Yet again quick from start to finish ordered Tuesday delivery man at my door Thursday, ordered same item as last time in different colour now got the full set excellent quality. Will be shopping again... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Product came much faster than expected. Quality appears to be good but have not yet used it under actual rain playing conditions. Fit was as advertised and design features (pockets/zippers) are what I... もっと見る
I've worn the boots a couple of times. When I was cleaning them, I noticed that the surface layer seems to have cracked where the boots bend along the base of my toes. Whether or not this affects thei... もっと見る
Delivery time was very poor compared to for example Boden. Not sure if it’s Brexit related and customs delays but other UK online products did better. However, my concerns were acknowledged very speed... もっと見る
企業情報
当該企業による記述
A British brand with over 100 years of experience that offers unrivalled affordable quality.
連絡先
Unit 10, Park 17, Whitefield, M45 8FJ, Manchester, 英国
- 01618864010
- info@stuburt.com
- stuburt.com
4.4
優良
666件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good delivery good golf shoes but wrong…
Good delivery good golf shoes but wrong size had to return them
The waterproof pants I have worn them in the rain and do exactly what it say on the tin I will be ordering another pair
2024年9月5日
Purchase experience
Easy to order and delivered on time. Product (pair trousers) good quality at reasonable price.
2024年9月4日
Good product at a fair price delivered…
Good product at a fair price delivered for free.
Just what I want from a quality supplier
2024年8月22日
speedy delivery of boots
2024年9月3日
Ist Class service
New Boots arrived on time well packaged
Have greased the studs
Have not used yet but have every faith that all will be good
2024年8月22日
Excellent product and service
Pleased to be advised when previously out of stock item ( waterproof trousers) had become available. Excellent quaity, good price, prompt delivery.
2024年7月16日
Was going to leave a nice review but…
Was going to leave a nice review but I'm not being told how many characters I have to use...so have this instead
2024年6月9日
Never buy from Stuburt I got a pair of…
Never buy from Stuburt I got a pair of shoes studs were faulty so they sent me another set which turned up just as faulty
When I said I want a new pair they refused and said it's not Thier problem
Great useless customer service
2024年6月16日
自発的なレビュー
Stuburt からの回答
Hello Ian,
Unfortunately as advised on numerous occasions to honour the 12 month warranty we would require a proof of purchase to confirm the date the shoes were purchased to confirm that they are indeed within the 12 month warranty period. Without this we are unable to confirm whether the shoes are actually within the 12 month warranty period as this runs from the date of purchase.
For clarity we have never said to you that it is not our problem.
As your initial query related to the spikes on the shoes we sent you a full set as a goodwill gesture due to you not having a proof of purchase. The spikes provided as advised were from a different batch than the ones supplied with the shoes.
We are willing to provide you with another set of spikes as a goodwill gesture but you requested a new pair of shoes.
Unfortunately as the shoes were not purchased via our website we are unable to verify the purchase date. Therefore you would need to contact the retailer where the shoes were purchased from to obtain either a proof of purchase confirming the shoes are still within warranty or issue a replacement pair of shoes.
We are sorry that you are not happy with the response you have received but it is standard practice for proof of purchase to be provided to confirm the validity of any warranty.
Regards
Stuburt Customer Services
6 phone calls 6 lies impossible to…
6 phone calls 6 lies impossible to speak to a manager in a meeting on lunch gone home what a disgrace. No commonsense at all I will never buy sturbart again 👎👎👎👎👎👎 I won these shoes didn't need them at the time put them on after 12 mouths found to be faulty customer service wasn't interested poor people skills 👎👎👎
2024年6月3日
自発的なレビュー
Fast and efficient service
Fast and efficient service. Goods arrived promptly. Good quality material at a reasonable cost.
2024年5月6日
Good customer service. Both items arrived quickly but one of…
Both items arrived quickly but one of the items was the wrong size. I had ordered a L and an XL top was sent. A little annoying to have to send it back, get a free postage code and then buy the item again. It all worked out smoothly though and a new top was sent and my refund was processed too.
2024年5月5日
Just keep the good work up.
Just keep the good work up.
Just love stubbier clothing products.
2024年5月16日
Produit superbe
Produit superbe, qualité très soigné.
Conforme au renom de la marque.
Je recommande à tous.
Merci.
2024年5月14日
Straight forward process of ordering…
Straight forward process of ordering and receipt, quality garment at a great price
2024年5月1日
Great Service
Order arrived really quickly. My polo shirt is excellent quality and much cheaper than many other brands.
2024年4月21日
Zip seized on jacket.
Unfortunately one of the zips on the waterproof jacket was seized. .
I had to return it which cost £6
2024年4月15日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。