J’ai commandé le Golden Dust Original et j’ai reçu ma commande il y a quelques jours. La tête du parfum est bancale et le bouton pulvérisateur est bloqué (reste enfoncé si on appuie tellement la tê... もっと見る
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レビュアーのコメントを見てみましょう
Their products are very amazing! I purchased the Golden Dust and I absolutely love the scent. I've received so many compliments on it. They were incredible patient and helpful while I took my time dec... もっと見る
As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil... もっと見る
企業が回答しました
Hafizullah H is a brilliant staff in Wood Green branch of sunnamusk. This gentle man recommends me all I liked and that person has great potential product knowledge, Beautiful advice and smile through... もっと見る
企業が回答しました
企業情報
当該企業による記述
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
連絡先
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, 英国
- online@sunnamusk.com
- sunnamusk.com
4.5
優良
8441件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Was really nice in there
Was really nice in there, staff was nice and helpful, but I went to the one in Cardiff not London and my name is Alfi but it isn’t a problem
2026年8月2日
Excellent product and customer service
The staff were very helpful and arranged the warehouse to do such a wonderful gift set presentation. Very happy with the order and the great customer service
2026年8月7日
自発的なレビュー
Product and service is nice.
2026年8月1日
J’ai commandé le Golden Dust Original…
J’ai commandé le Golden Dust Original et j’ai reçu ma commande il y a quelques jours. La tête du parfum est bancale et le bouton pulvérisateur est bloqué (reste enfoncé si on appuie tellement la tête est bancale)
Je suis vraiment très dessus de recevoir une commande pareille.
J’ai demandé un échange, ils m’ont envoyé une étiquette de retour DHL qui ne fonctionne pas car d’après le service il manque des informations…J attends de voir la suite
Je suis tellement déçue par cette expérience…
2026年7月31日
自発的なレビュー
I constantly order this perfumed oil…
I constantly order this perfumed oil because it has an exquisite, very delicate scent that lasts a long time; it suits me perfectly, and I really like it.
2026年7月31日
Their products are very amazing
Their products are very amazing! I purchased the Golden Dust and I absolutely love the scent. I've received so many compliments on it. They were incredible patient and helpful while I took my time deciding what I wanted to purchase.
2026年7月31日
Always a good experience but the…
Always a good experience but the experience at the Manchester branch was not good
Staff needs to be better trained
2026年7月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Sunnamusk London からの回答
Dear Anna
Thank you for your wonderful feedback. We’re delighted to hear our customer assistant was attentive, pleasant, and polite. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Marilyn
Thank you for your lovely feedback. We’re delighted to hear that it's always a pleasure shopping with us. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Mohammad
Thank you for your fantastic feedback. We’re thrilled to hear you received outstanding customer service. Your kind words mean a great deal to us!
Kind Regards
The Sunnamusk Team
Trying a new oil
Trying a new oil. Not as strong as insigna but gorgeous The bloke in meadohall was amazing
2026年7月29日
Sunnamusk London からの回答
Dear Angela
Thank you for your wonderful feedback. We’re delighted to hear you’re enjoying your new fragrance oil and that you received such amazing service from our team member at Meadowhall. We’ll be sure to pass on your kind words to the team. We hope you continue to enjoy your new fragrance!
Kind Regards
The Sunnamusk Team
10/10
I ordered a few oils and a couple of their fragrances at a great price compared to any of their competitors around. The oils smell incredible and last all day. I was still getting a whiff of them the following morning on my skin and they are at a great price. As I ordered a few things, come checkout I was eligible for a few samples and they do treat you with the samples! Really great company to buy your scents from in my opinion.
2026年7月29日
Sunnamusk London からの回答
Dear Jake
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying both our fragrance oils and Eau de Parfums, and that you found them to be great value. It’s wonderful to know the longevity has impressed you and that you were pleased with the complimentary samples included with your order. We truly appreciate your recommendation and your support!
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Dawn
Thank you for your lovely feedback. We’re delighted to hear you were pleased with the beautiful packaging and prompt delivery. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Awful owner
2026年8月3日
自発的なレビュー
Quite expensive with no online discount…
Quite expensive with no online discount compared to shop/stalls.
Also no samples provided
2026年7月27日
Sunnamusk London からの回答
Dear K Ali
Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience. We appreciate your comments and will ensure your feedback is shared with the relevant team for consideration.
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Will
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying our products and that your order arrived so quickly. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
Loving the new Escape EDP and layered…
Loving the new Escape EDP and layered with Golden Dust works incredibly well
2026年7月27日
Sunnamusk London からの回答
Dear Mike
Thank you for your wonderful feedback. We’re delighted to hear you're loving the new Escape EDP and that you've discovered such a great layering combination with Golden Dust. We hope you continue to enjoy your fragrances!
Kind Regards
The Sunnamusk Team
Beautiful perfumes❤️ Fast Delivery👌
Beautiful perfumes and excellent fast service - I’ve used Sunna Musk for years and I will continue to do so!
2026年7月27日
Sunnamusk London からの回答
Dear Natalie
Thank you for your amazing feedback. We’re delighted to hear you’ve been enjoying our fragrances for so many years and that you continue to be pleased with both our products and speedy service. Your loyalty means a great deal to us, and we look forward to serving you for many more years to come.
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear R K
Thank you for your wonderful feedback. We’re delighted to hear you enjoyed both our customer service and your fragrance. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
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