Supergreenshemp レビュー 21

Supergreenshemp からの回答

2026年3月30日

Thank you for reaching out, and we’re sorry to hear about the delay with your delivery, we understand how frustrating that can be.

Unfortunately, we’re unable to verify order details or customer information through reviews. To better assist you and provide an update on your shipment, please contact us directly at **[info@supergreenshemp.com](mailto:info@supergreenshemp.com)** with your order number and details.

Our support team is committed to fast, reliable service and will be happy to look into your order status, shipping timeline, and delivery confirmation right away.

We appreciate your patience and the opportunity to make this right. Thank you for choosing SuperGreens!!!! We look forward to resolving this for you quickly!

Supergreenshemp からの回答

2026年3月30日

Thank you for your feedback. We take all concerns seriously; however, we’re unable to verify your identity or locate any order associated with this review in our system.

At this time, it does not appear that you have contacted our support team directly, which is the best way for us to confirm order details and provide accurate assistance. To ensure fairness and transparency, we’re unable to validate or address claims related to unverified orders or experiences.

If you believe this review is intended for our company, we kindly ask that you reach out to us at info@supergreenshemp.com with your order information so we can properly investigate and assist you.

We’re always here to help and are committed to resolving legitimate concerns quickly once we’re able to verify the details. Thank you.

Supergreenshemp からの回答

2026年3月30日

Thank you so much for your continued support! We’re thrilled to hear that you’ve had two great experiences with us and that our fast shipping and product quality have met your expectations each time.

At SuperGreens, we’re dedicated to providing premium THCA flower, reliable delivery, and a smooth online ordering experience you can count on. Hearing that you’re coming back for another order means a lot to us. We truly value loyal customers like you.

We’ll keep working hard to bring you top-quality cannabis products, potent strains, and consistently fast shipping. Looking forward to your next order—thanks again for choosing SuperGreens!

Supergreenshemp からの回答

2026年2月13日

Hi Randy Steeves

We’re truly sorry to hear about your frustration and the difficult weather conditions in Blairsville. We completely understand how stressful delivery issues can be — especially after waiting and expecting a package.

That said, after carefully reviewing your order, we need to clarify a few important points:

Your order in the amount of $250, placed on January 16, was shipped promptly.

According to official USPS tracking (9400150206217505893072), the package was successfully delivered to your mailbox on January 20.

The tracking confirmation shows a completed delivery — there was no weather delay, interception, or failed delivery associated with this shipment.

We have also verified your order details internally and can confirm it was fulfilled correctly and delivered as confirmed by USPS.

At this time, we are unable to find any record of a lost shipment, weather-related return, or intercepted replacement package connected to this order. Because the tracking shows confirmed mailbox delivery on January 20, we have not issued or processed a replacement shipment for this order.

We completely respect our customers and take every concern seriously. However, based on the official carrier confirmation, the claim that the package was lost or intercepted does not align with the shipping record.

If there may be any confusion with a different order number or shipment, we kindly ask that you contact our support team directly with those details so we can investigate further.

We stand by our service, our fulfillment process, and our commitment to transparency. We have always worked hard to serve our customers honestly and reliably, and we will continue to do so.

Please reach out to us directly so we can review any additional information you may have. We’re here to help.

Supergreenshemp からの回答

2026年3月12日

Hello!
Thank you so much for the great feedback and for ordering with us more than once, we really appreciate your support! ♥

We're glad to hear you’ve been happy with the quality of the flower, our pricing, and the fast, discreet shipping. It means a lot to know your experience has been smooth from ordering to delivery.

If you ever decide to explore beyond flower, we do offer a variety of other products you might enjoy, and our team is always happy to help with recommendations.

Thanks again for choosing Super Greens!!!! We look forward to serving you again soon!

Supergreenshemp からの回答

2026年3月12日

i there,

Thank you for sharing your thoughts. We understand that purchasing THCa products online can sometimes feel uncertain, especially with so many different companies in the market.

We’d like to clarify that our contact email is clearly listed on our website, and our team actively responds to customer inquiries through that channel. In addition, every customer automatically receives confirmation emails and order updates, so they can stay informed throughout the entire process.

Based on our records, it does not appear that you have placed an order with us yet. Because of that, you may not have had the opportunity to experience the level of customer service, product quality, and support that many of our returning customers appreciate.

Regarding pricing, different companies may offer similar strain names, but quality, cultivation methods, and lab-tested cannabinoid profiles can vary significantly between products. We always aim to provide flower that is carefully sourced, properly tested, and consistent in quality.

We respect that everyone has their own preferences when choosing where to shop, but we’re always happy to answer questions and provide information so customers can make informed decisions.

If you ever decide to give us a try or have any questions about our products, feel free to reach out anytime.

Supergreenshemp からの回答

2026年1月24日

Thank you for taking the time to leave a review.

We did reach out to you directly to clarify this matter. After reviewing your order, we found that there was no free eighth promotion applied to that specific purchase, which may have caused the misunderstanding. We explained this in our communication; however, it appears there may still be some confusion.

If anything was unclear or if you believe there is additional information we should review, we kindly ask that you reach out to our support team again so we can assist you further and ensure everything is fully explained.

We value transparency and are always happy to help resolve any concerns.

Supergreenshemp からの回答

2026年3月12日

Thank you for updating your review and for acknowledging that a replacement was ultimately delivered.

We would like to clarify that when customers report an issue with a product, we make every effort to review the situation and provide a fair resolution. In your case, a replacement was approved and sent, which demonstrates that we do stand behind our products and take customer concerns seriously. If we were not concerned about our customers’ experience, a replacement would not have been issued.

Regarding the timing, shipping and transit times are unfortunately outside of our direct control once a package leaves our facility. Factors such as carrier processing, weather conditions, and holiday shipping volumes can sometimes cause delays that we cannot influence.

We’re glad the replacement was ultimately delivered and appreciate you giving us the opportunity to address the situation. Our goal is always to handle each case fairly and ensure our customers are taken care of according to our policies.

Supergreenshemp からの回答

2025年10月12日

Hi Tyler!

We’re sorry to hear you’re still unhappy with your experience. That said, we want to be transparent, our team has already issued multiple replacements in good faith, going above and beyond our standard policy to make things right.

At Super Greens Hemp Co., we truly value our customers and always strive to provide the best service possible. However, we do have reasonable limits in place to protect against misuse of our replacement policy, as we must maintain fairness for all customers and our team.

We stand behind the quality of our products and our willingness to help, but we also believe in setting healthy boundaries to prevent abuse of trust.

If there's anything else you’d like to discuss, feel free to reach out to us directly. We’re always open to honest conversation and resolution when approached respectfully.

— The Super Greens Hemp Co. Team 🌱

Supergreenshemp からの回答

2025年7月19日

Wow, this review just absolutely made our day! Seriously, hearing this from someone who describes themselves as "the most untrusting, guarded person alive" is the highest compliment we could ever receive.

We totally get being "super sketchy" about new things, especially online, so knowing we not only "nailed it" but became your "forever home" on your first online order ever? That's just incredible.

Your "old guy's two cents" is worth a million bucks to us, especially when it includes "quality is through the roof" and that rare "wow" after 30+ years. That tells us we're doing something truly right.

No need to try anywhere else, indeed! We're here, committed to keeping that quality through the roof and making sure you're always "over the top impressed." We can't wait to welcome you back whenever you're ready. Thank you, truly, for trusting us and sharing your amazing experience! See you soon, Will!!! ♥♥♥♥

Supergreenshemp からの回答

2025年6月24日

Hello Sergio! That’s such a thoughtful compliment—thank you! We handpick every item to make sure our customers get only the best. So glad it shows!

Supergreenshemp からの回答

2025年6月24日

Hey Curtis! Thank you! Our team takes pride in really listening to each customer’s needs. So glad we could help you find the right fit!

Supergreenshemp からの回答

2025年6月24日

Hi Nancy! We’re lucky to have such knowledgeable and caring team members—thank you for recognizing that! We’ll be sure to pass along your kind words. Moreover, we’ve put a lot of thought into the setup so your experience is smooth from the moment you walk in.Thank you for writing this review, we really appreciate you!

Supergreenshemp からの回答

2025年6月24日

Hello Levon! That’s such a thoughtful compliment—thank you! We handpick every item to make sure our customers get only the best. So glad it shows!

Supergreenshemp からの回答

2025年6月7日

Thank you so much for your kind words! We’re thrilled to hear that our team helped you find the perfect edibles—it’s what we’re here for! Our staff takes pride in sharing their knowledge and making sure every customer has a great experience.

We really appreciate you recommending us, and we can’t wait to see you again soon! Let us know if there’s anything else we can do to make your next visit even better. 😊