All good !
Sunway からの回答
Dear Ms. Kiliimand
Thank you for taking the time to send us your feedback on your recent stay at the Rosen Plaza and we were delighted to read that you enjoyed your stay there. Thank you for letting us know.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Really nice hotel, pool was lovely and they had a sign up to say you could consume your own food n drinks which was great because the bar was very expensive 🤗
Beautiful hotel, there is a little store for snacks and a little place food place that does pizzas and sambo. Rooms are nice but felt they were dated. The carpet on the top floor 13 smelt musty. All in all we had an amazing stay and the staff were incredible. We will definitely be back.
Sunway からの回答
Dear AM
Thank you so much for your kind words and for taking the time to share your experience at Rosen Plaza. We were delighted to hear that you had an amazing stay and that our staff made a positive impression and we will be sure to share your compliments with them!
We appreciate your feedback regarding the guest rooms and the carpet on the 13th floor. These comments will also be shared with the Hotel so they can continue to improve and ensure the best possible experience for all their guests.
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Excellent hotel ,second time staying here. The rooms are so clean , staff friendly, pool area perfect , no problem with beds , overall excellent experience
Sunway からの回答
Dear Ms. ODonoghue.
Thank you for taking the time to let us know that you enjoyed your stay at the Rosen Plaza and that you found the hotel clean and the staff friendly. i will be happy to pass your kind words to all concerned at tis hotel
Kind Regards
Kathy Cashe
Customer Service Manager
Sunway
Lovely hotel , best breakfast I’ve ever had in a hotel . Rooms lovely and staff excellent
