Super Hobby レビュー 

Très satisfait du vendeur . Envoi rapide , prix compétitifs ,très bien emballé , et surtout une très bonne communication avec le vendeur qui a été très compréhensif et a su régler très vite la problématique de la détérioration partielle des articles lors du transport.
Un grand merci.

Huge selection, good prices and low to none shipping fee's. Also great customer support. Also a great program where you get points on each order which can be redeemed in the shop.

I made an order and payed for it. After waiting too long past the estimated shipping date and with no further update from super-hobby I sent an email asking what is the status of the order. They replied that they could not find the item I had ordered, despite it being in stock at the time of the order and asked me if I wanted a refund or something else. I chose the refund and in a few days I received most of my money back, since I was charged for the refund's bank transfer. I would have no problem with this if the fault was mine, but they let me order something that was not actually in stock and the order was to be cancelled from the start.

Very fast delivery and huge selection of models.

I've no idea where my order is how how to get in contact. I've emailed and sent and Instagram message 😒 very stressful as Xmas is approaching and I ordered weeks ago

7+ days after estimated shipping date and the parcel is not even in the country (sent from Poland to the UK).
A genuine delivery time estimate of 2-3 weeks when placing an order would be helpful!

… nach Abschluss des Bestellvorgangs wird man zu einem dubiosen Zahlungsdienstleister (Conotoxia) weitergeleitet, obwohl ich PayPal als Zahlung ausgewählt hatte.
Nach zig Weiterleitungen -der Browser glüht förmlich vor Sicherheitswarnungen- soll man sein PayPal Passwort eingeben. In einem englischsprachigen PayPalfenster…
Sehr dubios und vor allem unsicher - ich habe den Kauf dann abgebrochen und die Bestellung storniert.

Whenever i want to order multiple scalemodels for a diorama i would have to buy each one at a different website which means the shipping cost is insane and because the models i make are usually pretty obscure, most websites don't have all of them in stock or even in their selection, but this website almost always has everything i need in their selection and 9/10 times it's in stock!, the times it isn't in stock you can check the availability history to get an idea as to when it might be back.

Another thing i like about this website is the fact that it shows all the contents in the box, that way you know if there are any options for making different version of the model, if the instructions are any good, what decals you get, painting guides and so forth.

Best scale model shop in the EU. Sent a question and got my answer at 23.30 : ) That is great customer service. The prices are great and shipping is low enough that you don't have to worry about getting everything in 1 order. I wish all webshops were like this one. I have at least 10 orders finished and no bad experiences

Hice un pedido de varias maquetas, el cual me llegó el 13 de enero de 2021. Revisando todo, encuentro que faltan piezas en dos de ellas. Realizo el reclamo correspondiente y me atienden por email de forma correcta indicando que ellos reclamarán al distribuidor. Pero al día de hoy 27 de marzo, y tras dos emails de petición de información del incidente, no he recibido respuesta alguna.
Buscando opiniones sobre incidencias similares, encuentro un par que acusan el mismo trato en los reclamos; que no responden a los emails.
Conclusión:
* La página web muy bien.
* La compra y el envío,perfectos.
* La atención de incidencias, correcta. Pero las palabras y promesas como en la política,sin respaldo alguno. Si sabes que no cumplirás, puedes prometer lo que quieras.
Una maqueta es como un rompecabezas, si le falta una pieza no sirve.
Espero no les suceda esto a vosotros, futuros compradores.

God online butik, varer der er på lager online, er faktisk på lager og sendes den dato der er opgivet.
Har aldrig haft problemer med denne shop og handler der jævnligt.
En anden fed ting er at man optjener point, dermed kan man ind imellem købe en vare gratis hos dem, bare ved brug af point.
De er også ganske billige med deres varer.

Ordered product without problem and products were delivered quickly.
I bought a number of display bases for my models. One of the bases came unpacked and with some tracking stickers on the front. One sticker was a normal sticker and very easy to remove with water and white spirit.
Unfortunately the other sticker was of the type that could not be removed - not with water and white spirit. Removing the sticker left small marks on the front of the display base. After some emails Super-hobby.com refused to replace the damaged base. Their argumentation was that the stickers were not their problem and it is my problem to remove the stickers carefully. My argumentation is that products should be supplied in original packaging and any stickers should have been applied to the back, not on the front of a display base - especially the sticker type designed to not be removed.
Not satisfied with the customer service and cannot recommend them to anybody else.

Ottimo negozio online.
Prezzi bassi, ampia scelta e soprattutto precisione nelle spedizioni e gentilezza del personale.
Ho comprato più volte e sono soddisfattissimo.
Francesco

Im sooooo satisfied with the range of products Super Hobby provides. This is my go-to-place for my 1/35 scale modelling hobby :)

Shipping is also very fast!

Muy buen sitio, 4,5 sobre 5. Precios aceptables, plazos sagrados, mucha variedad. Acumulas puntos en cada pedido; sólo en una ocasión el embalaje fallaba, aunque no se estropeó nada. Son polacos, muy recomendables

I have just received the third order I have placed with Super Hobby. it has arrived on time just like the other two, well packaged. i would thoroughly recommend them to anyone. Throughout the lockdown in our country, I am still working in a factory and appreciate receiving models and equipment to keep me sane. Thank you Super Hobby and stay safe.

I have ordered several times from Super Hobby, very satisfied overall. The points system is an added bonus if you are a loyal customer.

I ordered a bunch of revell aqua pots and other stuff. I was kinda scared if they would survive the delivery, but my doubts were pointless, because the whole box was filled with bubble wrap. The delivery was quite lenghty (11 days), but I expected that because I ordered right after christmas, so there was alot of holidays. All in all pretty good.

3 gange har jeg bestilt varer hos firmaet og har været fuldt tilfreds hver gang.
Endda har varerne hver gang nået frem tidligere end den først meldte leveringsdato. Der meddeles løbende om afsendelse og levering pr. mail.

Super nemt, hurtigt og billigt! og så har de stort set alt, i alle kendte og ukendte mærker på lager..