before moving on to complete 3 modules of the second phase of the course. We delivered the course to you in full in good faith after you had agreed to enrol and pay for it. There was no scam here.

Six weeks after your enrolment, you contacted us to inform us that you no longer wanted to continue with the course as you had decided that it was not aligned with your current educational and professional needs. You also explained that you were no longer able to afford the course due to unexpected financial constraints. Our team responded to your email the same day and advised you that you could not cancel as you were outside of the terms and conditions to do so. We did however reassure you that you could complete the course at your own pace when the time was right for you and offered tutor support. You responded to this email to claim that you had not signed any agreement. Our team responded within 24 hours with a copy of your signed agreement form. Again, we advised that we were on hand to guide you through the course and support you in any way that we could.

In July last year you contacted us to retract your cancellation request and to ask instead to be transferred from our Flexi option to our Total Online option as you had no interest in attending our workshops and to receive a refund for this portion of the course. We do not offer the option to transfer between courses, however with the interest of helping you and adding some flexibility, we offered you the option of you swapping the face-to-face workshop to one of our online video bundles.

Finally at the end of the summer last year, our team reached out to you to see if you needed any help with your studies. You responded to this message to say that you had already advised that you had cancelled. Our team advised you once again that we could not cancel your place.

We are really sorry that you feel our communication is poor, however looking at all correspondence you have sent to us, our team have always responded swiftly and with offers of support and advice. We have also been flexible enough to agree to you swapping the practical portion of your course for online content instead. The fact of the matter is that despite us supplying you with this product in good faith, it has been 7 months since we received a payment from you. Our Finance team wrote to you on the 10th January advising that your balance was due however sadly we did not receive a response to this letter. This is why your debt has been passed over to be collected by a third party.

Should you wish to discuss re-setting your payment plan with us and completing the course which you have begun, please contact our team at info@strengthandconditioningeducation.com and we will be more than happy to help you.

Strength and Conditioning Education からの回答

2024年12月11日

Thank you for taking the time to leave us a review of your experience. Our team have now been able to look into the concerns that you have raised. We can see that you enrolled onto our Level 4 Award in Strength & Conditioning back in October 2022 and agreed to pay for the course using one of our instalment plans.

Our records show that the course was delivered to you and that you accessed the materials on several occasions in the weeks after your enrolment. We can see that you contacted us at the time to say that you were struggling to get going with the course and one of our customer service advisors organised a support call with you to explain everything and also followed this up with additional emailed support.

You went on to contact us a week later to request to cancel for financial reasons. Unfortunately, you were outside of our terms and conditions to cancel your contract with us, however at this point our team offered to reduce your monthly repayments to make things more manageable for you.

On many occasions our team offered support with the course and repeated the offer to reduce your repayments, however despite us contacting you on many occasions, your repayments stopped. We understand that not being able to cancel your place on the course was disappointing for you, however the terms and conditions of your enrolment were clearly provided within the agreement form which you signed upon enrolment, and looking at our records our team have always been friendly and supportive.

Whilst we cannot cancel your booking and your course fees will still need to be paid as per your agreement, our team are still on hand to give you all the support that you need to complete the course.

If you would like to re-visit the course and pick your studies back up, please do contact our team on info@strengthandconditioningeducation.com and we will be more than happy to help you.

Thank you,
Strength & Conditioning Education

Strength and Conditioning Education からの回答

2024年11月28日

Hi Miriam,

Thank you so much for sharing your feedback about the L4 Strength and Conditioning course. We are so glad you enjoyed the workshop and found it valuable, particularly for coaching athletes in football and rugby.

It's also great to hear that you found the detailed and timely assessment feedback useful; our team works hard to support efficiently and with insight. Please don't forget you can always reach out if you need further support.

Strength & Conditioning Education

Strength and Conditioning Education からの回答

2024年11月13日

Thank you so much, Rachel! We’re thrilled to hear that you found the study materials and gym-based tutorials valuable. It’s great to know that even with your impressive background in A&P, exercise physiology, and elite sports, the Level 4 S&C course offered you a meaningful challenge and deeper insights. We’re honoured to have contributed to your professional journey, and we can’t wait to see the incredible impact you’ll have working with gym clients alongside your physiotherapy practice. Wishing you all the success—you’ve truly earned it! Strength & Conditioning Education

Strength and Conditioning Education からの回答

2024年11月13日 に更新

Dear Lee,

Thank you for your review. We have had a look at our records and can see that you enrolled onto our Level 4 Award in February 2021 at which point you committed to a 24-month payment plan.

The course was delivered to you, and you began to work through the course materials. We have record that you have accessed and worked through several of the course modules. After 3 months on course, you began to miss your payments, and our team began to contact you regarding this in August 2021.

Eventually we had contact from you in March 2022 when you reached out and explained to us that due to a family concern you could no longer afford your repayments. Our team responded immediately with empathy, and we organised for your monthly repayments to be lowered making them more manageable for you which you agreed too.

Unfortunately, despite this agreement, you have continued to miss your payments and have not responded to communications from our team. Whilst we understand that you are disappointed, we have supplied the Level 4 Award to you in good faith and the course will need to be paid for as per your original agreement.

Should you wish to restart the course, please reach out to us at info@strengthandconditioningeducation.com and our team will be more than happy to support you in any way we can.

Kind regards
Strength and Conditioning Education

Strength and Conditioning Education からの回答

2024年11月13日

Thank you so much for your feedback! We’re delighted to hear that you enjoyed the course and found the learning portal easy to navigate. It’s wonderful that the support and guidance from our tutors made your experience even more enjoyable and allowed you to learn at your own pace. Your recommendation means a lot to us—thank you Mark!

Strength and Conditioning Education からの回答

2024年11月13日

Hi Richard,

Thank you for your wonderful feedback! We’re thrilled that you enjoyed the course and found the videos helpful in mastering the movements and techniques for becoming an S&C coach. It’s great to hear that Chris made a positive impact with his patience and clear guidance. We’ll be sure to pass along your kind words to him. Thanks again, and best of luck in your coaching journey!

Strength & Conditioning Education