SuperCarers レビュー 

142
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The kindness and help given to me by Vanessa and Fraser and the rest of the team at SuperCarers took away so much of the stress of living abroad while needing to take care of my mother in London. I... もっと見る

5つ星のうち5の評価

The live-in carer stayed with us for 17 days. From the start she fitted in very easily with the family and proved to be kind, caring, flexible and attentive. My dear mother-in-law needed extensive reh... もっと見る

5つ星のうち5の評価

I spoke to Vanessa on 27th December just after my mother had spent Christmas in hospital with two broken knees. I only had 24 hours to find a career for my parents and Vanessa was brilliant. Kind, s... もっと見る

5つ星のうち5の評価

Supercarers are an answer to prayer! They combine compassion with absolute competence. Cannot speak too highly of them. They listen to your needs and then act swiftly to connect you with high calibre... もっと見る

企業情報

  1. 公共サービス・地域サービス

さまざまな外部ソースから提供された情報

We help families to connect personally with carers and easily manage their care requirements online, removing the need for a care agency. Families save money and carers earn a living wage - making care better for everyone. If you’d like to discuss your care needs first, speak to one of our care advisors on 020 8629 1030.


連絡先

4.9

優良

TrustScore 5段階評価の5

142件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(142)

過去12か月のレビュー数: 0

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Could not be happier with Supercarers

In a time of critical need for me as the carer of my father, being brought to the emergency room in severe pain and diagnosed with PNEUMONIA, SUPERCARERS sent me a staff
member who with little instruction from me managed to fulfil my duties as carer for my father who quite frankly can be just plain bad tempered and mean but my carer managed to come threw for me in the worst possible conditions and I was absolutely impressed with my Supercarer Theresa Rhodes. She took such a burden off my shoulders and made me feel so comfortable to relax and concentrate on getting better. I can never thank her enough.

2018年3月27日
自発的なレビュー
5つ星のうち5の評価

SuperCarers

Very thoughtful and helpful when suggesting suitable carer for my husband. The carer who came was excellent and we will definitely use them again whenever we need help with carers again.

2018年3月16日
自発的なレビュー
5つ星のうち5の評価

Brilliant service from Vanessa and the …

Brilliant service from Vanessa and the team at Super Carers. We are going through a tough time as a family and needed support with palliative care for a loved one at home. Vanessa took all the stress away and within 10 hours had recommended Proscovia who has just been outstanding.

I can highly recommend Super Carers for all your care needs - professional, helpful and above all they actually care.

2018年2月1日
自発的なレビュー
5つ星のうち5の評価

Just in time…

I needed a carer immediately for my husband and was given the details of a carer who could start the next day. The carer was truly magnificent. She cared for and supported my husband; cooked, advised on foods, bought foods and generally kept things on an even keel. She had a positive, friendly disposition and was with us every morning for nearly 3 weeks.

2018年1月31日
自発的なレビュー
5つ星のうち5の評価

These guys are very efficient

These guys are very efficient; keep to what they say they will do...& deliver someone completely specific as per your request. Process of review & accept/decline works so well compared to other agencies. Thanks Maxine & Ladan.

2018年1月30日
自発的なレビュー
5つ星のうち5の評価

A First Class Service!

I would recommend SuperCarers without hesitation. They provided my aunt with a lovely carer over the Christmas period and also when she was extremely ill a wonderful overnight carer. They listen to your requirements and keep you updated regularly. SuperCarers are definitely my first choice!

2018年1月12日
自発的なレビュー
5つ星のうち1の評価

Poor and unreliable carers who let me down. I do not recommend.

I had a lot of problems with supercarers. The company itself is efficient with helpful organisers, but the carers they work with are poor, unreliable and really let me down, which is the service I've paid for. One of the carers just didn't bother turning up for months, without any notification, apology or explanation. It left my mum with no help for a long time which has impacted her health. I've gone elsewhere now to find a carer, which is working out better.

2018年1月12日
自発的なレビュー
SuperCarers ロゴ

SuperCarers からの回答

Dear Lesley,

We'd like to follow up our private email exchanges and publicly apologise for the poor experience you had with your carers. Due to its sensitive nature we won't comment on the details of your experience, but we are disappointed and sorry that the service you received did not live up to the high standards families expect from the carers on our platform.

We appreciate your feedback on our team, who work hard to help families like yours find wonderful carers to support their loved ones.

We wish you and your mother the very best for the future.

Best wishes,
Daniel (co-founder)

5つ星のうち5の評価

Kind, helpful and easy

Lovely carer looked after my grandparents through some really tough times last year. She did so kindly and diligently with a smile on her face. Process was easy and the team were easy to work with.

2017年12月24日
自発的なレビュー
5つ星のうち5の評価

Thanks to Super carers

Although i didn't use Super carers for long. I was basically my mum's primary carer. My dad and sister too looked after my mum but i quit my full-time job and decided to freelance and work from home so i could look after her.

It was all going well and i found it empowering looking after her but her symptoms changed having Motor Neurone and she couldn't sleep and was really active at night, meaning i wasn't sleeping.

I reached out to the NHS etc to get help with night carers, but the process was so long. I needed help instantly and started browsing online.

Finding Super carers meant i was matched to a carer instantly, and we got her almost immediately. She was kind, supportive and my mum took to her immediately.

She stayed up with her and i would check in hourly, i always caught them chatting and laughing...so was really happy we found her.

It wasn't until a few weeks she passed away. But i stayed in touch with my mums carer and now hoping to have her for my gran.

Overall, at a time when i had very little sleep, vauge hope and wanted to find a solution, super carers helped everything. So thank you once again.

2017年10月27日
自発的なレビュー
5つ星のうち5の評価

The quality of carers is exceptional

The quality of carers is exceptional. The head office support is tailored to your needs and is very responsive.Carers get paid a rate of pay that is a recognition of the value they provide to you and your loved ones.
Thankyou

2017年10月21日
自発的なレビュー
5つ星のうち5の評価

Fast, effective & personal

We needed emergency care for my grandma and we contacted SuperCarers to find care for her. We had a great conversation with a care advisor to understand her needs, but also her as a person. Within the next hour we had a choice of carers in our area to choose from. Really impressed.

2017年10月13日
自発的なレビュー
5つ星のうち5の評価

Supercarers came to our rescue at very …

Supercarers came to our rescue at very short notice and we have a wonderful carer who has immediately made my mother feel safe and comfortable, helping her full time permanent carer in the house so the duties are shared equally and happily together. Supercarers listened to our requirements and matched them to the perfect carer. thank you.

2017年10月6日
自発的なレビュー
5つ星のうち5の評価

A seamless service

A seamless service. Hugely reassuring and friendly staff who made the whole process so easy. Someone is always contactable and there for whatever you need. I won't use anyone else now.

2017年10月3日
自発的なレビュー

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