Sunphoria Excursions Tenerife レビュヌ 

18
•
TrustScore 5段階評䟡の4.5

4.4

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

䌁業情報

  1. 旅行代理店

圓該䌁業による蚘述

Sunphoria offers incredible excursions on the island of Tenerife, Spain. Finding the most incredible, best value for money excursions takes time and research, we know, we’re British based and love to holiday in Tenerife. Let us do the work for you! From paragliding to walking tours of Mount Teide, Sunphoria ensures that all of our top-rated excursions are the best that Tenerife has to offer. We offer a bespoke service and, unlike the large companies, our team are genuinely passionate about what we offer and are excited to speak to you!


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

18件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.4

すべおのレビュヌ

(18)

過去12か月のレビュヌ数: 0ä»¶

レビュヌを曞く

レビュヌの確認を行いたす

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

I booked online

I booked online. No dates available. Then the message me. And sort everything out out for me booked everything guide us treu it. And make sure everything whas oke great help and. 24/7 reply to help u to have nice day out. I wil definitely use guys again

2025幎6月7日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Jeffrey,

Thank you so much for your kind review!

I'm so glad that I could get everything booked for you and that you found Sunphoria's service helpful.

I look forward to helping you next time you're in Tenerife!

Best regards,

Daniel, Owner

5぀星のうち5の評䟡

Honeymoon excursions

Daniel helped myself and my husband book multiple excursions for our honeymoon. Daniel was very helpful and informative with any information we needed. Questions that we asked where always anwcered quickly and in detail!

Thankyou for all your help!

2024幎12月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Sunphoria, couldn't ask for anything more...

I did a google search of trips from our hotel and Sunphoria came up. Browsed through their website and found a couple of trips we liked the sound of so decided to book through Sunphoria. So glad we did. Daniel was quick to answer our questions and everything got booked. He followed up with all relevant information in a timely fashion. The trips went like clockwork. We are seriously considering coming back to Tenerife next year and with a few more trips in mind we are definitely going to book through Sunphoria.

2024幎2月26日
自発的なレビュヌ
5぀星のうち4の評䟡

Visit to Teide

Hi. We were under the impression that the pick-up time at our hotel would be around 10-00am. After we had booked we were informed the evening before that the pick-would be around 7-00am next morning. We thus could not have our breakfast ot the hotel ( which we had paid for). Having said this we had a great day visiting Teide.
In particular the guide, Julian, was excellent, giving us lots of interesting information on the area flora and fauna.
Brian

2024幎2月10日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Lesley,

Firstly, thank you so much for taking the time to write us a review, it's important for us to hear about our customers' experiences with us so that we can continue to improve.

I would like to personally apologise for making you miss your breakfast. I have reviewed our website and see that our starting time shows as 10:00am, this is because the actual tour generally starts at around this time and pick-up time varies between 7:00am and 8:30am depending on your hotel, we then send the exact time to our customer on receiving their booking but I understand why this is misleading.

As a result of your feedback, I have ensured that both our website and booking system show that pick-up times range between 7:00am and 8:30am. Thank you so much for bringing this to my attention.

I am so pleased that you had a great day on the tour and that you found your guide interesting and informative!

Thank you so much for booking with Sunphoria and I hope you'll consider booking with us in future!

Kind regards,

Daniel, Owner

5぀星のうち1の評䟡

Me and my partner ordered through this


Me and my partner ordered through this company tickets for Siam Nights out in Tenerife which was an easy experience, however the problem arrived when we got there the tickets that we had bought would not work so we since we were there and it was the last Siam Nights of the season me and my partner weren't going to miss out so we ended up having to buy new tickets as advised by the park and then to claim a refund from the supplier. This is where I contacted Sunphoria and was told that we could not get a refund as they buy the tickets through the park and sell on I did explain that the tickets wouldn't scan and we had to buy new tickets otherwise we would not be able to attend, so as you can imagine I was told by Sunphoria that I would not be getting a refund for my tickets so I am now done £200 with only one lot of tickets working so I would not recommend buying tickets through this place at all!!!!

2023幎8月26日
自発的なレビュヌ
5぀星のうち4の評䟡

5 stars for Sunphoria, 1 for Siam

When it comes to Daniel's (Sunphoria) service I could rate it even with 5 stars as only due to his service we were able to buy the tickets on super short notice and furthermore he was very friendly and supportive and provided in addition to the tickets further information.

However our rating for the Siam Nights is not more than 1 star: First of all - even though you are being promised to skip the entrance waiting line with online ticket that's not applicable for Siam Nights as it seemed literally everyone did that and so we found ourselves waiting behind 100s of people for +40 minutes only to get in only to find out that for the lockers you had stand again in the same queue and wait another+30 minutes ..so that was the first hour of only 4! But the worst 'surprise' was that literally any slides or attractions that were of interest for smaller kids were closed (!!!) - since we were with a 6 year and a 10 year old...you can imagine our faces as that left us only with the lazy river and the wave beach for which we wouldn't have paid this insane ticket prices ..we really felt fooled as there was no information about that on the Siam (Nights) page!!! So absolutely not recommended for families with smaller kids!

2023幎8月12日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Katrin,

Thank you so much for your kind review.

I'm so pleased that you found my service helpful and that I was able to organise your tickets at short notice.

I'm sorry to hear about your experience at Siam Park, this is really disappointing. Of course, we're unable to determine or control any of these issues but I will be looking into this to understand how we could change our advice for customers visiting the park in future.

Thank you for booking with Sunphoria and I hope to help you again in future.

Kind regards,

Danie, Owner

5぀星のうち5の評䟡

Siam night tickets with Sunphoria

I booked Siam night tickets with sunphoria approx 3 hours before it started! I was on a live chat with Daniel who was most helpful, he sent the tickets to my email within minutes! Would definitely recommend sunphoria and will definitely use the service again. Thanks Daniel!

2023幎8月18日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Jeff,

Thank you so much for taking the time to write such a kind review.

I'm glad that we were able to book your Siam Park night tickets at such short notice and hope that you had an amazing time!

It was a pleasure and I look forward to helping you again in future.

Best regards,

Daniel, Owner

5぀星のうち5の評䟡

Was ordering Siam nights tickets short


Was ordering Siam nights tickets short notice so most places they weren’t available so thanks to sunphoria for providing them. Daniel was especially very helpful and provided great customer service. I couldn’t recommend this service enough, I will definitely be using it again for my future excursions in Tenerife

2023幎8月17日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Calvin,

Thank you so much for your kind review.

I'm so pleased to hear that you had a great experience with us and I'm happy that I was able to book your Siam Nights tickets at short notice.

Thank you for booking with Sunphoria! It was a pleasure helping you and I look forward to helping you again in future.

Best regards,

Daniel, Owner

5぀星のうち4の評䟡

Just back from the Siam nights trip I


Just back from the Siam nights trip I booked online with sunphoria. A quick and easy website to use followed by the tickets being emailed through to us and an email from the company checking all was ok - all we need in this day and age given the tech already available. Good service with a personal touch, thanks Daniel

2023幎8月10日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Jonathan,

Thank you so much for your kind review.

I'm so pleased to hear that you had a great experience with us, found our website easy to use and that you were pleased with our service.

Thank you for booking with Sunphoria! It was a pleasure helping you and I hope you'll consider us in future.

Daniel, Owner

5぀星のうち5の評䟡

Fantastic service from beginning to


Fantastic service from beginning to end, Daniel was extremely helpful with lending knowledge as i have never been to the island before, even talked me through the bus times when going to loro park!! Will defo be using again for all my holiday excursion! Thanks Daniel!!!!!

2023幎7月19日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi,

Thank you so much for your kind review.

I'm so pleased to hear that you had an excellent experience with us and I hope that you enjoyed your time at Loro Parque. We look forward to helping you again in future!

Thank you for booking with Sunphoria!

Daniel, Owner

5぀星のうち5の評䟡

to Mount Teide

Had a great trip up to Mount Teide, Great communication from Daniel at Sunphoria Excursions. Our guide for the day was very informative and made our trip more enjoyable with her knowledge of the island . Definitely recommend this trip and company , thanks , Ian / Alison & Thomas 👍

2023幎7月26日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Ian, Alison and Thomas,

Thank you so much for your review.

I'm so pleased that you had a great trip up Mount Teide and that the guide made your experience more enjoyable! It was a pleasure helping you and I look forward to helping you again in future.

Thank you for booking with Sunphoria!

Daniel, Owner

5぀星のうち5の評䟡

Daniel was so good answering all my


Daniel was so good answering all my questions promptly and efficiently.We had a lovely day at Loro Parque and would recommend Sunphoria to everyone.Top class service.Well done

2023幎1月17日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Madeleine,

Thank you so much for your kind review.

I'm pleased that you had a great day at Loro Parque and that you were happy with our service!

It was a pleasure helping you and I look forward to helping you again in future.

Thank you for booking with Sunphoria!

Daniel, Owner

5぀星のうち5の評䟡

Really straightforward and helpful


Really straightforward and helpful service as well as lots of useful tips about the local area including things like transport, timetables etc. highly recommend to make your life a bit easier while you’re planning things to do in Tenerife!

2022幎10月13日
自発的なレビュヌ
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Catherine,

Thank you so much for your kind review, I'm so glad that you're pleased with our service and that you found it useful!

Have an amazing time in Tenerife!

Daniel - Owner, Sunphoria Excursions

5぀星のうち5の評䟡

Incredibly personal and friendly service

I booked my excursions through Daniel very last minute before my holiday not having a clue what I was doing in the area and I couldn’t be more thankful to Daniel for not only booking me tickets to my chosen attractions but giving me friendly advice on how to get there by bus, even giving me the correct bus times and bus number etc whilst I was away saving me a fortune on taxis. Couldn’t of been more helpful if he tried! Will definitely book through Daniel again in the future. Thank you so much!!! 😊

2022幎9月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing customer service

Daniel was the kindest person and helped us plan both our day trips during our holiday. He helped us feel the safest we could and also find the most reasonable transport and ticket prices. I would definitely use again.

2022幎7月21日
Sunphoria Excursions Tenerife ロゎ

Sunphoria Excursions Tenerife からの回答

Hi Alicia,

Thank you so much for your review, I'm so pleased to hear that that you were happy with our service and that I was able to help you to feel safe, this is of utmost importance to me!

It was a pleasure helping you and your friend, I hope that you had an amazing time at both parks and a great holiday in Tenerife.

I look forward to helping you again soon. We specialise in Tenerife but are able to book excursions across Europe and the rest of the world so please feel free to get in touch when you book your next holiday.

Best regards,

Daniel - Owner, Sunphoria Excursions

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報