As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil... もっと見る
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Absolutely hooked. Since first purchasing in March I don't wear anything else but sunnamusk now. I am asked daily by random people what I am wearing. I tend to bled several scents and have been impres... もっと見る
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Hafizullah H is a brilliant staff in Wood Green branch of sunnamusk. This gentle man recommends me all I liked and that person has great potential product knowledge, Beautiful advice and smile through... もっと見る
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I was recommended by my friend. It smelled so nice on her. When i wore it it was too strong to my liking. She suggested I buy the oil to compliment the edp. I got the same perfume and oil bundle. The... もっと見る
企業が回答しました
企業情報
当該企業による記述
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
連絡先
Unit 4.8, The Loom, 14 Gowers Walk, E1 8PY, London, 英国
- online@sunnamusk.com
- sunnamusk.com
4.5
優良
8429件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Awful owner
2026年8月3日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Quite expensive with no online discount…
Quite expensive with no online discount compared to shop/stalls.
Also no samples provided
2026年7月27日
Sunnamusk London からの回答
Dear K Ali
Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience. We appreciate your comments and will ensure your feedback is shared with the relevant team for consideration.
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Will
Thank you for your fantastic feedback. We’re delighted to hear you’re enjoying our products and that your order arrived so quickly. We truly appreciate your continued support!
Kind Regards
The Sunnamusk Team
Loving the new Escape EDP and layered…
Loving the new Escape EDP and layered with Golden Dust works incredibly well
2026年7月27日
Sunnamusk London からの回答
Dear Mike
Thank you for your wonderful feedback. We’re delighted to hear you're loving the new Escape EDP and that you've discovered such a great layering combination with Golden Dust. We hope you continue to enjoy your fragrances!
Kind Regards
The Sunnamusk Team
Beautiful perfumes❤️ Fast Delivery👌
Beautiful perfumes and excellent fast service - I’ve used Sunna Musk for years and I will continue to do so!
2026年7月27日
Sunnamusk London からの回答
Dear Natalie
Thank you for your amazing feedback. We’re delighted to hear you’ve been enjoying our fragrances for so many years and that you continue to be pleased with both our products and speedy service. Your loyalty means a great deal to us, and we look forward to serving you for many more years to come.
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear R K
Thank you for your wonderful feedback. We’re delighted to hear you enjoyed both our customer service and your fragrance. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Perfect naar binnen gelokt met een…
Perfect naar binnen gelokt met een goedruikende geursample, daarna ook vriendelijk en zeer informatief geholpen door de medewerker.
2026年8月2日
自発的なレビュー
Sunnamusk London からの回答
Dear Reh
Thank you for your lovely feedback. We’re delighted to hear one of our fragrance samples caught your attention and that our team member provided such friendly and helpful advice. We hope you continue to enjoy your fragrance!
Kind Regards
The Sunnamusk Team
Absolutely hooked
Absolutely hooked. Since first purchasing in March I don't wear anything else but sunnamusk now. I am asked daily by random people what I am wearing. I tend to bled several scents and have been impressed with the quality and the cost. I buy 4 oils at a time which tend to last about 4 months. With the discounts this works out at £80 (ish), which isnt that pricey for perfume 3 times a year.
2026年7月25日
Sunnamusk London からの回答
Hey
Thank you for your amazing feedback. We’re absolutely delighted to hear you've become such a fan of Sunnamusk since your first purchase. It’s fantastic to know you enjoy layering our fragrances, receive daily compliments, and find great value in our products. Your continued support means a great deal to us, and we look forward to helping you discover even more favourites in the future.
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Paul
Thank you for your lovely feedback. We’re delighted to hear you found our staff so helpful. We truly appreciate your support!
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Leon
Thank you for your wonderful feedback. We’re delighted to hear you had a positive experience. We hope you enjoy trying our fragrance oils—they're perfect for layering and long-lasting wear!
Kind Regards
The Sunnamusk Team
Sunnamusk London からの回答
Dear Donna
Thank you for your lovely feedback. We’re delighted to hear you received excellent service from our sales assistant. We truly appreciate your support!
Kind Regards
Customer Service
Sunnamusk London
Sunnamusk London からの回答
Hey,
Thank you for your wonderful feedback. We’re delighted to hear you found our customer service team helpful. We truly appreciate your support!
Kind Regards
Customer Service
Sunnamusk London
Sunnamusk London からの回答
Dear Carol
Thank you for your fantastic feedback. We’re delighted to hear our team gave you plenty of time to explore our fragrances without any pressure. Providing a relaxed and enjoyable shopping experience is exactly what we strive for.
Kind Regards
Customer Service
Sunnamusk London
Utterly Brilliant Store
As soon as we walked in we were greeted by the loveliest member of staff. She talked us through all the fragrances and oils (they all smell incredibly high quality) and eventually I settled on an oil and fragrance which together smell incredible. They have scents for every situation and are severely underrated. More people need to give this brand a go. 5/5
2026年7月23日
Sunnamusk London からの回答
Dear Jaeden,
Thank you for your fantastic feedback. We’re delighted to hear you received such a warm welcome and that our team member took the time to guide you through our fragrances and oils to help you find the perfect combination.
It’s wonderful to know you’re enjoying the quality of our scents and that you found a fragrance and oil pairing that you love. We truly appreciate your recommendation and your support for Sunnamusk!
Kind Regards
Customer Service
Sunnamusk London
Quality perfume excellent service
Helpful friendly Staff . Products of a high quality smell so nice
2026年7月22日
Sunnamusk London からの回答
Dear Tasneem
Thank you for your wonderful feedback. We’re delighted to hear you found our staff helpful and friendly, and that you’re enjoying the high quality and beautiful scents of our products. We truly appreciate your support!
The Sunnamusk Team
Very professional 👏 and helpful staff…
Very professional 👏 and helpful staff which is rare these days, but excellent when it's required, so all the praise given...
2026年7月17日
Sunnamusk London からの回答
Hey!,
Thank you for your fantastic feedback. We’re delighted to hear you experienced professional and helpful service from our team. We truly value your kind words and appreciate you taking the time to recognise our staff.
The Sunnamusk Team
I ordered a perfume as a present
I ordered a perfume as a present, it arrived well in time and she loved it.
2026年7月13日
Sunnamusk London からの回答
Dear AS
Thank you for your wonderful feedback. We’re delighted to hear your gift arrived in plenty of time and that the recipient loved it. We truly appreciate your support!
Kind Regards
Customer Service
Sunnamusk London
Quick delivery kept up to date with…
Quick delivery kept up to date with timeline very pleased with Perfume
2026年7月22日
Sunnamusk London からの回答
Hey,
Thank you for your lovely feedback. We’re delighted to hear your order arrived quickly and that you were kept updated throughout the delivery process. We hope you continue to enjoy your fragrance!
Kind Regards
Customer Service
Sunnamusk London
The Perfume smell great
2026年7月17日
Sunnamusk London からの回答
Dear Taiwo
Thank you for your feedback. We’re delighted to hear that you’re enjoying the fragrance and that you think the perfume smells great. We truly appreciate your support!
Kind Regards
Customer Service
Sunnamusk London
Gorgeous rich perfume oil I get…
Gorgeous rich perfume oil I get comments everywhere I go
The packaging is stunning
Great gift for yourself or for someone else, just tried a new fragrance this time too
Great products
2026年7月22日
Sunnamusk London からの回答
Dear Tracy
Thank you for your fantastic feedback. We’re thrilled to hear you’re receiving so many compliments on your fragrance oil and that you love our packaging. It’s wonderful to know you enjoyed trying a new fragrance and that you’d recommend our products as gifts too.
Kind Regards
Customer Service
Sunnamusk London
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