Superfares レビュー 445

Superfares からの回答

2023年7月13日

Hola Luis,

¡Muchas gracias por su amable evaluación! Nos complace saber que nuestro trato y atención fueron excelentes, y que pudimos brindarles respuestas claras y precisas. Nos esforzamos por ser pacientes y amables con todos nuestros clientes, y nos complace que haya sentido lo mismo durante nuestra interacción.

Para nosotros es importante ayudar a nuestros clientes de principio a fin y sentirse encantados de haber cumplido con la marca. Si tiene alguna otra pregunta o consulta que hacer, no dude en preguntar. Estamos aquí para ayudar. ¡Gracias de nuevo por tu sincera reseña! Agradecemos su confianza y su tiempo.

Atentamente,
Supertarifas de equipo

Superfares からの回答

2023年6月16日

Hello Fabio,

Thank you for bringing your recent experience to our attention. We sincerely apologize for any inconvenience caused by the initial representative you spoke with. However, we are delighted to hear that Mr. Denver, our supervisor, was able to step in and provide you with exceptional assistance.

We greatly appreciate your feedback and are thrilled to hear that Mr. Denver went above and beyond to help you find a route from Ukraine to Bogota for your mother. Customer satisfaction is of utmost importance to us, and it brings us immense joy to know that we were able to meet your needs.

Please feel free to reach out to us if there is anything else we can assist you with. We value your business and look forward to serving you again in the future.

Warm Regards,
Team Superfares

Superfares からの回答

2023年4月7日 に更新

Update
Hello Edgar,

We got to know that there had been some confusion regarding the entire scenario. Now that you have had a word with our travel expert, we hope it is all settled. The refund has been initiated and we are glad that our agent could solve your concern. We wish you a lovely day ahead! Thank you.

Warm Regards,
Team Superfares

*****************************

Hello Edgar,

This is rather unsual. We are a little confused regarding what exactly would have happened. Kindly allow us some time to look into the case and get back to you. Thank you!

Warm Regards,
Team Superfares

Superfares からの回答

2023年3月30日 に更新

Hello Terrie,

Thank you so much for leaving us this wonderful review. Being stranded in a foreign state is a scary situation indeed. We are super glad that Klaus could help you out with your query and assist you end-to-end. Feedback like this makes our heart bounce with joy. Thank you for making us experience this. Should you have any concerns or flight-booking queries in the future, please know that we are just a call away.

Warm Regards,
Team Superfares

Superfares からの回答

2022年12月13日

Hello Jeffrey,

Thank you so, so much for this lovely review. Your feedback is one of the happiest we have received and it means the world to us! Larry is super excited to have received such kind words of appreciation and would absolutely love to offer a helping hand in the future as well. Please know that we are (and shall always be) at your service. Here's wishing you a lovely journey ahead.

Warm Regards,
Team Superfares

Superfares からの回答

2022年12月9日

Hello,

This review is like a slice of sunshine that we are going to savour for a long, long time. Thank you so much for putting forth your feelings towards us and our services. Elyte is full of gratitude and looks forward to assisting you and yours in the future as well. Please know that we (as a team) are and will always be just a call away. :)

Warm Regards,
Team Superfares

Superfares からの回答

2022年12月5日

Hello Ryan,

We are falling short of words, really. This review is everything to us. Everything! Kylie is full of gratitude and so are we. :) Thank you for showering so much love. We all have moments where we aren't sure about something but go for it nonetheless. If successful, it becomes a beautiful moment and is etched in our memory. We are glad we could make things beautiful (and cheap) for you. :)

Also, we would love to do the same for you in the future as well i.e. offering flight-booking assistance and likewise. Please know that we are (and shall be) at your beck and call. To many more great experiences like these, cheers! :)

Warm Regards,
Team Superfares

Superfares からの回答

2022年12月5日

Hello Katherine,

Thank you so much for dropping us this lovely review. Peter says that she absolutely enjoyed assisting you and would love to have a similar opportunity in the future as well. Please know that we are just a call/live chat away.

Warm Regards,
Team Superfares

Superfares からの回答

2022年11月30日

Hello Christopher,

Larry is super happy to hear these affectionate words. Thank you so much for taking the time and effort in leaving us this review. We would love to offer a helping hand again (soon). Until then, take care. Happy journey!

Warm Regards,
Team Superfares

Superfares からの回答

2022年11月29日

Hello Earl,

That's such a lovely review. Thank you so much. We whole-heartedly appreciate your words and look forward to assisting you again with your flight bookings. Please know that we are just a call away.

Warm Regards,
Team Superfares

Superfares からの回答

2022年12月5日 に更新

Hello Alla,

Thank you so much for taking the time to share what you felt about us as a flight-booking service provider. Klaus is super happy to have received such warm words of appreciation and looks forward to offering you (and yours) a helping hand in the future as well. Here's to unbeatable flight deals and unbreakable bonds! We hope to see you soon. Till then, take care. And have a safe journey ahead.

Warm Regards,
Team Superfares

Superfares からの回答

2022年11月18日

Hello Gordon,

Sorry to hear about your surgery.

We would like to take this moment and thank you wholeheartedly for leaving us a review even in a demanding situation like this. We feel honoured to know that we could help you lift some burden off your shoulders. Should you have any more queries or doubts to clear, please know that we are just a call away. :)

The entire team, including Larry, wishes you a speedy recovery! More power, courage, and positivity to you and yours. Stay strong.

Warm Regards,
Team Superfares

Superfares からの回答

2022年11月9日

Hello,

Thank you so much. We are delighted to hear that Jacob could hit the mark for you. Should you have more queries or flight bookings to make in the future, please know that we are just a call away.

Warm Regards,
Team Superfares