Strut Health  レビュー 

I bought their 4 in 1 received these tiny tiny pills that did nothing for my erection compared to Blue Chew Max which is more expensive and actually works. I am very disappointed wasted 100 buck on this crap!

The topical finasteride product that Strut provides to me has worked very well. And when I've had questions, concerns, requests, etc over the years of my treatment, Strut has been very responsive.

Strut Customer service is very responsive and the products are great!

I have done business with the company for the past year and now have 2 subscriptions. The products are shipped fast, no billing issues, and their customer service is phenomenal. HIGHLY recommend!

Lab test was not accepted and there was zero communication

Similar to everyone else, I paid 10 days ago and it still hasnt shipped.

Their own documentation says pills ship within 24 hours and injectables ship within 7 days.

A 30 second skim of their reviews will tell you that is hogwash.

I believe this company is about to be shut down and they are taking funds and not supplying the product. They debited my account two weeks ago I’ve called and emailed and have gotten nowhere. I’m going to find the applicable government agency and file a regulatory complaint. This is ridiculous, their customer service is atrocious at best. If you’re considering them I look elsewhere and save yourself the frustration.

I received an email stating that my prescription was being prepared to ship. A week later, after I had already finished my current prescription, I called to follow up and see if the order had shipped.

I was then told they had run out of some of the ingredients and had just received them back in stock. However, they could not tell me where my order was in the backlog or when it would actually ship.

Since I should have already received the medication and was now out, I asked if they could upgrade the shipping. I was told customer service could not do anything to help, but that I could pay for expedited shipping. Because I was desperate and already out of my prescription, I followed their instructions and paid for the expedited shipping.

After paying, I learned that the expedited shipping would only apply to upcoming orders, not the order that was already “in process” and had already been charged.

This was extremely frustrating. I had already been charged for my prescription, was out of medication, and no one could give me a clear timeline, solution, or real help. Overall, this has been a very disappointing experience and makes me question whether I can rely on Strut for prescriptions I need consistently.

Quick response and satisfactory results

The company overall is okay. They advertise free shipping but what they do not disclose is that it's only on your FIRST shipment and then charge $15 on subsequent refills. This is very deceptive. Communication with the company is very difficult. Every inquiry had to be escalated from the contact person to their manager or someone else. I sent a request for a Letter of Medical Necessity and received a response on a word document, no letterhead. My FSA provider denied it as it was not on letterhead. I requested a new one and Strut failed to respond for two months until I followed up again. They sell products (Sermorelin) that they cannot get to ship timely claiming their partner pharmacies are behind processing. Overall, it's an okay company. Good pricing, but that comes with lack of knowledgeable customer service and transparency.

So I get 2 medications through Strut. One is refilled every 90 days and 1 every 28 days. The one I get refilled every 28 days, there is always an issue with it. This is the 2nd refill in a row that it takes more than a week for my prescription to even ship meaning I am always a week without my medication. I am sure glad this is an elective medication and not a life saving heart medication or something like that. I send messages and the only replies I get is the pharmacy is out of the medication and they are trying to find another pharmacy. Don't expect the reply messages to come the same day either. IF I can ever get this prescription filled, I will be finding another company to go through to get my medication elsewhere.

I like the product just fine I guess, but the company seems a little disorganized. There was a long wait for shipment at first, then they sent me an email erroneously stating that my prescription changed… Things like that. On a positive note, they’re good at communication.

Easy and efficient

Good customer service, fair pricing, good products, convenient, fast shipping, etc.

My customer service rep, Brent, has been the best for helping me with receiving my order. There was some confusion on the meds I wanted from Dr. Patel because I was undecided which med would be best for me right now. One order was placed that I didn’t wish to have and Brent was able to catch it before it was sent to me. Brent then placed a new med order that I elected to have and it’s on its way to me.

Ordering seemed fine, but Strut Health forces you into subscription refills after paying. They won't ship your order without it! They took my money and promised two-day delivery, but didn’t dispatched the item yet. I emailed to cancel the refills and requested a one-time order, but got ignored. Customer service is terrible and only sends generic email replies. Avoid this company!

The Strut team take what they do seriously. The staff are professional, courteous and very responsive to my needs. Brent especially has been incremental in resolving a delivery issue, and exceeded my expectations. Quality company!

Great company! Love their products!

Strut has the best pharmaceuticals in the game & I’ve tried different companies trust me