Great service from the girls in the Symonds St shop. They took a lot of care over choosing the right colour match for me and then, when I actually ordered the wrong one online, they sorted the exch... もっと見る
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Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... もっと見る
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Sometimes, your experience is not what you expected, but it is how that is fixed that determines the review Customer Service were lovely, very efficient in resolving my issue, and on that basis, i... もっと見る
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Arrived really quickly and the hair is great quality. No difficulty blending into my natural hair. I got extensions with balayage so I didn’t need to colour damage my own hair and it looks amazing!
企業情報
Superior Hair Extensions について
当該企業による記述
Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
Online Colour Matching Services
当該企業による記述
- Super Fast & Free Colour Matching!
- Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!
Overnight Shipping
Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!
連絡先
201 Symonds Street, 1010, Auckland, ニュージーランド
- 09 309 5031
- purchase@superiorhair.co.nz
- superiorhair.co.nz
4.5
優良
636件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 81％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful videos
Very helpful videos, good quality attachments. Happy with the purchase so far. Thank you
2025年7月21日
Superior Hair Extensions からの回答
Thank you so much for your kind words! 💛 We're so glad you found the videos helpful and are happy with the quality of your purchase so far — that makes our day! 😊
If you ever have any questions or need help choosing your next set, we’re always here for you. Enjoy your new hair! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for the lovely review! 💛 We’re over the moon that you’re loving the hair quality — it means everything to us! 😊
Your support and recommendation truly warm our hearts. We’d absolutely love to assist you again with your next purchase anytime! 💕
— Team Superior Hair ✨
FABULOUS!
I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer treatment and experiencing hair loss. Kupae kindly started work early to fit me in while I was in Auckland. She listened carefully to what I needed and provided exactly what I needed. Her warmth and professionalism made a big difference during a vulnerable time. Thank you, Kupae. I wholeheartedly recommend Superior Hair.
2025年7月3日
Superior Hair Extensions からの回答
Thank you so much for your beautiful review 💛 Your kind words truly touched our hearts. We're so grateful we could support you during such a personal and vulnerable time.
Kupae will be overjoyed to hear how much her care and professionalism meant to you — she always goes above and beyond, and we're so proud to have her on our team. 💕
Wishing you strength and healing on your journey. Please know we're always here for you whenever you need us — it would be an honour to assist you again anytime.
With love,
— Team Superior Hair ✨
I ordered a bun extension in light…
I ordered a bun extension in light grey. What I received is very dark grey and far too short to be made into a bun.
2025年7月15日
自発的なレビュー
Superior Hair Extensions からの回答
Thanks so much for your review!
Sorry to hear the Light Grey wasn’t quite the right match — grey tones can definitely be tricky. If the piece is unused, we’re more than happy to arrange an exchange.
The bun is designed to create a tight, polished finish, though it can appear more like a ponytail before styling. We appreciate your feedback and will pass it along to the team!
– Superior Hair Team
Superior Hair Extensions からの回答
Thank you so much for the lovely feedback! 💛 We’re thrilled to hear you had a great experience with our service — being professional, responsive, and helpful is exactly what we strive for! 😊
We can’t wait to assist you again soon — don’t hesitate to reach out anytime! 💕
— Team Superior Hair ✨
Great service always has the perfect…
Great service always has the perfect shade I need they look so good and very soft
2025年7月14日
自発的なレビュー
Superior Hair Extensions からの回答
Thank you so much for your gorgeous review! 💛 We're absolutely thrilled to hear that you’re loving the service and finding the perfect shade every time — that’s what we aim for! Knowing the hair looks amazing and feels so soft makes our day! ✨
We’re so grateful to have you as part of the Superior Hair family. Your trust and support truly mean the world to us. We can’t wait to assist you again and help you find your next dream look! 💕
— Team Superior Hair ✨
Colour matching was absolutely perfect…
Colour matching was absolutely perfect to my hair and delivery was next day as promised. I had a slight issue with receiving the response email but just rang them and they sorted it super quick so I wasn’t delayed
2025年7月9日
自発的なレビュー
Superior Hair Extensions からの回答
Thank you so much for your lovely review! 💛 We’re so happy to hear the colour match was spot on and that your order arrived right on time — just as promised! 😊
We really appreciate your patience with the email hiccup, and we’re glad our team could resolve it quickly for you. It means so much to know you felt supported every step of the way.
We can’t wait to assist you again for your next order — we’re always here if you need anything! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for your kind words! 💛 We’re so glad you were happy with the fast shipping and the quality of the hair — that’s exactly what we strive for with every order! ✨
Your support truly means the world to us, and we can’t wait to assist you again with your next hair transformation. If you ever need help or have questions, we’re always just a message away! 💕
— Team Superior Hair ✨
Ponytail extension
I purchased a ponytail extension and even though I haven't yet used it, it's a beautiful product and arrived in a very timely manner. I've purchased extensions prior to the ponytail and the products are exceptional
2025年7月6日
Superior Hair Extensions からの回答
Thank you so much for your wonderful review! 💛 We're so glad to hear your ponytail extension arrived quickly and that you’re already loving the quality — even before using it! 😊
It means the world to us that you’re happy with the product. We can’t wait for you to try it and see how gorgeous it looks on! If you ever need any tips or assistance, we’re always here to help 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for your lovely feedback! 💛 We’re so happy to hear your purchase was smooth and delivery was quick — that’s exactly what we aim for! 😊
We truly appreciate your support and can’t wait to assist you again next time! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for the kind words! 💛 We’re so glad you had a smooth experience with our team and fast shipping — and even happier to hear you’re loving the hair! ✨
Your support means the world to us. We can’t wait to assist you again for your next hair transformation! 💕
— Team Superior Hair ✨
Next day delivery and the hair is…
Next day delivery and the hair is always amazing quality. Highly recommend!
2025年7月2日
Superior Hair Extensions からの回答
Thank you so much for your kind words! 💛 We’re thrilled to hear your order arrived the very next day and that you’re loving the quality of the hair — that’s exactly what we aim for! ✨
Your recommendation means the world to us. We can’t wait to assist you again with your next transformation or colour switch-up! 💕
— Team Superior Hair ✨
Fabulous in every way every time i order
2025年6月29日
Superior Hair Extensions からの回答
Aw, thank you so much! 💛 That truly means a lot to us. We’re stoked to hear everything’s been fabulous every time you order — that’s exactly what we love to deliver! 😊
Can’t wait to help you out again for your next look. Always here if you need anything! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for your kind words! 💛 We’re so glad you were happy with our fast service — that’s exactly what we aim for! 😊
We can’t wait to assist you again for your next hair moment. Always here if you need anything! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for the lovely feedback! 💛 We’re so happy to hear your order arrived quickly and that you’re loving the quality of the hair — that’s exactly what we strive for! ✨
We truly appreciate your support and can’t wait to assist you again for your next hair transformation! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for your kind words! 💛 We’re so glad to hear you had a smooth experience with fast service and great communication — and even happier that the product looks amazing! ✨
Your support truly means the world to us. We’d love to assist you again anytime you’re ready for your next hair moment! 💕
— Team Superior Hair ✨
Amazing product
1st time user. And it was such an amazing product and receiving great compliments.
2025年5月26日
Superior Hair Extensions からの回答
Thank you so much for your beautiful feedback! 💛 We’re so thrilled your first experience with us was a great one — and even better that you're getting amazing compliments already! ✨
It means the world to us that you’re loving the product. We’d absolutely love to assist you again anytime you’re ready for your next look! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for your lovely feedback! 💛 We’re so happy to hear everything was smooth from start to finish — easy ordering and super fast delivery is exactly what we aim for! ✨
We truly appreciate your support and can’t wait to assist you again for your next hair transformation! 💕
— Team Superior Hair ✨
Superior Hair Extensions からの回答
Thank you so much for your lovely words! 💛 We’re so glad you’re loving the hair and happy with the fast service — that’s what we’re all about! ✨
We can’t wait to assist you again for your next hair glow-up. Always here if you need anything! 💕
— Team Superior Hair ✨
Great product Awesome service!
Great product
Fast shipping!
Easy to order
No hassles!
Arrived super quick!
Love these extensions ❤️
2025年6月4日
自発的なレビュー
Superior Hair Extensions からの回答
Thank you so much for the amazing feedback! 💛 We’re absolutely thrilled to hear everything went smoothly — from easy ordering and fast shipping to loving the extensions themselves! ✨
It means the world to us to know you had a hassle-free experience and are loving your new hair. We’d love to assist you again anytime! ❤️
— Team Superior Hair ✨
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