Studio 2am レビュー 16

I have used studio 2 am quite a bit and have been very happy with them until my last purchase. The download link to access the product did not come through. I debated with their not so helpful help bot for some time that eventually told me to contact their support email and they'd resend the link. I have now sent 5 emails and it has been 7 days and I have not had any contact from studio 2 am other than adverts/spam emails and requests to review their products. So here is an honest review.

Some of the products I purchased from you guys didn’t work as advertised. I contacted customer care and didn’t hear anything for weeks. I mean, I got an automated email that said you’d be on it within a few business days, then silence for weeks. I wrote in again, same story.

Finally, out of nowhere, you just refunded my money. No email, no update, no explanations. While I do appreciate the refund, I hope that you take a moment to consider that your customer service really, really sucks.

Studio 2am delivers quality effects, textures, and fonts, BUT the site isn't friendly to repeat buyers (i.e. products that X has already purchased should show as already purchased when X is browsing them).

I also think that people who have purchased a significant amount of Studio 2am's assets (as I have) should be given some sort of VIP status where they get a few freebies, additional discounts, etc.

(If I could have given 3.5/5 stars I would have)

Great work. Love it.

easy to order, great assets and easy to use. awesome design assets and typefaces.

Too many review emails

number of emails is just sick, seriously what the hell?! damn spam platform nothing else, and the funny thing is that i didn’t even signed for that

All Downloads and sets come with an easy to handle Tutorial. Nice!

Great assets! awesome quality

Good morning, I purchased Halftoner but by mistake. What should I do to cancel the purchase and get a refund?
Thanks, David.

bought something that was free elsewhere, i feel scammed. they downloaded a free gumroad pack and selling it

The link doesnt work and I needed to send a email asking for product.

Checkout process is a little clunky compared to large competitors, but the products are top notch. Can 100% Recommend