All i can say is the manager at sunna musk (Amrik Sahota) in the brierley hills - Merry hill branch was an excellent sales person. No pressure just literally handed me a scent tester stick whilst I wa... もっと見る
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I've only shopped in person so far. Bought a few fragrances and they all smell great. Got a gift for my brother this time. The delivery arrived promptly without any issues. Brother likes the fragrance... もっと見る
I visited Reading, I usually shop Brighton. The same great consistent service and product story in both stores A warm non pushy welcome, lots of open questions to establish my wants and needs, matche... もっと見る
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I was bound to order again and this meant I gained more points, which enabled me to get a £10 discount against another order placed. You can't lose. The only thing missing is either a 10ml or 15ml t... もっと見る
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企業情報
当該企業による記述
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
連絡先
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, 英国
- online@sunnamusk.com
- sunnamusk.com
4.4
優良
8335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Eye opening
Honestly the most plant buying experience of my life, the Cabot circus shop has made a regular customer for sure. Very lovely, professional and very insightful.
2026年6月27日
This fragrance is my yo to
This fragrance is my yo to. I get so many comments about the-lovely aroma. Highly recommended it must be in my 200th plus bottle
2026年7月1日
Perfumes arrived on time
Perfumes arrived on time, happy with the perfume samples, the only thing I'm not happy about was when I was ordering it stated I would be getting money off and when I payed at checkout never got the money off.
2026年6月30日
The perfume smells good
The perfume smells good
But does not last long unless you put lots of it on yourself and clothes
I would not buy it again
I have seen the same type of perfumes elsewhere and cheaper
2026年6月30日
I've only shopped in person so far
I've only shopped in person so far. Bought a few fragrances and they all smell great. Got a gift for my brother this time. The delivery arrived promptly without any issues. Brother likes the fragrance. Solid shopping experience.
2026年6月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
It was very quick and lovely smell too…
It was very quick and lovely smell too thsnk you i will keep shopping with you Mrs walia
2026年6月24日
Sunnamusk London からの回答
Dear Mrs Walia
Thank you for your wonderful feedback. We’re delighted to hear your order arrived quickly and that you’re enjoying the lovely fragrance. We truly appreciate your continued support and look forward to welcoming you back again soon!
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Duncan
Thank you for your fantastic feedback. We’re thrilled to hear you’re enjoying our great-smelling perfumes and oils!
Kind Regards
The Sunnamusk Team
I was bound to order again
I was bound to order again and this meant I gained more points, which enabled me to get a £10 discount against another order placed. You can't lose. The only thing missing is either a 10ml or 15ml trial size of all the perfumes. As much as I like the site, I won't be buying anything expensive blind. I have only ordered and will stick to ordering the ones I have smelt and love and that is Abid Ambre and Amber de Woods in the perfumes. I have bought 2 of the oils blind and one I really like, the other not so much.
2026年6月29日
Sunnamusk London からの回答
Dear Carol
Thank you for your continued support and your thoughtful feedback. We’re delighted to hear you’re making the most of your membership rewards and enjoying your favourite fragrances, Abid Ambre and Wood De Amber. We also appreciate your suggestion about offering 10ml or 15ml trial sizes of our perfumes and will be sure to share your feedback with our team for consideration.
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Sandra
Thank you for your lovely feedback. We’re delighted to hear you had a great experience!
Kind Regards
The Sunnamusk Team
I did not receive my order please help…
I did not receive my order please help me and give me update thanks
2026年6月29日
Sunnamusk London からの回答
Dear Rukhsana,
Thank you for your message, and we’re sorry to hear that you have not received your order.
Please could you reach out to our customer care team as soon as possible so we can look into this for you and provide you with an update. We’ll be happy to investigate and resolve this matter for you promptly.
Kind Regards
The Sunnamusk Team
Delay in being served of 20 minutes
Only one staff serving
Waited 20 minutes to be served
Staff had to stay with customer they were already serving
2026年6月29日
Sunnamusk London からの回答
Dear Margaret
Thank you for your feedback. We’re sorry to hear you experienced a longer wait than expected during your visit. Our team always aims to give each customer the time and attention they deserve, which can occasionally result in longer waiting times when only one team member is available.
We appreciate your patience and your comments, which will be shared with the relevant team as we continue to improve our customer experience.
Kind Regards
The Sunnamusk Team
The customer service representative at…
The customer service representative at the Sunnamusk stall was incredibly friendly, welcoming, and helpful. I initially intended to buy only Emirates, but she took the time to recommend a few other fragrances that she thought I might like. I'm so glad I listened, as they have now become some of my favourites.
She was knowledgeable, patient, and never made me feel pressured to buy, which made the whole experience even more enjoyable. I would highly recommend Sunnamusk, especially if you have the opportunity to be served by her.
2026年6月22日
Sunnamusk London からの回答
Dear Ascetic
Thank you for your wonderful feedback. We’re delighted to hear that our team member was friendly, welcoming, and knowledgeable, and that her recommendations helped you discover new favourite fragrances. It’s great to know you enjoyed a relaxed, pressure-free experience, and we truly appreciate your recommendation.
Kind Regards
The Sunnamusk Team
I like some of the fragrance
I like some of the fragrance, but not the Golden Dust; it was a waste of money because you can’t smell anything, and I complained about it. I took it back to where I bought it. They gave me the same fragrance. When I got home, it still had the same smell. I went back again, and now I’m disappointed. Is it possible to exchange the fragrance? I paid £40 for 30ml, but they said there’s nothing they can do, which I found frustrating.
2026年6月28日
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